Hotel Santana

Hotels
8.4 (1056 reviews)
ul. Baranowicka 55 , Białystok , pl

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Good Food
Location
Cons:
Noise
Air Conditioning Issues
Old Room Maintenance

Categories

Cleanliness
8.06
General positive sentiment about cleanliness mentioned, but noted issues with noise and old rooms indicate room for improvement.
Service
9.03
Consistently highlighted as very good, with specific praises for the staff and responsiveness to issues.
Location
8.57
Frequently mentioned as a strong point, but not all accesses are convenient for some guests.
Room Quality
7.52
Mixed reviews on room quality; issues with noise and maintenance were noted.
Amenities
8.05
Adequate amenities available, but some guests felt improvements were needed, especially in regards to air conditioning.
Value for Money
8.51
Good value for the price with comments on food quality contributing positively.
Food and Beverage
9.06
Breakfast received high praise with various options, indicating a strong offering.
Overall Experience
8.43
Overall, guests seem satisfied, with particularly high feedback about service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 03:35

Property Description

Luxurious Accommodation
Hotel Santana, located just a short drive from Białystok's center, offers elegant air-conditioned rooms with free Wi-Fi and flat-screen TVs. Each room boasts a classic interior design in calming colors, a desk, and a private bathroom with complimentary toiletries.

Delectable Dining Experience
Indulge in a culinary journey at the hotel's restaurant, serving a delightful mix of Polish and international cuisine. As a guest, you'll also enjoy complimentary mineral water during your stay.

Convenient Location
Explore the beauty of Białystok with ease as the hotel provides leaflets and maps for guests. With attractions like Dojlidy Ponds, Branicki Park, and Galeria Biała shopping center nearby, Hotel Santana is the perfect choice for your stay in the city.

Book your stay at Hotel Santana now for a memorable experience!

Important information:

Property accepts The Polish Tourist Vouchers.

Please note that property will be undergoing Wi-Fi equipment upgrade until the end of January 2022. We apologize for any inconvenience caused.This property might host on-site functions, so noise may be audible in some rooms.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    People 4 years old and over stay for 80 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1056 reviews
Cleanliness: 8.06
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.43
J
Jagoda • solo_traveller • pl
8
Polecam
Pros:

Bardzo miła obsługa, atutem jest bezpłatny parking, śniadanie w cenie.

2026-07-03 • via Nuitee
W
Wojciech • solo_traveller • pl
9
2026-07-02 • via Nuitee
P
Paweł • family_with_children • pl
10
Pros:

Dobra lokalizacja

Cons:

Duże pokoje

2026-07-01 • via Nuitee
L
Linda • family_with_children • lv
7
2026-06-26 • via Nuitee
L
LadyRank • solo_traveller • it
7
Pros:

pulito e spazioso, colazione tipica salata molto varia, crepes dolci con mele, molto buona. Camera 16 quadrupla grande ma datata, c'erano lenzuola bucate, bagno pulito, fili TV tagliati e non funziona così come luci dei comodini che non ci sono.. x resto letti morbidi e si dorme nel silenzio.

Cons:

TV, luci comodini non funzionanti, lenzuola con buchi, carta da parati che si stacca

2026-06-25 • via Nuitee
I
Iwona • solo_traveller • us
4
Pros:

Friendly and personable staff

2026-06-25 • via Nuitee
M
marek • solo_traveller • pl
10
2026-06-24 • via Nuitee
M
Marzenna • couple • pl
10
Bardzo dobrze
Pros:

Bardzo czysto , pościel pachnąca , łóżko wygodne Śniadanie bardzo dobre, urozmaicone , wędliny własnych wyrobów

2026-06-22 • via Nuitee
K
Kapitsa • family_with_children • pl
6
2026-06-21 • via Nuitee
D
David • solo_traveller • au
8
2026-06-21 • via Nuitee
M
Mihails • family_with_children • de
10
Pros:

🙌🏻💪🏻👌🏻🙏🏻

2026-06-20 • via Nuitee
J
Justyna • solo_traveller • ie
10
Pros:

Bardzo ładny hotel. Czysto, wygodne łóżko. Dobre śniadanie w cenie.. Miła obsługa.

Cons:

O 7 rano było głośno pod moim pokojem.

2026-06-20 • via Nuitee
Łuniewski • solo_traveller • pl
5
2026-06-20 • via Nuitee
P
Piotr • solo_traveller • pl
7
Cons:

Jedna kołdra w dwuosobowym pokoju

2026-06-18 • via Nuitee
I
Irena • couple • lt
8
Rami vieta, netoli diagnostikos įstaigų. Paslaugūs ir malonūs darbuotojai.
Pros:

Mums reikėjo viešbučio būtent šioje vietoje. Todėl viskas yra labai gerai.

2026-06-18 • via Nuitee
T
Tomasz • solo_traveller • pl
9
2026-06-17 • via Nuitee
A
Artur • couple • pl
6
Cons:

Brak mydła w pokoju. Wystrój PRL.

2026-06-16 • via Nuitee
K
Krzysztof • solo_traveller • pl
5
Pros:

Ładny czysty obiekt

Cons:

Minimalna ,niewystarczająca ilość jedzenia na śniadaniu, o godzinie 9 brak jajecznicy mimo prośby o przygotowanie choćby dwóch porcji, naprawde brak podstawowego menu śniadaniowego np kilka plasterkow wedliny i sera,kilka kolek twarogu na wszystkich gości ,brak wody w kawiarce,brak wody gorącej do parzenia herbaty ...o wszystko trzeba było prosić i czekać.
Przez 3 noce nikt nie wymienił ręczników, jak poprosiliśmy to powiedziano że nie wróciły z pralni.

2026-06-15 • via Nuitee
K
Krzysztof • solo_traveller • pl
5
Pros:

Hotel w stylu glamour, elegancki ale przy bardzo ruchliwej ulicy kilkupasmowej

Cons:

Pierwsza noc spędziliśmy w pokoju w którym okna nie otwierały się a klimatyzacja była zepsuta było bardzo duszno. Okna wychodziły na brzydka ścianę i było ciemno.
Po interwencji zmiana pokoju.
Na śniadaniu brak podstawowych produktów. Ilości minimalne, jesz resztki.

2026-06-15 • via Nuitee
D
Dariusz • extended_group • pl
8
2026-06-15 • via Nuitee