Hotel Fortuna

Hotels
7.3 (86 reviews)
Rakovačkih Rudara 12 , Banja Luka , ba

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Nice facilities
Good breakfast
Cons:
Cleanliness issues
Staff attitude
Room functionality problems

Categories

Cleanliness
6.03
Noted issues with room cleanliness and functionality.
Service
7.5
Some positive aspects mentioned about breakfast service; however, there were complaints about staff attitude.
Location
8.04
Multiple mentions of good location and quiet surroundings.
Room Quality
6.99
Interesting room but issues mentioned with conditions, such as cleanliness and equipment failure.
Amenities
8.02
Loved the size of the rooms, fitness center, and the indoor pool.
Value for Money
6.48
Given the mentioned issues, some frustration regarding overall value.
Food and Beverage
8.03
Breakfast was rated positively despite other service issues.
Overall Experience
7.3
Overall a mixed experience, with some significant complaints but several positive notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:27

Property Description

Luxurious Amenities

Hotel Fortuna offers a range of luxurious amenities including free use of the gym, sauna, indoor and outdoor swimming pools. Guests can also enjoy the wellness centre with a sauna, gym, solarium, and massage treatments.

Gourmet Dining Experience

Indulge in the culinary delights at the à-la-carte restaurant and wine bar. The hotel offers an exquisite dining experience for guests to savor during their stay.

Convenient Location and Services

Located in Petrićevac, just 3 km from Banja Luka, Hotel Fortuna provides elegant rooms with modern facilities. With a local bus stop nearby and Banja Luka Airport within easy reach, the hotel also offers free on-site parking for added convenience.

Book your stay at Hotel Fortuna for a luxurious and relaxing experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for € 20.45 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30.67 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 86 reviews
Cleanliness: 6.03
Service: 7.5
Location: 8.04
Room Quality: 6.99
Amenities: 8.02
Value for Money: 6.48
Food and Beverage: 8.03
Overall Experience: 7.3
P
Petra • family_with_children • si
4
2026-07-25 • via Nuitee
T
Tadej • solo_traveller • si
10
2026-07-25 • via Nuitee
L
Lars • extended_group • dk
9
2026-07-24 • via Nuitee
M
Mateja • family_with_children • si
8
Pros:

Zajtrk je samopostrežen samo v nedeljo, ostale dni "a la carte", z zelo malo količino zelenjave. Med tednom ni bilo na voljo kosmičev in mlečnih izdelkov. Osebje v restavraciji pa načeloma zelo prijazno. Hrana kljub manjši izbiri okusna. Na recepciji so zelo prijazni, vedno so nam poklicali taxi in tudi shranjevali naše ključe ob izhodu s hotela.

Cons:

Odzivnost čistilke.

2026-07-23 • via Nuitee
A
Almir • family_with_children • ba
5
2026-07-20 • via Nuitee
M
Mohamed • couple • rs
4
Will not come back again.
Pros:

The only thing I can mention is that the staff is kind and helpful.

Cons:

The price doesn't equal the value at all. The rooms are very old, and half of the facilities are not working. The room was not clean, and you need to ask. There was no garbage in the room except a small one for toilet paper. They told us they don’t offer it in rooms, but they brought it to us when we insisted on having it. The door was not closing, so we had to move to another room, which wasted 30 minutes of our time. We have to ask about everything not in the room. The air conditioning was leaking water, and they fixed it. The breakfast is very basic and not worth the price. The swimming pool was for the public with tickets, which made it crowded, and the food was closing early and expensive for the way it was served. I will never come to this place again, as it is not worth it at all and not worth the price.

2026-07-20 • via Nuitee
N
Nikola • couple • hr
9
2026-07-20 • via Nuitee
A
Aida • family_with_children • ba
8
Pros:

Great staff and pool.

2026-07-19 • via Nuitee
D
Dejan • solo_traveller • si
10
Pros:

Vse super

2026-07-17 • via Nuitee
S
S.B.83 • solo_traveller • ba
10
2026-07-10 • via Nuitee
M
Milka • couple • hr
8
2026-07-09 • via Nuitee
D
Diana • family_with_children • se
7
2026-07-08 • via Nuitee
J
Jacek • extended_group • pl
7
Pros:

Hotel lata świetności ma już za sobą. na jedną noc ok

Cons:

w ofercie jest basen na zewnątrz niestety po przyjeździe ogarnięciu się i rozpakowaniu kiedy chcieliśmy skorzystać z basenu pan powiedział że będzie sprzątał i wyprosił nas. Niestety do samej nocy nic na basenie się nie działo nikt nic nie robił

2026-07-06 • via Nuitee
P
Popović • solo_traveller • rs
10
2026-07-05 • via Nuitee
T
Tjaša • family_with_children • si
10
2026-07-02 • via Nuitee
K
Kristina • extended_group • si
3
2026-06-27 • via Nuitee
J
Juros • solo_traveller • hr
10
Pros:

Masža,ljubaznost,čistoća.

Cons:

To sto gosti nemaju rezervirane ležaljke na bazenu

2026-06-22 • via Nuitee
D
Dalibor • solo_traveller • si
9
2026-06-13 • via Nuitee
F
Florentina • couple • at
7
Pros:

Es gibt eine großen Parkplatz gratis

Cons:

Meiner Meinung nach sind 4 Sterne für dieses Hotel nicht gerechtfertigt. Man darf sich hier nichts erwarten. Wir haben ein Zimmer bekommen was wir nicht gebucht hatten, Frühstück war eher so naja. Das Personal war meiner Meinung nach nicht übermäßig freundlich sondern eher direkt (außer die Putzkräfte, die waren sehr freundlich). Das ganze Gebäude und die Zimmer sind meiner Meinung nach eher mittelmäßig als 4 Sterne. Also wenn man hier ein paar Tage kostengünstig unterkommen will ist es ganz okay, abernicht zu viel erwarten.

2026-06-12 • via Nuitee
S
Samera • couple • ba
10
Pros:

Zu empfehlen... Preis Leistung TOP

2026-06-11 • via Nuitee