Town Pallace Inn - Hotel in New Delhi

Hotels
6.9 (103 reviews)
BP-12, West Patel Nagar, near Metro Piller No. 220 , New Delhi , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful room service staff
Cons:
Poor cleanliness
Untrained staff
Bad room quality
Overpriced food

Categories

Cleanliness
4.73
Bad mattress, mosquito, spiders and ants on the bed, sheets and pillow with a bad smell.
Service
9.2
Room service staff were helpful, although management and reception were poor.
Location
9.74
Property is in a good location.
Room Quality
5.69
Rooms are very small, and there were issues with AC and bad smells.
Amenities
7.72
Limited amenities and some malfunctioning items like TV and AC.
Value for Money
6.68
Not recommended for the price.
Food and Beverage
5.73
Pathetic breakfast and overpriced food.
Overall Experience
5.7
Overall pathetic experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:19

Property Description

Convenient Location: Located just 6 km from Gurudwara Bangla Sahib, Hotel Town Pallace Inn Patel Nagar New Delhi offers easy access to key attractions in the city.

Comfortable Rooms: Each room is equipped with modern amenities such as air conditioning, flat-screen TV, and a safety deposit box, ensuring a comfortable stay for guests.

Great Facilities: Enjoy complimentary continental breakfast, free WiFi, and a shared lounge during your stay at Hotel Town Pallace Inn Patel Nagar New Delhi.

Experience convenience and comfort at its best. Book your stay now at Hotel Town Pallace Inn Patel Nagar New Delhi.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.9
Based on 103 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.74
Room Quality: 5.69
Amenities: 7.72
Value for Money: 6.68
Food and Beverage: 5.73
Overall Experience: 5.7
P
Pandey • solo_traveller • in
10
Pros:

The hotel location is very good. Staff are so polite
I will recommend this hotel everyone

2026-08-04 • via Nuitee
M
Mishra • solo_traveller • in
10
Pros:

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, professional, and always ready to help. The location was convenient, and the amenities exceeded my expectations. I would definitely stay here again and highly recommend it to others.

Cons:

I had a wonderful stay at this hotel. The rooms were clean, comfortable, and well-maintained. The staff was friendly, professional, and always ready to help. The location was convenient, and the amenities exceeded my expectations. I would definitely stay here again and highly recommend it to others.

2026-07-22 • via Nuitee
P
Pathak • solo_traveller • in
10
2026-07-20 • via Nuitee
S
Sunil • couple • in
1
2026-07-19 • via Nuitee
K
kumar • couple • in
9
2026-07-09 • via Nuitee
A
Aditya • solo_traveller • in
10
Pros:

The staff is very friendly and helpful. The hotel is in the area we need to be, affordable and clean.

Cons:

Everything was good

2026-07-01 • via Nuitee
S
Sherri • solo_traveller • us
10
Pros:

Location is where we need to be, helpful and friendly staff. Very accommodating to our needs, love the breakfast.

2026-06-28 • via Nuitee
S
Sherri • solo_traveller • us
10
Pros:

Helpful staff and great location.

2026-06-18 • via Nuitee
S
sarawagi • solo_traveller • in
10
2026-06-08 • via Nuitee
B
Balchandra • solo_traveller • gb
8
Pros:

The staff were very friendly and warm. The breakfast was lovely!

Cons:

The cleanliness could be looked after more.

2026-04-19 • via Nuitee
A
Ayan • couple • in
8
Pros:

Rooms were good

Cons:

No window, cutlery only provided if you order food from kitchen

2026-03-30 • via Nuitee
S
Singh • couple • in
2
2026-03-27 • via Nuitee
J
James • solo_traveller • gb
9
Excellent, really enjoyed my stay.
Pros:

The room was exactly as shown in pictures, nice size with big comfy bed. A/c was working & fan above the bed was nice during the night 👌🏼 bathroom was nice and clean too.

Staff were really helpful & polite especially Akit, he helped bring my luggage to my room and always made sure I had everything I needed or would ask if I needed anything.

Breakfast buffet is great, plenty of choice (hot food, fruit, cereal, tea, coffee, juice)

Would definitely recommend this hotel, great value for money.

Cons:

Only thing they could improve on is by putting some toiletries in the bathroom (shampoo, body wash, hand soap, toothpaste)

2026-03-18 • via Nuitee
D
Das • family_with_children • in
9
very good experience
Pros:

behavour of staff

Cons:

nothing

2026-03-17 • via Nuitee
A
Alexandre • couple • br
3
Bad experience
Pros:

The room was ok and that's all we can say

Cons:

The hotel itself didn't have accomodation for us. They transferred us to another hotel nearby with a gaeage in the reception and we had to wait long for the room to be cleaned. The room was ok but only one towel, no toilet paper and the shower didn't work properly. And at the end we had to pay more than what was originally established. A bad experience altogether for the last night in India. I don't recommend

2026-03-13 • via Nuitee
N
Nazreen • solo_traveller • in
9
2026-01-19 • via Nuitee
N
negi • solo_traveller • in
7
2025-11-05 • via Nuitee
S
Saloni • couple • in
10
2025-11-05 • via Nuitee
S
Sudha • solo_traveller • in
7
2025-11-04 • via Nuitee
M
Maaz • couple • in
1
2025-10-30 • via Nuitee