Miller & Carter Heaton Chapel by Innkeeper's Collection

no comfortable area for "hotel guests to sit away from "pub/restaurant" activity

Stairwell to rooms a bit worn and dated , room was very nice , clean modern and comfortable

Nothing at all all great

Narrow stairs from level 1 to level 2

The room we were given. Advertised as twin bed room. It was an invilide room with wet room. Tiny sink about 2 foot off the floor with no plug. Red pull cords everywhere. Plus they started hoovering at about 4am for 30min or spo

Summary:
Bad parking experience, low quality entrance and reception, tiny bathroom where the door hit the toilet, noisy traffic all night, 20 minute drive out of Manchester for city prices.


More:
Car park was very dark and no signs, hard to find where to park for hotel vs restaurant.

The "hotel reception" is just the bar. The restaurant has it's own greeting station, but the hotel "reception" was a till at the end of the bar, I had to walk past the restaurant greeting station and through the bar to check in at the bar like I was ordering a drink.

The climb to the room was up two levels (4 sets of stairs) and were incredibly steep. I live in a Victorian house with very high ceilings and steep stairs, but this was a horrible climb.

The hotel room's bathroom door didn't open fully as it hit the toilet. This made it hard to get in. The sink was also behind the door so I had to open the door, squeeze in and close the door, just to use the sink. The sink was tiny too, my hand stretched out touched all the sides of it.

The toilet was very low. The toilet paper was on the wall behind the toilet, so I had to reach all the way around with one hand to get it, and couldn't use the other arm/hand to tear some off.
The bathroom being tiny meant when sat on the toilet the wall and radiator was about 5 inches from my face.

One side of the window was broken with the latch snapped off sat on the window sill. The other side I could only open a tiny bit, given there was no air con it was very hot in there.

The room was next to a main road, so loud traffic noise all night long.

For the price it was a long way out of Manchester, not amazing bathroom, and noisy. For me this was worth about £89, maybe £99 as it was Saturday. I think the price was £140 simply because it was Saturday night.

The second floor stairs were very steep
I found a bug on my bed

We went to the bar for a drink, Was only two chairs around a table we moved a chair over and 5 mins after someone came over and told us to move it back and I would see through if they needed it but noone was sitting at the table thought it was bad manners
I drink pink gin and the brand was horrible

I thought the price was on the steep side, particularly as breakfast was not included. The hotel uses dynamic pricing, so my room was charged at 3 different rates (for 3 nights). The lowest night was around a third of the cost of the highest!!

Only slight issues were that our room was quite dark and turning on the lights didn’t help…and we couldn’t get our TV to work…no big problem as we were only staying for one night.

Bed.

Read above

Room 106 is above the kitchen below. Very loud continuous slamming door until about 11:30pm, and music blasting from the kitchen downstairs.

Uncomfortable bed - clothes hanging facilities lopsided & couldn’t close curtains properly. Room at the top of very narrow steep stairs so no good for mobility issues but not stated. Luckily we don’t have that but carrying bags was hard!