No. 1 Charlotte Street

Hotels
9 (1285 reviews)
1 Charlotte Street Port Ellen , Port Ellen , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Garden
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Comfortable rooms
Delicious food
Cons:
Issues with hot water
No lift available

Categories

Cleanliness
9.08
Clean and stylish; very clean and cozy.
Service
9.55
The staff were exceptionally friendly; staff was absolutely phenomenal!
Location
9.09
Beautiful location, great views, and a perfect location for visiting local attractions.
Room Quality
9.04
Spacious and clean rooms, very cozy double bedroom with a bathtub.
Amenities
8.57
Fully equipped lounge and cozy common area.
Value for Money
8.53
Good quality for the price, some find it expensive.
Food and Beverage
9.08
Delicious breakfast that was freshly made and served.
Overall Experience
9.05
An overall fantastic experience with no significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:09

Property Description

Luxurious Accommodations
Indulge in comfort and style at No. 1 Charlotte Street. Each room is equipped with modern amenities, including a coffee machine, flat-screen TV, and a private bathroom for your relaxation.

Convenient Location
Located just a stone's throw away from popular distilleries like Laphroaig and Lagavulin, our hotel is the perfect base for whisky enthusiasts. Explore the rich whisky heritage of Port Ellen with ease.

Charming Surroundings
Unwind in our garden, mingle in the shared lounge, or enjoy a drink at the bar - there's something for everyone. With free WiFi throughout the property, stay connected while experiencing the warm hospitality of No. 1 Charlotte Street.

Experience luxury, convenience, and charm at No. 1 Charlotte Street. Book your stay now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 1285 reviews
Cleanliness: 9.08
Service: 9.55
Location: 9.09
Room Quality: 9.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.05
C
Chris • family_with_children • de
7
Nettes Personal, für 2/3 Tage durchaus okay, bitte dann lieber die größeren Zimmer buchen.
Pros:

Tja... was soll ich sagen.. wir waren jetzt zum vierten Mal auf Islay, dreimal davon im Port Ellen Hotel, dort waren wir immer sehr zufrieden.... Leider ist es ja jetzt das Ardbeg Haus, somit preislich und auch von der Ausstattung her nicht mehr leistbar/angenehm. Wir hatten das No1 gebucht, da wir gerne als Ausgangspunkt in PE sind.. leider sind die Zimmer sehr sehr klein.... ja, wir wissen, das es in alten Häusern halt normal ist, leider waren wir halt 3x im PE Hotel sind somit wohl etwas verwöhnt. Das Personal ist äußert nett und macht das mit den kleinen Zimmern wett, hilft aber nichts, wir werden hier nicht nochmal Halt machen. Ich muss aber fairer Weise sagen, dass man auch "größere" Zimmer hätte buchen können, war aber leider hier nicht so ersichtlich, dann wäre es wohl etwas besser gelaufen.

Cons:

Leider die Zimmer zu klein.

2026-09-19 • via Nuitee
C
Craig • solo_traveller • au
10
Sensational location on Islay
Pros:

Fabulous staff and location. This is definately on my return list. Easy to get to, central to local distilleries, and an easy drive to others.

2026-09-18 • via Nuitee
M
Meg • couple • au
10
2026-09-18 • via Nuitee
B
Beatrice • solo_traveller • ch
9
Pros:

Schöner Aufenthalsraum.Möglichkeit zum Take Away mitbringen und dort zu Essen.Geschirr vorhanden.Ganzes Haus gut eingerichtet.Im Nebengebäude hat es ein gemütliches Pub.

2026-09-18 • via Nuitee
J
Jun Ken • solo_traveller • sg
9
Pros:

Breakfast served was good and came with a hot food menu in the attached cafe.

There was also a connecting pub beside the hotel

2026-09-17 • via Nuitee
P
Patrick • couple • us
9
2026-09-17 • via Nuitee
A
allan • solo_traveller • gb
7
Pros:

Clean and tidy hotel, nice pleasant staff

2026-09-11 • via Nuitee
J
Jane • couple • gb
10
2026-09-11 • via Nuitee
K
Keith • couple • gb
4
Way too overpriced
Pros:

The staff were all friendly, chatty and helpful. We had a situation where our bus didn’t turn up and they were a great help getting us a taxi

Cons:

I have to judge this property at the price we paid - £250 a night (so a total of £1000), for that amount I was expecting something pretty good not a mediocre b n b. The decor is tired, an early 90’s vibe at best. Our king bed was too small single beds pushed together that were slightly different heights. The bed head was stained with previous guests emissions and spills. One of the lampshades in the room was missing, the stark neon light above the bathroom mirror didn’t work. The view from the window was the back of a pub that seemed to be a collection point for rubbish and other stuff. The room was too small for two adults. The breakfast could have been better, there seemed to be different chef on over the time we stayed, sometimes cooked well sometimes not

2026-09-11 • via Nuitee
K
KOICHI • solo_traveller • jp
10
2026-09-10 • via Nuitee
E
Erin • family_with_children • us
8
Due to the choices in town, it was an ok place to stay. Staff were super kind.
Pros:

Rooms were decent for the price, but my toilet continually did not work correctly. Breakfast was fabulous, attached pub was always too full with locals to get it because it is very small.

