Hotel RJ Querétaro

Hotels
6.6 (776 reviews)
Invierno 21, Colonia Centro , Querétaro , MX

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Tour desk
Non-smoking throughout
Daily housekeeping
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.56
Many reviews indicate poor hygiene, with mentions of dirty rooms and inadequate cleaning.
Service
8.03
Staff were noted to be friendly and accommodating, although mixed experiences were reported.
Location
8.57
Centrally located with good access to nearby amenities.
Room Quality
6.02
Reports of cramped, ill-maintained rooms with insufficient lighting.
Amenities
5.55
Limited amenities with complaints regarding the quality of bathroom facilities.
Value for Money
6.51
Average value perception, considering the location but many complaints about conditions.
Food and Beverage
7.06
No significant mentions, thus assumed average for similar hotel tiers.
Overall Experience
6.53
Overall mixed feelings due to numerous negative experiences overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:16

Property Description

Charming Hotel near Aqueduct with Free WiFi

Elegant Rooms with Seating Area

Discover a stay at Hotel RJ Querétaro, located near the iconic Aqueduct. Experience comfortable rooms with a seating area and stylish decor in light tones, perfect for relaxation after a day of exploring.

Convenient Tour Desk for Activity Arrangements

Let us assist you in planning your adventures with our tour desk services. Whether it's exploring the city center or visiting nearby attractions, we've got you covered with convenient activity arrangements.

Surrounded by Culinary Delights and UNESCO Garden

Indulge in a culinary journey at the various restaurants surrounding our hotel. Don't forget to visit the UNESCO garden just across from the property, adding a touch of nature to your stay.

Book now for an unforgettable stay at Hotel RJ Querétaro!

Important information:

Please note that hot water may sometimes run out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.6
Based on 776 reviews
Cleanliness: 4.56
Service: 8.03
Location: 8.57
Room Quality: 6.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 7.06
Overall Experience: 6.53
R
Raul • solo_traveller • mx
10
2026-10-19 • via Nuitee
B
Benkly • solo_traveller • us
1
Bad
Pros:

Bad

Cons:

Bad

2026-10-19 • via Nuitee
H
Heidi • solo_traveller • mx
6
Es un sitio muy regular
Pros:

La ubicación y el precio

Cons:

Que muestran una imágenes falsas en su propaganda, las condiciones higiénicas daban mucho que desear

2026-10-15 • via Nuitee
P
PATRICIA • solo_traveller • mx
4
no confortable
Cons:

mala limpieza y hay cucarachas

2026-10-14 • via Nuitee
S
Superstarmix • family_with_children • it
7
GOOD PRICE FOR THE MONEY AND THAT S IT
Pros:

Location and staff

Cons:

Well it s definitely not for picky people but for the money spent is fine.
Too much mold on the bathroom ceiling.
We are 2 very tall people so definitely better for short people

2026-10-14 • via Nuitee
A
Aristoteles • family_with_children • mx
10
2026-10-13 • via Nuitee
A
Alaniz • family_with_children • mx
10
Estancia buena
Pros:

Me gustó mucho la estancia en la planta de arriba por su vista 😃

Cons:

Unicamente q pongas toallas más grandes

2026-10-13 • via Nuitee
E
Edwin • couple • mx
1
Pros:

Nada, las fotografías disponibles no son fieles

Cons:

Las condiciones generales de limpieza, presencia de chinches, toallas en mal estado y el entorno no era agradable

2026-10-12 • via Nuitee
A
Alberto • solo_traveller • es
9
Hotel económico
Pros:

Es un Hotel muy recomendable por la unión de precio, instalaciones y ubicación, el trato es magnífico, la recepcionista Sonia es un encanto, te soluciona y aconseja para que la estancia en el Hotel y en la ciudad sea de tu agrado

Cons:

Nada que reseñar

2026-10-07 • via Nuitee
K
Kasper • solo_traveller • fi
9
2026-09-18 • via Nuitee
F
Flores • solo_traveller • mx
8
Pros:

Es un buen lugar para pasar la noche, la ubicación es muy buena, la habitación es muy sencilla y pequeña,cuentas con baño privado, televisión . Por el precio creo que no se puede pedir más.

Cons:

Le falta ventilación, el baño lo adaptaron a la habitación y lo divide la pared pero no tiene el techo separado de la zona de dormir, ya su ropa de cama y toallas algo desgastadas.

2026-09-18 • via Nuitee
J
Juan • solo_traveller • mx
9
CONFORT
Cons:

la facturacion no se da seguimiento

2026-09-17 • via Nuitee
A
Andhony • couple • mx
9
2026-09-15 • via Nuitee
O
Ortiz • solo_traveller • mx
7
Pros:

La ubicación

Cons:

El espacio

2026-09-09 • via Nuitee
A
Aracely • solo_traveller • mx
10
Pros:

Un lugar tranquilo con muy buena ubicación y a muy buen precio definitivamente será mi hotel para futuras visitas a Queretaro el personal muy amable

2026-09-07 • via Nuitee
G
García • solo_traveller • mx
2
Cons:

Los espacios muy reducidos, calurosos, húmedos y la limpieza

2026-09-06 • via Nuitee
J
JESSICA • couple • mx
4
No lo recomiendo
Pros:

El personal es muy amable

Cons:

Las habitaciones están nuy descuidadas, estaba un poco sucio, da miedo quedarse ahi

2026-09-04 • via Nuitee
B
Belmont • solo_traveller • mx
8
2026-09-03 • via Nuitee
N
Nancy • solo_traveller • mx
10
2026-09-02 • via Nuitee
E
Edtson • couple • mx
1
2026-08-31 • via Nuitee