Facilities

Free breakfast
Full-service spa
Proposal/romance packages available
Free bicycles on site
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Designated smoking area
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Great amenities
Excellent location
Cons:
Limited elevator access for handicapped

Categories

Cleanliness
9.68
Rooms were noted as very clean and large, receiving high praise.
Service
10
Staff are extremely friendly, helpful, and provide excellent service throughout.
Location
9.68
Conveniently located for access to Angkor Wat and offers free tuktuk rides.
Room Quality
9.68
Rooms are spacious, well-maintained, and comfortable.
Amenities
9.68
Includes massage services, pool, and laundry, enhancing value.
Value for Money
10
Excellent value with included services and overall quality.
Food and Beverage
9.68
Breakfast received high praise, offering a wide variety.
Overall Experience
10
Overall a fantastic stay with numerous positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 21:26

Property Description

Luxurious Spa Experience
Indulge in massages, body treatments, and facials at our exquisite spa.

Gourmet Dining and Bar
Delight in delicious meals at the restaurant and snacks at the cafe. Unwind with a drink at the chic bar/lounge.

Elegant Rooms with Premium Amenities
Relax in uniquely decorated guestrooms with free minibar items and Smart TVs. Enjoy the comfort of a Select Comfort bed with Frette Italian sheets.

Pamper yourself at Shintana Saya La Maison.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

9.8
Based on 1677 reviews
Cleanliness: 9.68
Service: 10
Location: 9.68
Room Quality: 9.68
Amenities: 9.68
Value for Money: 10
Food and Beverage: 9.68
Overall Experience: 10
H
HIROAKI • couple • jp
10
神
Pros:

空港からホテルへの迎えは無料です。
アンコールワットのプライベートチャーターをしてくれます。(トゥクトゥクもしくは車)
市内までのトゥクトゥクも手配してくれます。
価格は物価が安いのもありそこまで高くありません。
すべてを揃えてくれます。
とにかく全てが揃っています。

Cons:

ないです。

2026-07-23 • via Nuitee
C
Craig • couple • ae
10
A fantastic stay with exceptional added extras.
Pros:

The package offered was incredible. The inclusion of a daily massage, hotel transfers, TukTuk into town and free laundry made this a fantastic stay - would certainly recommend the hotel to anyone travelling to Siem Reap. The staff were very attentive and always happy to help.

2026-07-19 • via Nuitee
H
hanita • extended_group • au
10
Beautiful Cambodian hospitality
Pros:

Loved the size of the hotel, the hospitality the staff brought and size of rooms too. Interconnecting rooms were great bonus . Free laundry as party of our stay

Cons:

No gym on site , bit out of the city but perfect t for temples

2026-07-17 • via Nuitee
H
Hallstein • family_with_children • no
9
2026-07-16 • via Nuitee
S
Srinivasa Raju • couple • sg
10
2026-07-13 • via Nuitee
M
Maripaz • solo_traveller • es
9
Hotel estupendo para ver Ankor Wat.
Pros:

Todo

Cons:

NADA

2026-07-07 • via Nuitee
H
HAOLIN • couple • gb
10
2026-07-06 • via Nuitee
K
Kerstin • family_with_children • de
9
2026-07-04 • via Nuitee
S
Soma • couple • kh
8
2026-06-30 • via Nuitee
L
Laura • solo_traveller • it
10
Pros:

Staying at this hotel was a dream. We left with a heavy heart. I highly recommend it to everyone! Our room was wonderful, the property is beautiful, and the wonderful staff is always ready to welcome you with a beautiful smile and able to meet your every need. Thank you from the bottom of my heart, you were all amazing!

2026-06-30 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-06-29 • via Nuitee
S
Somsophea • couple • kh
10
Amazing Stay With Shintana Saya La Maison
Pros:

We really enjoyed the stay with the package that the hotel offer. The room was so clean and the atmosphere surrounding by nature without mosquitoes effects. The hotel also offer the early check in so it’s very convenient for us when we arrive early. For The breakfast we really love it. The taste was good and clean. For the massage session we really enjoyed. The therapist really professional and very private for us. We would come back here again for the next trip in siem reap.

Cons:

N/A

2026-06-25 • via Nuitee
E
Emma • couple • th
10
BEYOND EXPECTATIONS - Go there eyes closed and let them take care of you.
Pros:

EVERYTHING WAS BEYOND EXPECTATIONS.

