Hotel RJ Querétaro

Hotels
6.6 (755 reviews)
Invierno 21, Colonia Centro , Querétaro , mx

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Tour desk
Non-smoking throughout
Daily housekeeping
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
4.56
Many reviews indicate poor hygiene, with mentions of dirty rooms and inadequate cleaning.
Service
8.03
Staff were noted to be friendly and accommodating, although mixed experiences were reported.
Location
8.57
Centrally located with good access to nearby amenities.
Room Quality
6.02
Reports of cramped, ill-maintained rooms with insufficient lighting.
Amenities
5.55
Limited amenities with complaints regarding the quality of bathroom facilities.
Value for Money
6.51
Average value perception, considering the location but many complaints about conditions.
Food and Beverage
7.06
No significant mentions, thus assumed average for similar hotel tiers.
Overall Experience
6.53
Overall mixed feelings due to numerous negative experiences overshadowing positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:16

Property Description

Charming Hotel near Aqueduct with Free WiFi

Elegant Rooms with Seating Area

Discover a stay at Hotel RJ Querétaro, located near the iconic Aqueduct. Experience comfortable rooms with a seating area and stylish decor in light tones, perfect for relaxation after a day of exploring.

Convenient Tour Desk for Activity Arrangements

Let us assist you in planning your adventures with our tour desk services. Whether it's exploring the city center or visiting nearby attractions, we've got you covered with convenient activity arrangements.

Surrounded by Culinary Delights and UNESCO Garden

Indulge in a culinary journey at the various restaurants surrounding our hotel. Don't forget to visit the UNESCO garden just across from the property, adding a touch of nature to your stay.

Book now for an unforgettable stay at Hotel RJ Querétaro!

Important information:

Please note that hot water may sometimes run out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

6.6
Based on 755 reviews
Cleanliness: 4.56
Service: 8.03
Location: 8.57
Room Quality: 6.02
Amenities: 5.55
Value for Money: 6.51
Food and Beverage: 7.06
Overall Experience: 6.53
S
Sanchez Torres • solo_traveller • mx
10
Pros:

It feels like an actual neighborhood friendly

2026-07-24 • via Nuitee
M
MP • solo_traveller • mx
10
Excelete Hotel
Pros:

Todo muy bien

2026-07-23 • via Nuitee
C
Cisneros • solo_traveller • mx
3
2026-07-23 • via Nuitee
M
MP • solo_traveller • mx
10
2026-07-23 • via Nuitee
J
jairo mauricio • family_with_children • mx
1
Todo horrible pésimo servicio y hotel
Pros:

nada

Cons:

pésimo servicio del personal, en pésimas condiciones el hotel las habitaciones el baño no servía, el cuarto mal lleno de sancudos sin ventiladores todo lo que dice en su publicación es falso, el trato de las personas horrible groseras déspotas, no se puede dormir de tanto sancudo y calor un total y rotundo fracaso jamás vuelvo a ese hotel se cae a pedazos.

2026-07-21 • via Nuitee
M
MP • solo_traveller • mx
1
2026-07-20 • via Nuitee
P
Pineda • solo_traveller • mx
8
2026-07-20 • via Nuitee
M
MP • solo_traveller • mx
10
2026-07-20 • via Nuitee
J
jose • solo_traveller • mx
10
2026-07-19 • via Nuitee
A
Alan Misael • solo_traveller • mx
9
Pros:

Costo

Cons:

Las instalaciones

2026-07-17 • via Nuitee
B
Badillo • solo_traveller • mx
6
Pros:

La ubicación

Cons:

Las instalaciones sucias y las sábanas también estaban sucias en las fotos muestran otras habitaciones y nada que ver con la que me tocó habitación chica no servía la llave de la regadera y había basura cuando llegamos a la habitación

2026-07-15 • via Nuitee
B
Bungyana • solo_traveller • do
10
Muy recomendable por cómodo y centrico
Pros:

Todo bien, tenía que moverme por toda la ciudad y me resultó muy práctico y centrico. Siempre buena comunicación y amabilidad.

Cons:

na

2026-07-14 • via Nuitee
S
Sánchez Andrade • solo_traveller • mx
9
Te dan más por lo que pagas
Pros:

Me atendieron muy amablemente desde el inicio hasta mi salida, me recibió Cristopher, muy atento y servicial, recomiendo ésta locación si necesitas estar cerca del centro de la ciudad, no creo exista mejor relación Calidad/Precio, recibes más de lo que pagas.

2026-07-13 • via Nuitee
M
Marcela • solo_traveller • mx
1
2026-07-10 • via Nuitee
P
Paulina • solo_traveller • mx
9
Pros:

La ubicación y es tranquilo

Cons:

Un poco de mas limpieza

2026-07-06 • via Nuitee
E
Esther • solo_traveller • mx
7
Pros:

Está bien ubicado.

Cons:

Tienes que pedir apoyo para ingresar a los cuartos aledaños pues no todo está en el mismo edificio. Es decir, puedes salir a libertad, pero para reingresar debes ir a pedir apoyo al personal para que te abran el acceso del anexo, eso hace que sea poco práctico el entrar y salir.

2026-07-06 • via Nuitee
R
Roberto • couple • us
6
2026-07-03 • via Nuitee
H
Hilda Patricia • solo_traveller • mx
9
2026-07-03 • via Nuitee
G
Gómez • solo_traveller • mx
10
2026-07-01 • via Nuitee
M
María Dolores • solo_traveller • mx
9
2026-06-25 • via Nuitee