The Hawes Inn by Innkeeper's Collection

Stairs! Can’t avoid them though in older buildings.

Be aware that you are right under the railway bridge and trains run - loudly until late and early in the morning.
Breakfast stated as served form 7am . No one there , doors locked. Some on grumpily opened a few mins after and said manager would be there soon. Waited a bit 15-20mins but left. No easy cycle storage had to take it up stairs trough narrow doors .

Se oye bastante el tren

Absolutely NO wifi the whole time we were there. Staff just said they have wifi that comes and goes. They don’t know why.
Our room was overlooking the bay which was lovely however the street noise was extremely loud and went late into the night. Motorcycles, cars and jetskis were racing up the road/water until late.
Floors were really sloping which could make it unsafe.

Beds were extremely firm, so a memory foam top would have gone a long way in helping with comfort. Would prefer a second bed instead of sofa sleeper seeing there was so much space to fit it. Road is slightly noisy with a biker bar nearby. A bit far to get luggage from back parking lot around to the entrance.

We could have done with help getting our luggage up the stairs

Dark room which could benefit with redecoration. Uncomfortable bed and lumpy pillows. Bathroom could also do with upgrading.

Hotellet ligger direkt under tågbron vilket medförde att när tåget passerade så hördes det in i rummet. Dock var det ingen speciell tågtrafik på natten.
Vi kunde kanske kunnat få en frukost påse med oss eftersom vi åkte innan frukostbuffén hade öppnat.

Our booking was cancelled midway through a seven hour drive to the Hawes Inn. Their email implied I had cancelled the booking, when in fact "they had". When I later checked on Bookings.com a room was still available.
We then had to book another hotel at short notice at a considerable higher cost to ourselves. Booking.com said they will cover the extra expense but only with a credit and not a cash refund. Definitely won't use the Hawes Inn and considering our position with Bookings.com

La localisation : en dessous d'un chemin de fer bruyant et avec des passages fréquents.
L'accueil était poli sans plus et nous n'avons reçu aucune proposition d'aide pour le transport de nos bagages alors que nous devions les monter à l'étage, que nous étions chargés, que nous sommes âgés de 78 ans…
Repas très moyen et petit déjeuner continental peu fourni

Large groups coming in off the cruise ship meant that staff were stretched. Delays in checking in as only 1 member of staff to serve drinks to people travelling on the cruise ship and also cover checking in.

Just that we weren't starting longer!

Bis 22:00 Uhr war es unter der Eisenbahnbrücke halt recht laut

Complained about the smelly drain in the bathroom, was told they had no other rooms to offer but there was still rooms available to book online…

Breakfast poor Bacon was brick hard ,Could not eat it 🙁