Hotel Jelena

Hotels
8.9 (947 reviews)
Jovana Dučića 25 , Banja Luka , ba

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Free
Children allowed

Facilities

ATM/banking
Shopping on site
Television in common areas
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Housekeeping on request
Wine release events
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean accommodations
Rich breakfast
Cons:
Issues with room temperature
Lack of English-speaking staff
Inconsistent food quality

Categories

Cleanliness
8.93
Guests appreciated the clean and organized rooms.
Service
9.6
The staff received frequent praise for their friendliness and helpfulness.
Location
9.44
The hotel is well-located near shopping centers and city attractions.
Room Quality
8.19
Some reviews mentioned issues with room temperature and comfort.
Amenities
8.72
Basic amenities were available, although some guests noted issues like lack of space in bathrooms.
Value for Money
9.08
Many guests felt that the overall quality justified the price.
Food and Beverage
7.93
Breakfast was mentioned positively, but other food service had mixed reviews.
Overall Experience
9.3
Overall, the experience was positive with some areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:36

Property Description

Luxurious Accommodation
Hotel Jelena, located just 300 meters from Banja Luka's city centre, offers a luxurious stay with free WiFi, a restaurant, and a cozy on-site bar. Each air-conditioned room is elegantly furnished with a flat-screen TV, bathrobes, slippers, and a hairdryer for your comfort.

Convenient Amenities
Enjoy the convenience of free private parking during your stay at Hotel Jelena. Whether you are visiting Slatina, Prijedor, or catching a flight from Banja Luka Airport, located just 20 km away, our hotel provides easy access to nearby attractions.

Exceptional Service
Indulge in top-notch service and hospitality at Hotel Jelena. Book your stay now and experience a blend of comfort, convenience, and luxury in the heart of Banja Luka.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 15.44 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 947 reviews
Cleanliness: 8.93
Service: 9.6
Location: 9.44
Room Quality: 8.19
Amenities: 8.72
Value for Money: 9.08
Food and Beverage: 7.93
Overall Experience: 9.3
S
Sumeja • solo_traveller • ba
7
2026-06-19 • via Nuitee
A
Albert • solo_traveller • at
9
Pros:

Alles war top. Tolles Frühstück, Restaurant ebenfalls sehr gut. Schöne Zimmer und Parkplatz direkt vor der Türe. Gerne wieder.

2026-06-18 • via Nuitee
Z
Zdeněk • solo_traveller • cz
8
2026-06-16 • via Nuitee
S
Srđan Veselinović • solo_traveller • de
10
2026-06-14 • via Nuitee
N
Nina • solo_traveller • ba
10
2026-06-14 • via Nuitee
T
Tomas • solo_traveller • lt
8
2026-06-13 • via Nuitee
A
Amira • couple • ba
10
Odličan
Pros:

Hotel je vrlo pristupačan ,lijepo uređen,nov,osoblje ljubazno i profesionalno,sve pohvale.

Cons:

Sve je bilo odlično.

2026-06-13 • via Nuitee
B
Bekavac • solo_traveller • hr
4
Pros:

Lokacija je ok

Cons:

Wellness i sauna su ograničeni na način da se treba najavit kad ću doći pa nisam ni koristio, to nena nigdi

2026-06-10 • via Nuitee
E
Elvis • extended_group • al
8
Pros:

The room was clean and the breakfast very good.

Cons:

The SPA looks like it is not a normal thing in the hotel, and you have to book in advance, and not sure about how it really works

2026-06-09 • via Nuitee
O
Oscar Gamberini • solo_traveller • it
10
Pros:

È la seconda volta che pernotto qui . Tutto molto bello 👍😍👍

2026-06-09 • via Nuitee
D
Darko • solo_traveller • si
10
Pros:

Vse

Cons:

Nič

2026-06-08 • via Nuitee
M
marijan • solo_traveller • hr
3
Pros:

Prostrana soba dobar dorucak

Cons:

Hotel se reklamira kao welnes hotel a to uopce nemaju,jakuzi ne radi a za saunu se moras najavit i imas pravo na 1 sat,to je zapravo lazno reklamiranje,kreveti se neki mekani strasno neudobni,parking za aute je odmah uz sobe,buka prevelika,nema gratis vode i kave u sobi sve se placa iz mini bara,

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Odlično čisto , sve preporuke.

Cons:

Sve nam se dopalo.

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