Hotel Diamond

Hotels
9.1 (621 reviews)
2 Shipchenska Epopeya Str. , Kazanlŭk , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Nice breakfast
Cons:
Tight parking
Small rooms
Bathroom flooding

Categories

Cleanliness
8.49
Some concerns about the cleanliness of shower areas noted in reviews.
Service
9.96
Reception staff received high praise for their attention and helpfulness.
Location
9.5
Multiple reviews commend the hotel's excellent location.
Room Quality
8.45
Room sizes varied, with some suggesting they were small or had inadequate amenities.
Amenities
8.98
Amenities are decent with room for improvement in bathroom designs.
Value for Money
8.94
Good value, especially considering the location and comfort.
Food and Beverage
8.99
Breakfast is generally well-reviewed, albeit occasional comments on missing options.
Overall Experience
9.46
High overall satisfaction, with recurring guests highlighting the hotel's strengths.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:22

Property Description

Luxurious Accommodation
Hotel Diamond offers air-conditioned rooms with flat-screen TVs and balconies, ensuring a comfortable stay in the heart of Kazanlak.

Convenient Amenities
Enjoy a 24-hour lobby bar, free Wi-Fi, and complimentary underground parking, making your stay hassle-free and enjoyable.

Prime Location
Situated at the eastern end of the Rose Valley, Hotel Diamond is just steps away from Kazanlak's attractions like the Rose Festival and Rozarium Park.

Book now to experience the perfect blend of luxury, convenience, and prime location at Hotel Diamond.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 3 years old to 7 years old stay for free when using an available extra bed.
    People 8 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 621 reviews
Cleanliness: 8.49
Service: 9.96
Location: 9.5
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.94
Food and Beverage: 8.99
Overall Experience: 9.46
Здравко • solo_traveller • bg
9
Pros:

Прекрасното отношение на персонала.

2026-06-16 • via Nuitee
D
dominique • couple • fr
8
À recommander pour visiter kazanlak
Pros:

L’emplacement
Le balcon
La gentillesse de la réceptionniste
La place de parking

2026-06-12 • via Nuitee
G
Guillet • solo_traveller • fr
7
Pros:

L'emplacement idéale,la gentillesse de l'accueil et du personnel

Cons:

La salle de bain avec l'évacuation la douche au pied des toilettes et la porte de la salle de bain imbibée d'eau et pourrie par l'humidité. Le système compliqué du choix des petits déjeuners. Du coup on est allé déjeuner en extérieur

2026-06-10 • via Nuitee
M
Marius • couple • de
7
Perfect for one night.
Pros:

Central location. Free parking. Nice personnel.

Cons:

Everything very old. Not so many electric boxes to recharge devices. Parkingspot below in garage a little adventerous becaus of steep ramp.

2026-06-08 • via Nuitee
M
Mariya • couple • bg
9
2026-06-07 • via Nuitee
T
Teodora • couple • bg
10
Pros:

Everything was perfect - the location, the receptionist was very friendly and helpful, the room was very clean, the housekeeper was very kind too. Will definitely come back soon again!

2026-06-06 • via Nuitee
S
Sonnweber • solo_traveller • at
10
Pros:

Alles super geklappt habe mich gut erholt direkt am Zentrum sind tolle Lokale. Tiefgarage zum parken. War mit dem Motorrad angereist.

2026-06-03 • via Nuitee
R
Ruja • couple • bg
9
2026-06-02 • via Nuitee
F
francesco • solo_traveller • it
7
2026-05-31 • via Nuitee
B
BORIS • solo_traveller • bg
6
2026-05-30 • via Nuitee
M
Mariusz • extended_group • pl
10
Pros:

Wygodne komfortowe łóżko. W pokoju była wanna. Wyjście na taras z widokiem na deptak.
Pomocni ludzie i smaczne śniadanie z którego skorzystaliśmy.
Sam obiekt położny w centrum miasta. W bezpośrednim sąsiedztwie muzeum historycznego oraz blisko innych atrakcji turystycznych miasta.

2026-05-29 • via Nuitee
D
Dimitrov • solo_traveller • bg
10
2026-05-28 • via Nuitee
C
Claudiu • solo_traveller • ro
10
Pros:

Totul

2026-05-27 • via Nuitee
K
Klara • couple • hu
10
Pros:

Chic , clean , comfortable beds , big terrace

2026-05-18 • via Nuitee
Венци • solo_traveller • bg
10
2026-05-17 • via Nuitee
M
Montserrat • solo_traveller • es
9
Pros:

Habitación muy bonita y fácil aparcamiento aunque no cubierto

2026-05-13 • via Nuitee
M
Maria • couple • de
7
2026-05-08 • via Nuitee
G
Georgieva • couple • bg
10
2026-04-26 • via Nuitee
V
Vilislav • couple • bg
8
2026-04-26 • via Nuitee
T
Trichkov • couple • bg
9
2026-04-26 • via Nuitee