TheJoy City Suites

Hotels
8.7 (236 reviews)
Koraka 7 , Chania Town , GR

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Clean and well-maintained rooms
Friendly staff
Cons:
Issues with room cleanliness
Access difficulties due to stairs

Categories

Cleanliness
7.78
Some reviews mentioned grime and mold in bathrooms.
Service
9.25
Guests appreciated the helpfulness of the team and smooth check-in process.
Location
9.29
Central location near Chania Old Town with good access to amenities.
Room Quality
8.24
Generally comfortable but some rooms appeared older than advertised.
Amenities
8.77
Excellent facilities mentioned in multiple reviews.
Value for Money
8.73
Great balance of price and quality, with some reviews highlighting exceptional deals.
Food and Beverage
8.28
Some guests questioned breakfast availability, but no complaints otherwise.
Overall Experience
9.25
Positive sentiments across the board, with many recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-15 18:46

Property Description

Luxurious Accommodations

Indulge in comfort at The Joy and the city, where every room is equipped with air-conditioning, a flat-screen TV, and complimentary slippers and toiletries. Enjoy the convenience of a coffee machine and kettle in your room for a relaxing stay.

Convenient Amenities

Stay connected with free WiFi throughout the property and make use of the ticket service available on-site. Whether you're here for business or leisure, we've got you covered with everything you need for a seamless stay.

Stunning City Views

Relax and unwind on the sun terrace while taking in breathtaking views of Chania Town. Experience the beauty of the city right at your doorstep during your stay at The Joy and the city.

Book now for an unforgettable experience at The Joy and the city in Chania Town, Crete.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 236 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
R
Roos Marelle • couple • nl
10
2026-09-18 • via Nuitee
S
Stéphane • couple • fr
8
2026-09-17 • via Nuitee
R
Rois • couple • cy
9
2026-09-14 • via Nuitee
G
GIORGOS ANTRI MICHAEL • couple • cy
5
2026-09-09 • via Nuitee
A
Albana • couple • gr
6
Pros:

Η τοποθεσία πολύ καλή , στο κέντρο της πόλης , η κυρία που έχει το κατάλυμα πολύ ευγενική και εξήηρετικη

Cons:

Η μούχλα στην ντουζιέρα

2026-09-09 • via Nuitee
T
Theodora • couple • se
10
Very nice room in a very good position ❤️
2026-09-07 • via Nuitee
K
Kylie • couple • au
7
Was just what we needed for one night. Could really have used extra pillows as one very flat pillow is useless
Pros:

Central to everything

Cons:

Needed extra pillows

2026-09-06 • via Nuitee
N
nikolay • solo_traveller • bg
10
2026-09-03 • via Nuitee
ΜΑΡΙΑ • family_with_children • gr
8
2026-09-02 • via Nuitee
S
SILVIA • extended_group • it
8
2026-08-26 • via Nuitee
R
rita • solo_traveller • us
8
Great Location.
Pros:

Property was in a great location, very clean.

Cons:

The main reason I chose this location is because it had Netflix streaming. But I couldn't use it because I had to log into my own account, so I wasn't able to use it. I ended up staying in another hotel for one of the nights as well. So I paid for two hotels for one night.

2026-08-23 • via Nuitee
J
Joanna • solo_traveller • pl
8
2026-08-23 • via Nuitee
M
María • couple • es
3
Insectos, suciedad y ausencia de anfitrión
Pros:

La ubicación

Cons:

La salubridad debido a la presencia de bichos (hormigas y arañas) en la habitación. La limpieza en general de la habitación dejaba mucho que desear al haber suciedad en el baño de otros huéspedes y las sábanas no estaban correctamente limpias. El acceso a las habitaciones no parecía de una suite sino de una residencia de estudiantes. Ausencia de respuestas del anfitrión.

2026-08-19 • via Nuitee
S
Saule • solo_traveller • lt
10
2026-08-14 • via Nuitee
Χειλά • solo_traveller • gr
7
2026-08-12 • via Nuitee
I
Iryna • solo_traveller • de
9
2026-08-09 • via Nuitee
G
Giovanna • couple • ch
10
2026-08-07 • via Nuitee
P
PAPAGEORGIOU • solo_traveller • gr
8
2026-07-21 • via Nuitee
G
George • solo_traveller • gr
9
2026-07-20 • via Nuitee
S
Soleil • couple • mt
10
2026-07-18 • via Nuitee