Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely location
Friendly service
Great food
Cons:
Room size issues
Cold pool water

Categories

Cleanliness
8.29
Mixed sentiments noted; some reviews highlighted cleanliness while a few mentioned needing better upkeep in the bathroom.
Service
9.76
Consistently praised for being friendly and helpful across multiple reviews.
Location
9.3
Highlighted as wonderful with great views and accessibility.
Room Quality
8.75
Generally positive, although some noted room size could be improved.
Amenities
9.28
The pool and food options received positive remarks.
Value for Money
8.74
Considered fair for the services and quality provided, though some food prices were noted as high.
Food and Beverage
9.29
Food quality was repeatedly described as excellent.
Overall Experience
9.36
Guests reported a very satisfying experience, highlighting tranquility and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:52

Property Description

Luxurious Amenities
Panorama Family Hotel offers an outdoor pool in the summer, a spa centre and indoor pool in the winter. The property boasts a garden with ancient Thracian exhibits, a seating area, and stunning views of the surrounding nature.

Culinary Delights
Guests can savor traditional Bulgarian specialties and European cuisine at the on-site restaurant. For more dining options, another restaurant is just 5 km away, while the town of Zlatograd, 14 km away, offers a variety of grocery shopping and entertainment choices.

Convenience and Comfort
The air-conditioned rooms feature free WiFi, a balcony, satellite TV, a minibar, and a bathroom with a shower or bathtub. Guests can also make use of the fitness center and conference room, with free private parking available on site.

Book your stay at Panorama Family Hotel now for an unforgettable experience!

Important information:

Please note that the spa center and indoor swimming pool work from 15 September until 15 June. Please note that the indoor swimming pool is open only on Friday, Saturday and Sunday.

Please note that the outdoor swimming pool works from 15 June until 15 September.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 37 reviews
Cleanliness: 8.29
Service: 9.76
Location: 9.3
Room Quality: 8.75
Amenities: 9.28
Value for Money: 8.74
Food and Beverage: 9.29
Overall Experience: 9.36
M
Milena • solo_traveller • bg
9
Pros:

I was very happy with my stay and especially grateful to the staff. Having a beautiful view was very important to me, and when I mentioned that I wasn’t completely happy with the view from our room, they did everything they could to accommodate my request. I really appreciated their kindness and willingness to help.

The restaurant serves delicious food, including traditional Rhodope dishes, which are definitely worth trying.

The location of the hotel is wonderful. Wherever you look, you are surrounded by the beautiful Rhodope Mountains. It is an exceptionally quiet and peaceful place where you can truly relax, switch off, and forget about everyday worries for a while.

2026-09-16 • via Nuitee
Борислава • solo_traveller • bg
8
Pros:

Здравейте в хотела беше чисто,уютно вкусна храна,с прекрасна гледка .Стаите с хубава гледка големи тераси .Спа центъра където водата беше хладна ,но може би защото отвън басейна работеше

2026-09-13 • via Nuitee
V
Vesela • couple • bg
10
Невероятно място за почивка
Pros:

Изключително приятно място с невероятна гледка,басейн и приятен ресторант .
Персонала беше изключително мил и внимателен ,хигиената беше страхотна.

2026-09-08 • via Nuitee
M
Mariyka • solo_traveller • bg
9
Pros:

Тишина, добра свежа храна, добра закуска. Природа. Вежлив персонал, удобно легло

Cons:

Не се сещам

2026-09-05 • via Nuitee
Веселин • solo_traveller • bg
10
2026-09-04 • via Nuitee
Вачков • solo_traveller • bg
10
На върхът
Pros:

Всичко

Cons:

Няма такова нещо

2026-08-31 • via Nuitee
Георги Георгиев • solo_traveller • bg
10
Pros:

Мястото е магично на толкова красиво место се намира хотелчето. Персонала е мил е вежлив и много усмихнат. Басейна е чист и поддържан от спасител. Целият ни престой мина като един миг, но пък затова ни очаквайте отново.

Cons:

Нямаше нещо в целият ни престой което да не ни хареса.

2026-08-30 • via Nuitee
E
Elina • family_with_children • dk
6
Morgenmaden var rigtig fint 👌🏼
Pros:

Stedet og roen

Cons:

Mad portionerne og priserne hang på ingen måde sammen. Eks salaten var der nærmest ingen salat i. Priserne stemte ikke overens med mængde af mad det blev serveret. Alt for dyrt og småt udvalg.

2026-08-26 • via Nuitee
A
Aylya • family_with_children • bg
9
We enjoyed our stay a lot.
Pros:

Friendly staff, clean rooms, excellent location

Cons:

The water in the pool was cold,.

2026-08-20 • via Nuitee
S
Simeon • couple • bg
10
2026-08-17 • via Nuitee
V
Viktor • solo_traveller • bg
10
Pros:

Красиво и спокойно място, вкусна храна и любезен персонал. Данчо, хареса ни!

Cons:

Без забележки!

2026-08-17 • via Nuitee
K
Kehayova • couple • bg
10
Pros:

Прекрасно разположение и прекрасен персонал! Чистота беше на ниво.

Cons:

Стаята беше малка.

2026-08-15 • via Nuitee
Иванова • couple • bg
8
Pros:

Закуската беше разнообразна. Персоналът любезен.

Cons:

Обедното и вечерното меню през целия престой бяха едни и същи.

2026-08-15 • via Nuitee
Росица • solo_traveller • bg
10
2026-08-12 • via Nuitee
A
Avram • solo_traveller • bg
9
2026-08-10 • via Nuitee
S
Sveja • extended_group • nl
10
Genieten van de mooie Rodopen en de lieve vriendelijke mensen
Pros:

De vriendelijkheid van het personeel in hotel, zwembad en restaurant. Mooi uitzicht over de bergen. Grote terras van het restaurant, lekkere gerechten en heerlijke ontbijt.

Cons:

Niks

2026-08-02 • via Nuitee
M
Minka • solo_traveller • bg
10
2026-07-25 • via Nuitee
Евелина • solo_traveller • bg
10
2026-07-24 • via Nuitee
M
Marinova • solo_traveller • es
7
2026-07-12 • via Nuitee
E
Elena • couple • bg
10
Pros:

Прекрасно място за релакс и почивка! Чисто и уютно е в целия комплекс. Намира се на очарователно и скрито място в планината с невероятна гледка! Много любезен персонал, добър фитнес и спа. Чуват се само природни звуци, чист въздух и невероятно спокойствие. Интересни за разходка места в близост.

2026-06-23 • via Nuitee