The Shanti Plaza - Traveler's choice awarded 2025 - New Delhi Railway Station, Paharganj

Hotels
8.8 (856 reviews)
8651, Arakasha Road Pahar Ganj New Delhi , New Delhi , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and value for money
Cons:
Cleanliness issues
Tired-looking rooms

Categories

Cleanliness
7.26
Multiple reviews indicate significant cleanliness issues, which affected guest satisfaction.
Service
9.73
Staff received positive remarks for their helpfulness and support.
Location
9.27
Location was positively noted, being central and accessible.
Room Quality
8.22
Some rooms were noted as being tired or dirty; however, some guests had clean and comfortable rooms.
Amenities
9.25
Basic amenities were adequately provided and well-received.
Value for Money
9.71
Many guests found the hotel to be a great value for their stay.
Food and Beverage
8.26
Breakfast options lacked variety but were described as decent.
Overall Experience
8.73
Guests appreciated the value but had significant concerns with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:17

Property Description

Convenient Location in Paharganj District
Hotel Shanti Plaza-by Haveliya Hotels offers a comfortable stay in the vibrant Paharganj district of New Delhi. With key attractions like Jantar Mantar and Red Fort just a short distance away, guests can easily explore the cultural wonders of the city.

Modern Amenities and Comfortable Rooms
Each room at Hotel Shanti Plaza-by Haveliya Hotels is equipped with essential amenities including a flat-screen TV, private bathroom, and fridge. The cozy accommodations ensure a relaxing stay for every guest.

Personalized Service and Local Guidance
The hotel's reception is always ready to assist guests with personalized recommendations and local guidance, ensuring a memorable and hassle-free stay in New Delhi.

Experience the best of New Delhi at Hotel Shanti Plaza-by Haveliya Hotels - book your stay now for an unforgettable journey!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.8
Based on 856 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.71
Food and Beverage: 8.26
Overall Experience: 8.73
R
ROSHAN • solo_traveller • in
1
We welcomed with a rude behavior of receptionist, after checking in to the room it was dirty
Pros:

Nothing

Cons:

Rude receptionist and utter dirty room and linens

2026-07-23 • via Nuitee
D
Dheeraj Prajapat • solo_traveller • in
10
Pros:

Everything

2026-07-20 • via Nuitee
A
Ashish • solo_traveller • in
8
Pros:

Location

2026-07-17 • via Nuitee
H
Hari • solo_traveller • in
9
Pros:

Good location

2026-07-16 • via Nuitee
S
SHARMA • solo_traveller • in
10
Pros:

Stay was excellent thanks manager sharukh

2026-07-12 • via Nuitee
J
JAISWAL • solo_traveller • in
1
2026-07-08 • via Nuitee
C
Christina • couple • gr
7
Would recommend to stay
Pros:

The service & staff were great

Cons:

The surrounding area is busy and hectic

2026-07-07 • via Nuitee
T
Tim • extended_group • de
3
2026-07-05 • via Nuitee
D
DEEPAK KR • solo_traveller • in
10
Pros:

Everythink is good stay was excellent spcl thank you manager sharukh see you again

2026-07-05 • via Nuitee
A
Alvarez • solo_traveller • es
7
Pros:

Price ans staff

Cons:

Location and sheets not clean

2026-07-04 • via Nuitee
R
Rohit • solo_traveller • in
1
Don't stay here
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee
R
Rohit • solo_traveller • in
1
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee
R
Rohit • solo_traveller • in
1
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee
R
Rohit • solo_traveller • in
1
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee
R
Rohit • solo_traveller • in
10
Pros:

Everything is amazing stay was good Manager sharukh was very helpful thanks to team Shanti Palaza

2026-06-20 • via Nuitee
G
Gaurang • solo_traveller • in
10
Pros:

Sharukh at the front desk (reception) was exceptional. He managed my stay proactively and made sure I was as comfortable as possible.

2026-06-19 • via Nuitee
S
Singh • solo_traveller • in
5
2026-06-11 • via Nuitee
P
perlaza • solo_traveller • co
7
Pros:

Los chicos fueron amables y atentos a nuestras necesidades

Cons:

,a ubicación no es muy buena. El barrio es muy descuidado con mucha basura en las calles, no es una experiencia agradables el entorno. La infraestructura del hotel está descuidada.

2026-06-11 • via Nuitee
A
Aifa • extended_group • in
6
2026-06-05 • via Nuitee
A
Abhinav • family_with_children • in
9
Nice stay.
Pros:

Very nice staff at the reception displayed excellent hopitality and were always eager to help. Keep up the good work!!! The hotel is situation at a very convinient location. ( Right next to the railway station).

2026-05-28 • via Nuitee