Hotel Alpenhof***

Hotels
8.3 (1472 reviews)
16 Kaltenbacher Landstraße , Kaltenbach , AT
+43 5283 2245

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleaning issues
Heating problems

Categories

Cleanliness
7.59
Several reviews mentioned issues with cleanliness and maintenance.
Service
9.06
Multiple reviews praised the staff's friendliness and ability to meet special requests.
Location
8.1
Some reviews indicated location issues, particularly in relation to distance from ski facilities.
Room Quality
7.55
Concerns were raised about bathroom size and heating issues.
Amenities
8.08
Amenities were deemed satisfactory, though some guests expected more.
Value for Money
8.54
Good value highlighted, especially for short stays.
Food and Beverage
9.09
Breakfast was frequently mentioned as a strong positive aspect.
Overall Experience
8.36
Overall sentiment was mixed, leaning towards positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:05

Property Description

Welcome to Hotel Alpenhof*, a cozy retreat in Kaltenbach offering a perfect blend of comfort and convenience.

Garden and Terrace: Enjoy the serene surroundings of our garden and relax on the terrace while soaking in the beautiful views.

Ski and Adventure: With ski pass sales points, ski equipment, and bike hire available, embark on thrilling adventures exploring the scenic surroundings.

Modern Amenities: Our rooms feature modern amenities like flat-screen TVs, free WiFi, and room service, ensuring a comfortable stay for our guests.

Experience the charm of Hotel Alpenhof*** and make unforgettable memories.

Important information:

Sauna is closed from 2026-12-01 until 2026-04-06
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1472 reviews
Cleanliness: 7.59
Service: 9.06
Location: 8.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 9.09
Overall Experience: 8.36
L
Linda • extended_group • ca
7
Ok for a one night stay but over priced for off season
Pros:

Friendly staff!!!
Breakfast was excellent and so was the service!!!

Cons:

Cramped. No ice. Bed was too soft.

2026-09-19 • via Nuitee
S
Serhii H • solo_traveller • ua
10
2026-09-19 • via Nuitee
G
Gajanan • family_with_children • nl
10
2026-09-19 • via Nuitee
P
Piotr • solo_traveller • pl
10
2026-09-18 • via Nuitee
M
Monika • couple • de
6
2026-09-18 • via Nuitee
M
Matthias • family_with_children • de
9
2026-09-18 • via Nuitee
R
Roksana • couple • pl
7
Pros:

Breakfast was very good

Cons:

The staff blocked our properly parked car, so we couldn’t leave for 20 minutes. We went inside four times and politely asked them to move the car, but they completely ignored us every time. Only after I went there for the fifth time and raised my voice did they finally move the car, clearly unwillingly. They didn’t apologize or even acknowledge the inconvenience. The man we spoke to was extremely rude and dismissive. Very disappointing experience and definitely not the way customers should be treated.

2026-09-17 • via Nuitee
A
Aleksandr Teslenko • solo_traveller • pl
8
Все супер, крім ліжка і подушок
Pros:

Розташований в місті, поруч магазини і ресторани, парковка безкоштовна на території отелю. Дуже приємний персонал та легка реєстрація. Чистий номер, спільний балкон. Смачний сніданок, яйця готують в різному виді для вас окремо.

Cons:

Дуже дивний матрац, виглядає ок, але коли сідаєш, він прогинається як на пружинах, спати було незручно. Подушки були величезні, спати на них не можливо, менша була тільки одна...

2026-09-16 • via Nuitee
Y
Yvonne • couple • de
9
Für den kurzen Zwischenstopp absolut perfekt
Pros:

Anfahrt war super. Direkte Parkmöglichkeit. Das Personal ist super und sehr hilfsbereit.
Das Zimmer und das Bett absolut klasse.
Gerne nochmal.
Danke

2026-09-15 • via Nuitee
A
ALI • couple • sa
9
2026-09-14 • via Nuitee
J
J • couple • nl
9
Pros:

Een super ontbijt

2026-09-14 • via Nuitee
B
Bernd • solo_traveller • de
9
Pros:

Frühstück war sehr gut. Tolles Personal

Cons:

Eine Nachttischlampe wäre optimal gewesen.

2026-09-14 • via Nuitee
A
Aleksey • family_with_children • us
10
2026-09-13 • via Nuitee
R
Roman • solo_traveller • cz
8
Pros:

Pěkné místo, vše čisté a snídaně vynikající.

2026-09-13 • via Nuitee
B
Brigitte • solo_traveller • de
10
2026-09-13 • via Nuitee
W
Wichert de Wit • solo_traveller • nl
8
Pros:

Rustige ligging

Cons:

Niets

2026-09-13 • via Nuitee
O
Oliver • solo_traveller • de
10
2026-09-12 • via Nuitee
N
Nitzschner • solo_traveller • de
10
2026-09-12 • via Nuitee
S
Sylwia • couple • pl
8
Pros:

Świetna lokalizacja, przemili właściciele darzący gości dużym zaufaniem. Bezproblemowe zameldowanie wieczorem podczas ich nieobecności. Obiekt przyjazny motocyklistom, dysponuje dużym parkingiem i garażem dla motocykli. Z pokoju niezapomniany widok na góry.

2026-09-07 • via Nuitee
C
Carina • solo_traveller • de
7
Für den Preis eine Nacht absolut okay
Pros:

Günstiger Preis und Zimmer hübsch eingerichtet

Cons:

Es war auch so beim Frühstück nie Personal zu sehen so konnte ich auch nicht sagen dass die Seife im Zimmer fehlt und ich hab nicht rausgefunden wo die Dusche ist (für eine Nacht geht es auch mit Waschbecken im Zimmer aber für mehrere Nächte wäre das blöd)
Und es ist extrem hellhörig man kann jeden hören der zur Toilette geht

2026-09-07 • via Nuitee