First the staff, I would like to personally thank every single staff that cared for us so exceptionally, as a hospitality agent myself, this was THE BEST I've experienced. From the included transfer from the airport, the preparation of the room for our honeymoon, the free fruits at night, the free drinks during your break at the pool, the breakfast, the simple "Hi how are your stay", the owner personally coming by to check if everything is okay, they left us feeling so special and cared for, it was truly magical.

Then the stay itself. A little heaven with flourishing vegetation, very spacious and beautiful rooms, very intimate. From the softness of the sheets to the smell of the bathroom products provided, it was very hard to leave !!

Now restaurant ! The food was super delicious with a lot of different choices to go for, not just a rich breakfast, but lunch and diner with a cozy romantic atmosphere and delicious meals, you've gotta try !

AND THE SPA. OMG. We paid extra for a package to include a daily 90min massage in their spa. THAT was incredible, I was struggling so hard not to fall asleep, feeling high on life getting out the spa. They were so attentive and adapted perfectly to each of our sensitivity, me liking it very soft and my partner pretty strong. We even HAD TO get one right before leaving, couldn't miss any of them !!

And finally location. You are perfectly located 10min away from the temples, 10min away from the city center with a FREE private tuktuk to the city whenever you wish. Then by a short 10min walk, the botanical garden, little cozy cafes and restaurant, the War Museum and others !

In short, I will definitely be back and recommend this place more and more, go there eyes closed if you wish to spend your holiday in a place you won't want to leave !

2026-06-24 • via Nuitee
G
Gareth • solo_traveller • gb
10
Pros:

We had an outstanding stay from start to finish, with every detail thoughtfully taken care of.
From the moment we arrived, the airport pickup was seamless. We were greeted by a wonderful driver and welcomed with fresh coconut water prepared and served before we even left for the hotel—such a perfect introduction.

On arrival, the staff were incredibly friendly, attentive, and welcoming throughout our stay, always making us feel comfortable and well looked after.

Our room was spacious and comfortable, with excellent toiletries and a lovely bath on the balcony, which was a real highlight and added a unique touch of relaxation.

The hotel package also included a 60-minute spa treatment every day, which was absolutely incredible and one of the standout features of our stay.

Breakfast each morning was delicious, and the laundry service was fast, convenient, and reliable. The hotel itself never felt overcrowded, which made everything feel calm and relaxing.

One of the highlights was the pool area, where we were able to fully relax and enjoy our beers while swimming and unwinding in the sun—an absolute bonus that made the experience even more enjoyable.

The Tuk Tuk service into town and the surrounding areas was excellent. Our driver was always punctual, often waiting while we explored shops or attractions, and then happily taking us on to our next stop. Getting back to the hotel was just as easy, with affordable and reliable transport always available.

The location is also perfect for visiting Angkor Wat. Being slightly closer than many other hotels meant we were picked up last and dropped off first on group tours, which made a noticeable difference in comfort and convenience.

Overall, it was an exceptional experience that we would highly recommend. We will most certainly be coming back.

2026-06-24 • via Nuitee
J
Johanna • solo_traveller • fi
9
Siisti hotelli ja loistava palvelu
Pros:

Loistava sänky, span henkilökunta erittäin osaavia ja huone siisti. Koko henkilökunta super ystävällistä ja palvelualtista. Huoneessa oli hotellin puolelta hedelmälautanen ja juomia jääkaapissa. Siisti uima-allas ja mukavat aurinkotuolit.

Cons:

Aamiainen tulikin buffan sijaan annoksina, jolloin tuli ruokahävikkiä. Illallisella ruokien maku ei ollut ihan paras mahdollinen Sijainti huono ja lähellä ei ole muita ravintoloita. Erittäin kalliit hieronnat erikseen ostettuna (puolet kalliimmat kuin muualla).

2026-06-18 • via Nuitee
P
Pascal • couple • de
10
2026-06-14 • via Nuitee
M
Michael • extended_group • gb
10
Great accommodation, great staff, just a 10 minute tuk-tuk to the centre so very chilled out locatio
Pros:

The stafff are so happy to assist with any questions/ requests. The gardens around the pool area give a real tropical feel, with all kinds of wildlife appearing from time to time. Great place to relax and listen to the birds singing. Will definitely be returning.

Cons:

I didn’t like having nothing to complain about!😂

2026-06-11 • via Nuitee
O
Olga • couple • pt
9
Gostei muito.
Pros:

A localização, limpeza e simpatia dos funcionários.

Cons:

Um pouco antigo.

2026-06-08 • via Nuitee
M
Maik • couple • de
10
2026-06-06 • via Nuitee
K
KAZUHIKO • couple • jp
10
2026-06-05 • via Nuitee