Cons:

Toilet problems and the fact that our rooms were not near each other as requested.

2026-09-10 • via Nuitee
A
Alexander Kreutzmann • solo_traveller • de
10
Pros:

Wir kommen immer wieder. Das sagt eigentlich alles!

2026-09-09 • via Nuitee
A
Anna • family_with_children • il
10
2026-09-08 • via Nuitee
E
Eric • couple • us
8
Pros:

Location is great. Right on the water and easily walkable to all of the town's restaurants and bars. Beer garden is a great spot.

Cons:

Bed could have been more comfortable, but it did the job.

2026-09-08 • via Nuitee
S
Suzy • extended_group • us
9
Pros:

The hotel is very nice and the staff is extremely friendly and helpful. There are plenty of good restaurants and bars within walking distance. A bonus was the delicious breakfast and the outside “beer garden” across the street. We rented e-bikes close by and rode the bike/walking path to several distilleries. The only complaint the group had was that the bed mattresses were fairly hard.

2026-09-04 • via Nuitee
S
Suzy • extended_group • us
10
Scotch tasting trip
Pros:

The hotel is very nice and the staff is extremely friendly and helpful. There are plenty of good restaurants and bars within walking distance. A bonus was the delicious breakfast and the outside “beer garden” across the street. We rented e-bikes close by and rode the bike/walking path to several distilleries. The only complaint the group had was that the bed mattresses were fairly hard.

2026-09-04 • via Nuitee
C
Carina • extended_group • se
10
Pros:

Väldigt bra frukost, trevlig, hjälpsam personal och bra läge

2026-09-03 • via Nuitee
V
Vanessa • family_with_children • be
10
Pros:

Best hotel ever. Amazing location, the garden has an amazing vue on the beach. All the amenities are great. The room is big and really confortable. The staff is so kind and the breakfast amazing. Would always recommend. 5 stars!!

2026-09-02 • via Nuitee
C
Carol • couple • us
9
Great place to stay in Port Ellen
Pros:

This hotel was a great choice to stay while in Port Ellen. Has a lovely view of the water and a nice place to sit outside on tables and just enjoy and relax. Coco, at front desk, was terrific as we did not have a dinner reservation and she worked some magic to get us one upon our arrival. The room amenities were nice and room had information notebook for area in room which was useful. The breakfast buffet was plentiful and option to have hot food was also included. Would stay here again!

Cons:

The windows in our room didn't open fully.

2026-09-01 • via Nuitee
F
Firooz • couple • us
10
Pros:

Nestled right in the heart of Port Ellen, No. 1 Charlotte Street offers the quintessential Islay experience, perfectly blending historic charm with an inviting, home-away-from-home atmosphere. Housed in a striking 19th-century Victorian building overlooking the gorgeous sweep of Kilnaughton Bay, this boutique bed and breakfast captures the true spirit of the Inner Hebrides.

The rooms here are exceptionally comfortable, cozy, and classic. Retaining wonderful traditional character while offering modern creature comforts, they provide a deeply restful sanctuary after a day spent exploring the coast. Waking up to the peaceful views across the water sets a wonderfully serene tone for the morning.

Mornings begin properly with a high-quality, hearty breakfast that fuels you up for the day ahead, featuring top-tier ingredients served with genuine, friendly hospitality. Downstairs, the property maintains that authentic local feel, featuring a cozy public bar and whisky lounge where you can chat with locals and fellow travelers over a dram.

The location couldn't be better. Situated right by the bay, it sits at the foot of the famous scenic pathway leading directly to the south shore heavyweight, Laphroaig, Lagavulin, and Ardbeg distilleries, making it an absolute dream for whisky enthusiasts. Beyond the distilleries, you are just a short stroll from Port Ellen’s local amenities, the ferry terminal, and conveniently positioned for easy access to Islay Airport.

Whether you are walking the malt paths or touring the island, No. 1 Charlotte Street provides an authentic, cozy, and perfectly situated base that makes leaving for home the hardest part of the trip.

Cons:

Loved absolutely everything.

2026-08-30 • via Nuitee