Hotel Castro

Hotels
8 (920 reviews)
Sinaloa 32, colonia Roma norte , Mexico City , MX
+52 55 5207 0726

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Room service
Private parking

Review Highlights

Pros:
Excellent location
Good cleaning service
Cons:
Noise disturbances
Inconsistent service quality

Categories

Cleanliness
6.96
Several reviews noted issues with cleanliness, particularly regarding the upkeep of rooms.
Service
8.43
Service was generally acceptable, though some reviews mentioned occasional lack of helpfulness.
Location
8.97
The location was frequently praised for its convenience and proximity to transit.
Room Quality
7.42
Room quality had mixed reviews; some found rooms small and noisy, while others appreciated the spaciousness.
Amenities
7.95
Amenities like daily cleaning and free water were appreciated, though some expected more.
Value for Money
8.41
Overall good value, with many guests satisfied with their stay relative to the price.
Food and Beverage
7.96
Food and beverage were not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
7.93
Overall experience was positive, with a mix of good and bad points highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 10:03

Property Description

Convenient Location
Hotel Castro is ideally located in the Reforma district, just steps away from iconic landmarks such as The Angel of Independence and the United States Embassy. With easy access to Chapultepec Castle and various museums, guests can immerse themselves in the rich culture of Mexico City.

Comfortable Accommodation
Each room at Hotel Castro is designed for comfort and relaxation, featuring a flat-screen TV and a private bathroom with complimentary toiletries. The 24-hour front desk and room service ensure that guests have everything they need for a pleasant stay.

Modern Amenities
Guests can stay connected with free WiFi throughout the property, making it easy to share their travel experiences. Whether visiting the National Museum of Anthropology or the Museum of Fine Arts, Hotel Castro provides a convenient and welcoming retreat for travelers.

Experience the best of Mexico City at Hotel Castro. Book your stay now for an unforgettable journey.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

8
Based on 920 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
A
Ann • solo_traveller • mx
8
2026-09-18 • via Nuitee
T
Tobias • solo_traveller • de
10
2026-09-18 • via Nuitee
R
Ramirez Garcia • solo_traveller • mx
10
2026-09-17 • via Nuitee
C
Capellini • solo_traveller • ar
7
Pros:

Buena relación precio calidad, la ubicación excelente

2026-09-17 • via Nuitee
H
Haniel • solo_traveller • ca
10
Pros:

Very cleab room, walkable to cafes and restaurant. 7mins walk to royal reforma fornour tolatongo tour pick up

2026-09-10 • via Nuitee
R
rogelio antonio • solo_traveller • mx
9
Bueno
Pros:

Ubicación

Cons:

Que tengan servicio de impresiones

2026-09-06 • via Nuitee
J
Jessica • solo_traveller • mx
10
Pros:

El estacionamiento es muy amplio, la ubicación, costo

Cons:

Mucho ruido de otras habitaciones cuesta descansar

2026-09-05 • via Nuitee
E
Eduard • solo_traveller • mx
8
Pros:

La ubicacion

2026-09-04 • via Nuitee
D
Díaz Parra • solo_traveller • mx
9
2026-09-02 • via Nuitee
G
Guardo • couple • co
10
2026-08-31 • via Nuitee
P
Pablo • solo_traveller • es
6
Pros:

.

Cons:

.

2026-08-30 • via Nuitee
C
Cristina • solo_traveller • mx
4
Es un motel, NO es un hotel.
Pros:

Good price for the location

Cons:

Es un motel, NO es un hotel.

2026-08-30 • via Nuitee
J
Jose Luis • solo_traveller • mx
8
2026-08-24 • via Nuitee
O
Oscar • couple • cr
6
Good location but noise
Pros:

The location it’s very good

Cons:

The traffic jam it’s very nosy so if you want to sleep well, you may have some issues

2026-08-22 • via Nuitee
C
Corona Gonzalez • solo_traveller • mx
8
Pros:

La ubicación, limpieza y precio

Cons:

La señorita de recepción, nada amable

2026-08-20 • via Nuitee
İsmail Faruk • solo_traveller • tr
1
2026-08-16 • via Nuitee
D
Don • solo_traveller • de
7
Pros:

Eigenes Bad und großes Zimmer für nen Guten Preis und sehr guter Lage.

Cons:

Sehr hellhörig. Man hört alles im Gang und viele Gäste umherum hatten einfach sehr laut Sex. Scheinbar ein Hotel das auch Stundenweise gebucht wird. Im Zimmer hingen mehrere Rechtshinweise bezüglich Femizide und Menschenhandel. Was erstmal kurz abschreckt und man sich fragt was in dem Hotel eigentlich abgeht.
Aber an sich ging es für 2 Nächte gut klar. Ich habe mich nicht unsicher gefühlt. Personal sprach kein Englisch. Was für bei einfachen Routinen wie Check-in, Check-out erstmal kein Problem ist.

2026-08-10 • via Nuitee
M
Míriam Itzel • solo_traveller • mx
8
Muy buena elección
Pros:

La ubicación y que hay muchos negocios cerca. Hay vida hasta muy tarde y eso esta genial.

Cons:

Pedí hacer check in poco antes y me dieron una negativa solamente sin ofrecer alguna solución. En otros te ofrecen guardar tu equipaje en lo que se da la hora.
El personal de recepción es un poco hostil y la cama está muy dura.

2026-08-09 • via Nuitee
N
Nicole • couple • au
5
2026-08-09 • via Nuitee
M
Maury Javier • couple • co
9
Muy buena ubicación. Habitaciones amplias y limpias.
Pros:

La habitación amplia, limpia y con los servicios necesarios para la estadía. La ubicación muy buena cerca a sitios de interés del sector.

Cons:

El aislamiento de la recepción (parece la recepción de una cárcel) no permite una relación cálida con el personal que atiende. Una de las noches de la estadía hubo ruido por parte de usuarios del hotel (parece que el tipo de construcción no ofrece cabal aislamiento).

2026-08-07 • via Nuitee