Hotel Arizona

Hotels
7.6 (87 reviews)
Avenida de la Republica, 20. Colonia Tabacalera , Mexico City , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable room
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
5.18
Found cleanliness issues, including dirt under beds and aggressive service staff.
Service
7.15
Service was inconsistent, with some positive mentions but significant complaints about attitude.
Location
9.19
Location is excellent, close to major avenues and amenities.
Room Quality
7.14
Room quality acceptable, but some complaints about the state of the facilities.
Amenities
7.67
Basic amenities available and generally satisfy requirements.
Value for Money
8.13
Good value for the price considering various factors discussed.
Food and Beverage
7.68
No specific comments on food and beverage, rated as standard.
Overall Experience
8.65
Overall experience was generally positive, despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:59

Property Description

Prime Location
Hotel Arizona, ideally located in the heart of Mexico City's Reforma district, offers easy access to popular attractions like Museo de Arte Popular, The Museum of Fine Arts, and the United States Embassy, all within a short distance.

Comfortable Rooms
Each room at our 3-star hotel is equipped with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Some rooms even offer stunning city views for a memorable stay.

Convenient Services
Enjoy the convenience of room service and a 24-hour front desk during your stay at Hotel Arizona. Rest assured in our non-smoking property, just 1.5 km from Museo de Memoria y Tolerancia.

Experience the best of Mexico City at Hotel Arizona. Book your stay now to indulge in comfort and convenience.

Important information:

Please note that a deposit of the first night will be required at least 2 days prior to your arrival. The property will contact you after booking with bank details.

Please not that reservations of 8 rooms or more need to be made a month in advance an a deposit of the first night will be required.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for MXN 120 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 87 reviews
Cleanliness: 5.18
Service: 7.15
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.65
P
PORFIRIO • solo_traveller • mx
7
Pros:

Ubicación

Cons:

Instalaciones viejas

2026-07-04 • via Nuitee
M
Michel Aldair • solo_traveller • mx
10
Pros:

Céntrico a varias estaciones y movilidad buena

Cons:

El elevador, se batallaba un poco, pero fácil acceso por las escaleras

2026-07-04 • via Nuitee
J
Jose • couple • cr
1
Bastante mediocre
Pros:

Céntrico

Cons:

Limpieza - staff- baños - cobraron más del precio acordado por booking

2026-07-03 • via Nuitee
K
Kathia • extended_group • mx
5
Cons:

Las recepcionistas

2026-07-02 • via Nuitee
L
Logo • solo_traveller • mx
8
Pros:

Excelente ubicación

Cons:

La limpieza y los baños, deben darle mantenimiento y cambiar la cortina del baño

2026-07-02 • via Nuitee
G
Gonzalez • extended_group • mx
10
2026-06-29 • via Nuitee
C
cintya aracely • family_with_children • gt
5
Instalaciones antiguas sin mantenimiento
Pros:

Nada, todo estaba en muy malas condiciones

Cons:

Instalaciones sin mantenimiento, el cuarto olía feo.

2026-06-29 • via Nuitee
U
Ulises • couple • mx
7
2026-06-28 • via Nuitee
E
Eva • extended_group • us
4
Uncomfortable specially the bathroom!
Pros:

The staff was great. The facility is very old. The carpets in the room make the room smell bad. There are no windows and is too old building. Should be remolded to continue in business. The pictures in booking are deceiving. Do not show the truth. Booking should send people to supervise what they advertise. This place is horrible.

Cons:

I already said it

2026-06-27 • via Nuitee
A
Andrés • extended_group • co
8
Pros:

La ubicación perfecta, cerca a muchos sitios turisticos

Cons:

El baño

2026-06-26 • via Nuitee
C
Carrillo Ruiz • couple • mx
1
Horrible alojamiento. Viejo y huele mal.
Pros:

Solo la ubicación

Cons:

Todo. En primero olía horrible! El cuarto no era como en las fotos de booking. Era súper feo, viejo, deteriorado. El colchón miado. El baño horrible. Solo fue publicidad engañosa. Era muy pequeño.

2026-06-26 • via Nuitee
A
Angel Fuertes Gomez • solo_traveller • mx
6
Agradable si vas de paso
Pros:

La ubicación y el precio razonable

Cons:

No se ve tan limpio como me gustaría, aunque es aceptable

2026-06-24 • via Nuitee
E
Edgar Humberto • solo_traveller • mx
8
Pros:

La excelente ubicación a la mayoría de los destinos turísticos

Cons:

Que el cuarto donde nos hospedamos no tenía aire acondicionado y el abanico de cielo hacia mucho ruido

2026-06-22 • via Nuitee
A
Antonio • solo_traveller • mx
8
2026-06-22 • via Nuitee
J
Jonathan Fernando • solo_traveller • co
7
Pros:

La ubicación y el precio

Cons:

Las señoras que atendían muy bien y serviciales, pero un señor hoy me sacó del hotel después de dos noches que me hospedé y hoy pagué un servicio de guarda maletas, después que yo estaba esperando do un Uber el señor dos veces me pidió que debía salirme del hotel que no podía estar en el lobie del hotel esperando el transporte, sabiendo que me hospedé por dos noches y pague el servicio de guarda maleta, muy mal esa parte e irrespetuosa con un huésped

2026-06-19 • via Nuitee
M
MICHAEL • solo_traveller • us
7
Clean,value hotel with friendly staff in a good location. I would stay again.
Cons:

Temporary hot water problem one morning. May have been a building age or maintenance issue.

2026-06-18 • via Nuitee
M
María De Los Angeles • solo_traveller • mx
7
Pros:

La ubicación

Cons:

La habitación triple no tenía ventilador , tuve que cambiarla

2026-06-17 • via Nuitee
O
Oscar • family_with_children • mx
8
Básico pero bien.
Pros:

Estuvo bien la habitación, básica.

Cons:

El trato del personal de recepción.

2026-06-16 • via Nuitee
G
Galvan • solo_traveller • mx
7
Pros:

La amabilidad del personal

Cons:

No me gustó que estaba un poco sucio y que había cucarachas en la habitación

2026-06-15 • via Nuitee
A
Arteaga • solo_traveller • mx
7
Cons:

Las toallas eran unas hilachas

2026-06-15 • via Nuitee