The Shanti Plaza - Traveler's choice awarded 2025 - New Delhi Railway Station, Paharganj

Hotels
8.8 (856 reviews)
8651, Arakasha Road Pahar Ganj New Delhi , New Delhi , IN

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location and value for money
Cons:
Cleanliness issues
Tired-looking rooms

Categories

Cleanliness
7.26
Multiple reviews indicate significant cleanliness issues, which affected guest satisfaction.
Service
9.73
Staff received positive remarks for their helpfulness and support.
Location
9.27
Location was positively noted, being central and accessible.
Room Quality
8.22
Some rooms were noted as being tired or dirty; however, some guests had clean and comfortable rooms.
Amenities
9.25
Basic amenities were adequately provided and well-received.
Value for Money
9.71
Many guests found the hotel to be a great value for their stay.
Food and Beverage
8.26
Breakfast options lacked variety but were described as decent.
Overall Experience
8.73
Guests appreciated the value but had significant concerns with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:17

Property Description

Convenient Location in Paharganj District
Hotel Shanti Plaza-by Haveliya Hotels offers a comfortable stay in the vibrant Paharganj district of New Delhi. With key attractions like Jantar Mantar and Red Fort just a short distance away, guests can easily explore the cultural wonders of the city.

Modern Amenities and Comfortable Rooms
Each room at Hotel Shanti Plaza-by Haveliya Hotels is equipped with essential amenities including a flat-screen TV, private bathroom, and fridge. The cozy accommodations ensure a relaxing stay for every guest.

Personalized Service and Local Guidance
The hotel's reception is always ready to assist guests with personalized recommendations and local guidance, ensuring a memorable and hassle-free stay in New Delhi.

Experience the best of New Delhi at Hotel Shanti Plaza-by Haveliya Hotels - book your stay now for an unforgettable journey!

Important information:

Please note that at check-in, all guests must present a valid proof of identification and of on-going travel.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8.8
Based on 856 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 8.22
Amenities: 9.25
Value for Money: 9.71
Food and Beverage: 8.26
Overall Experience: 8.73
D
Dwivedi • extended_group • in
10
Good Property for stay
Pros:

Food, Comfortability and services

2026-09-04 • via Nuitee
M
Manuwan • couple • lk
7
2026-09-02 • via Nuitee
L
Lee • couple • gb
1
Do not stay at this hotel, the pictures on here are not a reflection of the hotel in any way!
Pros:

Some of the staff were friendly and helpful.

Cons:

Our first room was filthy, the toilet didn’t flush and the bed sheets were disgusting. We were moved to another room where we had to ask for clean sheets - they had dirty marks all over them! There was no hot water. The towels were stained and smelled disgusting. The view from our window was a disgusting back alley. We thought we’d check out the roof terrace - basically a storage area with some broken chairs! This hotel is not as advertised! Do not fall for the lies and the fake pictures!

2026-08-31 • via Nuitee
M
Mikael • extended_group • it
3
2026-08-27 • via Nuitee
M
mayur • solo_traveller • in
5
2026-08-25 • via Nuitee
A
Ayushman • solo_traveller • in
10
2026-08-25 • via Nuitee
R
rajenradas • solo_traveller • fr
1
trés mauvais souvenirs de cette hotel pourri
Pros:

pendant mon sejour ils n'ont jamais changer les draps du lit.Il y un cafetière pourri et deguellace avec plein de calcaire a l'interieur.Le frigo est très sale' zero hygiene et pire le mec au comptoire ne cesse de parler avec son agent de securité a haute voix et ca résonnait jusqu"a ma chambre.Aucun respect envers le clients.Ils mont fait payer le taxe alors que cétait inclus dans le montant a payer.Bref je ne conseillerai personne d'aller dans cet hotel minable.

Cons:

zéro hygiène;bavardage toute la nuit et arnaque envers les clients.

2026-08-24 • via Nuitee
K
kumar • couple • in
1
Pros:

Hotel Shanti Plaza is a fraudulent hotel. People are committing fraud here. Please do not book here because they are fraudulent, as we have already been scammed!

2026-08-19 • via Nuitee
R
ROSHAN • solo_traveller • in
1
We welcomed with a rude behavior of receptionist, after checking in to the room it was dirty
Pros:

Nothing

Cons:

Rude receptionist and utter dirty room and linens

2026-07-23 • via Nuitee
D
Dheeraj Prajapat • solo_traveller • in
10
Pros:

Everything

2026-07-20 • via Nuitee
A
Ashish • solo_traveller • in
8
Pros:

Location

2026-07-17 • via Nuitee
H
Hari • solo_traveller • in
9
Pros:

Good location

2026-07-16 • via Nuitee
S
SHARMA • solo_traveller • in
10
Pros:

Stay was excellent thanks manager sharukh

2026-07-12 • via Nuitee
J
JAISWAL • solo_traveller • in
1
2026-07-08 • via Nuitee
C
Christina • couple • gr
7
Would recommend to stay
Pros:

The service & staff were great

Cons:

The surrounding area is busy and hectic

2026-07-07 • via Nuitee
T
Tim • extended_group • de
3
2026-07-05 • via Nuitee
D
DEEPAK KR • solo_traveller • in
10
Pros:

Everythink is good stay was excellent spcl thank you manager sharukh see you again

2026-07-05 • via Nuitee
A
Alvarez • solo_traveller • es
7
Pros:

Price ans staff

Cons:

Location and sheets not clean

2026-07-04 • via Nuitee
R
Rohit • solo_traveller • in
1
Don't stay here
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee
R
Rohit • solo_traveller • in
1
Pros:

Nothing

Cons:

The manager (neeraj) was rude and made us check out early after extending our stay for 5 consecutive days.

2026-06-24 • via Nuitee