TheJoy City Suites

Hotels
8.7 (230 reviews)
Koraka 7 , Chania Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean and well-maintained rooms
Friendly staff
Cons:
Issues with room cleanliness
Access difficulties due to stairs

Categories

Cleanliness
7.78
Some reviews mentioned grime and mold in bathrooms.
Service
9.25
Guests appreciated the helpfulness of the team and smooth check-in process.
Location
9.29
Central location near Chania Old Town with good access to amenities.
Room Quality
8.24
Generally comfortable but some rooms appeared older than advertised.
Amenities
8.77
Excellent facilities mentioned in multiple reviews.
Value for Money
8.73
Great balance of price and quality, with some reviews highlighting exceptional deals.
Food and Beverage
8.28
Some guests questioned breakfast availability, but no complaints otherwise.
Overall Experience
9.25
Positive sentiments across the board, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:46

Property Description

Luxurious Accommodations

Indulge in comfort at The Joy and the city, where every room is equipped with air-conditioning, a flat-screen TV, and complimentary slippers and toiletries. Enjoy the convenience of a coffee machine and kettle in your room for a relaxing stay.

Convenient Amenities

Stay connected with free WiFi throughout the property and make use of the ticket service available on-site. Whether you're here for business or leisure, we've got you covered with everything you need for a seamless stay.

Stunning City Views

Relax and unwind on the sun terrace while taking in breathtaking views of Chania Town. Experience the beauty of the city right at your doorstep during your stay at The Joy and the city.

Book now for an unforgettable experience at The Joy and the city in Chania Town, Crete.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 230 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
P
PAPAGEORGIOU • solo_traveller • gr
8
2026-07-21 • via Nuitee
G
George • solo_traveller • gr
9
2026-07-20 • via Nuitee
M
Maria • solo_traveller • ua
8
Pros:

The apartment was located in an excellent area, very convenient for exploring the city and getting around. The apartment itself was comfortable and generally a pleasant place to stay. The internet connection was fast and reliable.

Cons:

Unfortunately, there were some issues upon arrival. The apartment had not been fully cleaned: the floor was dirty and there was long black hair scattered around the room. We contacted the host, and everything was thoroughly cleaned the following morning. However, the initial experience left a negative impression.

Another drawback was the lack of a clothes drying rack. Since this is a resort destination, I believe a drying rack is particularly important for guests staying near the sea or travelling during the summer.

2026-07-18 • via Nuitee
S
Soleil • couple • mt
10
2026-07-18 • via Nuitee
M
Martin • solo_traveller • se
10
Pros:

Self check in, as I arrived late at night. A tiny problem with the sink was dealt with promptly. The location is excellent, since taxi cars can drop you off within meters of the door, while the old town as well as the shopping area are only a stone's throw away.

2026-07-14 • via Nuitee
S
Spyros • couple • gr
10
2026-07-03 • via Nuitee
S
SOFIA • couple • gr
10
2026-07-02 • via Nuitee
A
Adel • solo_traveller • fr
8
2026-06-28 • via Nuitee
F
Fotini • solo_traveller • gr
10
Pros:

Άμεση επικοινωνία με τον οικοδεσποτη οπότε τη χρειάστηκα ,καλή τοποθεσία και καθαριότητα, εύκολο τσεκ ιν , ευρύχωρο δωμάτιο.

Cons:

Κατά τις πρωινές ώρες υπήρχε εξωτερική φασαρία από το δρόμο. Το μόνο αρνητικό που θα μπορούσα να γράψω σχετικά, είναι η ηχομόνωση στο δωμάτιο και μία καλύτερη ποιότητα πόρτας δωματίου, κατά τα άλλα ήταν υπέροχο. Προσωπικά θα ήθελα να υπάρχει λίγο πόσιμο νερό στο ψυγείο.

2026-06-26 • via Nuitee
Šindelářová • solo_traveller • cz
10
Pros:

A very spacious apartment,perfect location, comfortable beds, and spotless cleanliness. The beautiful bathroom and the size of the terrace were an added bonus. Being able to leave our luggage there until the afternoon was another big plus. We’ll definitely be back!

Cons:

There's nothing to complain about.

2026-06-21 • via Nuitee
S
Shahin • solo_traveller • gr
10
Pros:

Everything amazing

2026-06-21 • via Nuitee
C
Carol • solo_traveller • gb
9
Lovely apartment with a perfect bar next door
Pros:

Very clean, good communication excellent area close to everthing

Cons:

Nothing

2026-06-19 • via Nuitee
K
KONSTANTINOS • solo_traveller • gr
10
2026-06-17 • via Nuitee
T
Thanh Van • couple • fr
10
Très bon qualité/prix
Pros:

L'emplacement est idéale pour visiter la Canée + plein de restaurants/ boulangeries/ cafés à proximité. La station de bus centrale est de 5min de marche. Quartier vivant la journée mais calme le soir, pas bruyant pour se reposer la nuit. Je recommande cet établissement.

Cons:

Il n'y a pas d'ascenseur, attention si vous avez des bagages lourds

2026-06-15 • via Nuitee
M
Max • couple • de
9
2026-06-13 • via Nuitee
O
Oussama • solo_traveller • dk
7
2026-06-08 • via Nuitee
K
Kamila • couple • pl
10
Pros:

Nowoczesny wystrój. Pokój był schludny, dobrze zaopatrzony. Kontakt z gospodarzem bardzo przyjazny! Mogłabym się tam zatrzymać po raz kolejny 🙂

2026-06-07 • via Nuitee
A
Alice • solo_traveller • ro
10
Pros:

It was a very good location. One minute away from the local bus station and 5 minutes away from the central bus station, 1 minute from the city centre and 15 from the beach. I felt really safe in the room and on the streets near the room. It felt like a safe area. The staff was really polite and friendly. I recommand this stay with a lot of trust.

2026-06-05 • via Nuitee
A
ANNA GEORGIA • solo_traveller • gr
10
2026-06-05 • via Nuitee
A
Angelika • solo_traveller • de
9
Pros:

Sehr schönes Zimmer, bequeme Matratze und tolles Bad mit Regendusche. Check in problemlos über QR Code. Gerne wieder

2026-06-03 • via Nuitee