Children allowed

Facilities

Non-smoking rooms
Room service
Express check-in/check-out
Safety deposit box
Tour desk
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
Concierge service
Allergy-free room
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Spacious rooms
Cons:
Parking fees
Noise from the street
No elevator in building

Categories

Cleanliness
8.84
The hotel is very clean and well-maintained.
Service
9.01
Staff is friendly and attentive, enhancing the overall experience.
Location
9.16
Excellent central location, close to attractions.
Room Quality
8.61
Rooms are spacious and well-decorated, but some noise issues reported.
Amenities
8.64
Decent amenities provided, though some guests desire more.
Value for Money
8.49
Good quality for the price, though parking has a fee.
Food and Beverage
8.65
Standard offerings, not specifically mentioned in reviews.
Overall Experience
9.01
Overall very positive experience, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:05

Property Description

Luxurious Accommodations

Urban Suites Santander offers a luxurious stay in the heart of Santander, with modern amenities and comfortable rooms. Each room features a flat-screen TV, coffee machine, and private bathroom with premium toiletries. The memory foam mattresses, pillow menu, and Egyptian cotton linens ensure a restful night's sleep.

Concierge Service

Enjoy personalized service during your stay at Urban Suites Santander with their attentive concierge service. Whether you need assistance with recommendations for local attractions or making reservations, the dedicated staff is there to cater to your needs.

Prime Location

Conveniently situated near popular landmarks such as Santander Cathedral and Ayuntamiento, Urban Suites Santander is the perfect base for exploring the city. With MAS Santander and Botín Art Centre within walking distance, immerse yourself in the vibrant culture of Santander.

Book your luxurious stay at Urban Suites Santander now and experience unparalleled comfort and convenience during your visit to Santander.

Important information:

Please note, Urban Suites Santander operates an "Auto check-in system". Once the booking has been confirmed and the 1st night has been charged to your card, you will receive an email from the property with the electronic codes to access the building.

Reception opening hours are from 10:00 until 13:00.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.8
Based on 1413 reviews
Cleanliness: 8.84
Service: 9.01
Location: 9.16
Room Quality: 8.61
Amenities: 8.64
Value for Money: 8.49
Food and Beverage: 8.65
Overall Experience: 9.01
R
Rosa solo_traveller us
9
Perfect way to relax after walking the Camino!
Pros:

I loved that the property was walking distance from the bus station and I could walk to any restaurant or cafe. It was very clean and organized and plenty of room. The balcony was a plus for me!

Cons:

Everything was great! The only thing would be that it dos get hot so the fan helped but having the window open at night was the best option.

2026-05-30 via Nuitee
J
J.Jesús Doncel solo_traveller es
7
Pros:

La ubicación

Cons:

El calor en la habitación. Las obras en el portal y las escaleras.

2026-05-29 via Nuitee
M
Maria couple es
9
2026-05-28 via Nuitee
T
Turner couple gb
7
Great place to stay as long as people recognise noise travels through walls easily.
Pros:

great staff. wonderful to be greeted by humans! hightly recommend for people, location, comfort and value for money. thank you!

Cons:

Noise through walls. Heard person next door in a heated conversation in early hours of the morning.

2026-05-25 via Nuitee
C
Ciara solo_traveller ie
9
A great stay with a super team there to support throughout
Pros:

The staff were absolutely brilliant. My dad had a great stay and the team there were so helpful throughout!

Cons:

The room was a bit warm

2026-05-24 via Nuitee
I
IgglyPop solo_traveller es
9
Pros:

Un apartamento cómodo, completo y en pleno centro de Santander, ideal para disfrutar de la ciudad y no sólo la playa

Cons:

Sabemos que es algo para mejorar en un futuro, pero nos coincidió con las obras de instalación del ascensor en el bloque...

2026-05-24 via Nuitee
B
Bea solo_traveller nl
9
2026-05-24 via Nuitee
S
Socorro Montiel couple ve
8
2026-05-23 via Nuitee
P
Pierre solo_traveller fr
9
2026-05-23 via Nuitee
I
Imaculada couple es
6
Cons:

Cuando hice la reservas nadie me dijo que el portal estaba en obras y que no había recepción, además el pago no era reembolsable de manera que unas pocas horas antes de llegar ya no teníamos opción.Soy una persona recientemente operada de cadera y la subida a la habitación no era que digamos comoda

2026-05-22 via Nuitee
J
Jan solo_traveller ch
8
Pros:

Extrem freundlichen und hilfsbereites Personal.
Sehr schönes sauberes Zimmer.
Super Lage in der City und 5 Minute zum Bus und Zug.

Cons:

Zur Zeit ist das Treppenhaus eine Baustelle und sehr eng für Gepäck nach oben tragen.

2026-05-18 via Nuitee
P
Pedro couple es
8
Un sitio agradable, muy bien situado, y muy bien la atención.
Pros:

La ubicación está muy bien, y la habitación es cómoda. Pese a estar en el centro de Santander, es una zona muy tranquila. La atención de Urban suites, estaban muy pendientes, nos dejaron una llave del portal por si no funcionaba a apertura automática, etc.

Cons:

Ahora mismo el portal del inmueble está en obras, el acceso era difícil, (andamos por medio, trabajadores, suciedad).

2026-05-18 via Nuitee
G
Guy couple be
8
Mooi hotel, goede locatie in een misschien wat vreemde buurt maar mooie kamers Geen receptie.
Pros:

Mooie kamer. je kan ook gemakkelijk zelf ontbijt kopen en eten op de kamer. Let op , geen receptie, ingang via codes die opgestuurd worden. Was voor ons geen probleem. Moesten wel wat zoeken naar de ingang.

Cons:

De deur van de badkamer is een klapdeur (saloon stijl). Dit geeft weinig privacy.

2026-05-17 via Nuitee
S
Saponaro family_with_children es
9
2026-05-15 via Nuitee
J
Jose couple uy
9
Pros:

Limpio acogedor y cómodo

Cons:

No me avisaron que el hall estaba en obras

2026-05-13 via Nuitee
Y
Yves couple ca
8
Pros:

Bel hébergement confortable et bien situé. Bonne communication avec l’hôte.

Cons:

L’entrée en construction.

2026-05-13 via Nuitee
N
Nadine solo_traveller fr
10
Très bon week-end
Pros:

Tôut

Cons:

Rien

2026-05-13 via Nuitee
Z
Zeljko solo_traveller rs
9
2026-05-13 via Nuitee
A
Alexandra couple es
8
2026-05-13 via Nuitee
F
Francisco Andres solo_traveller ar
9
Excelente ubicacion
Pros:

La ubicación es excelente, las instalaciones son muy buenas

Cons:

La escalera... Dificultó el ingreso la obra que estaban realizando.
Deberían incorporar una tarjeta de ingreso después de haber ingresado por primera vez. Los tres códigos difulta memorizarlos

2026-05-12 via Nuitee