The Hawes Inn by Innkeeper's Collection

Hotels
8.3 (2467 reviews)
The Hawes Inn, 7 Newhalls Road , Queensferry , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Family rooms
Garden
Bar
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Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Bathroom issues
Food quality uneven
Short-staffed during peak times

Categories

Cleanliness
8.19
Clean but some reviews indicated issues with room conditions.
Service
8.66
Service was friendly, though there were reports of being short-staffed.
Location
9.2
Consistently praised for its excellent location.
Room Quality
7.65
Rooms had issues mentioned, such as lighting and bathroom design.
Amenities
8.18
Standard amenities, with a need for better Wi-Fi and TV signal.
Value for Money
8.14
Generally viewed as good value, though some food quality concerns.
Food and Beverage
7.69
Food received mixed feedback; some enjoyed it while others found it underwhelming.
Overall Experience
8.66
Overall pleasant stay with the potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:15

Property Description

Scenic Views and Cozy Accommodation
Overlooking the iconic Firth of Forth railway bridge, The Hawes Inn offers a picturesque stay just a short drive from Edinburgh's city centre. Many rooms provide stunning views of the river and Forth Road Bridge, along with modern amenities like flat-screen TVs and en-suite bathrooms.

Pub Dining and Leisure Activities
Guests can enjoy a cozy evening by the log fire or in the beer garden at the Hawes Inn's country pub and restaurant. Indulge in delicious dishes such as braised pork belly and cheese-topped fish pies.

Nearby Attractions
Conveniently located, the hotel is close to attractions like Deep Sea World aquarium and Bedlam Paintball Edinburgh, ensuring a fun-filled stay for all guests.

Ready to experience comfort and charm at The Hawes Inn? Book your stay now for an unforgettable getaway.

Important information:

Please note that the latest check-in at the lodge is 11 pm.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2467 reviews
Cleanliness: 8.19
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 7.69
Overall Experience: 8.66
S
Sven • family_with_children • ee
8
This place has a special vibe.
Pros:

Stylish interior and historical atmosphere.

Cons:

Noisy due to train traffic on the bridge.

2026-09-19 • via Nuitee
S
Silvia • extended_group • sg
8
2026-09-19 • via Nuitee
M
Michael • solo_traveller • de
7
Cons:

Es war laut, weil die Züge über die Brücke fahren

2026-09-18 • via Nuitee
T
THIERRY • couple • fr
9
Nice place to stay
Pros:

Place and view large room

Cons:

Long waiting time which was good

2026-09-18 • via Nuitee
P
Patrick • extended_group • fr
8
Un très agréable point d'arrivée près de l'aéroport d'Edinburgh
Pros:

Le charme des lieux et de l'établissement lui-même. La gentillesse de l'accueil.

Cons:

La chambre 3, bien que grande et confortable, n'a qu'une petite fenêtre donnant sur un sous-sol. Cela demanderait à être précisé lors de la réservation.

2026-09-17 • via Nuitee
C
Camilla • couple • se
8
Bra
Pros:

Nära till flygplatsen. Mysig pub och fin frukost.

Cons:

Att incheckning efter 22 inte var möjlig, pga detta nära att avboka vistelsen.
Upptäckte lite hårstrån på handfat och dusch, obehagligt. 😅

2026-09-16 • via Nuitee
M
malcolm • solo_traveller • gb
10
Very good, nice and relaxing
Pros:

The staff looked after you as if they knew you forever

Cons:

The workmen banging on the bridge at 2 o’clock in the morning waking me up

2026-09-13 • via Nuitee
A
AKIRA • extended_group • jp
8
部屋がとても広く、部屋では快適にすごせました。
Pros:

部屋が広く、設備も良く、滞在中はとても快適でした。
朝に無料で頂いたコーヒーはとても満足でした。

Cons:

受付時やディナー時に、ホテルの方はとても忙しそうで、
人が足りていない印象がありました。

2026-09-13 • via Nuitee
D
Daryn • couple • gb
2
Disappointing stay. Misleading photos on Booking.com.
Pros:

Location is excellent.

Cons:

Poor room. Description and photos of room on Booking.com completely misleading. Room is in basement and basically unfurnished.
I parked in front of hotel (completely legally) yet my car was removed over night due to cruise ship visit. No permission. No warning from staff.

2026-09-12 • via Nuitee
M
Martina • solo_traveller • de
9
2026-09-12 • via Nuitee
W
Wright • solo_traveller • gb
10
Pros:

Cleanliness
Friendly and helpful. Staff

Cons:

Internet access was slow due to location of room. And hotel

2026-09-11 • via Nuitee
M
Mike • couple • de
9
2026-09-11 • via Nuitee
B
beatriz • couple • es
10
Pros:

El trato del personal y la habitación.

Cons:

Todo estaba muy bien.

2026-09-11 • via Nuitee
M
Mark • couple • au
10
Beautiful food and service
Pros:

Had the large family room. Great room with great views. Staff very friendly. Very clean.
Food and service was great. Free car park is a bonus. Close to train station. Nice pub to stay in.

2026-09-09 • via Nuitee
L
Linda • extended_group • ca
7
Convenient stay with great food
Pros:

Historic aspect

Cons:

A bit noisy

2026-09-09 • via Nuitee
L
Lorna • couple • gb
3
Unhelpful staff, inadequate room, would not recommend at all!
Pros:

Location and parking is good

Cons:

We waited a while being ignored to check in, and were questioned quite persistently about whether we meant to book an accessible room which did not feel appropriate and we did not appreciate. She then told us that breakfast was until 11 the next day, which we questioned as it was later than we expected, and she confirmed we would definitely be able to get breakfast any time before 11. We had to immediately head to our event then got back late, and the next day went to breakfast at 10 - the hotel was completely locked up and breakfast had actually ended at 9. We were very unhappy about this as we had pre-paid for the breakfast especially.

Furthermore, the main light of our room was broken and kept flickering every few seconds (partner has a history of seizures so it was concerning as well as inconvenient). The room was very dark even with the main light in use. The free wi-fi also did not work at all and the bed was very uncomfortable as the mattress was so firm.

The locks to enter the building and the room were also extremely difficult to operate and meant we spent quite a lot of time faffing about how to get in whenever we came and left.

We could not even get into the hotel (all doors locked and no signs) to speak to staff. We were absolutely baffled and struggled to be able to even check out at 10:30. We then tried to call the porter and got no response. We ended up checking out much earlier than we planned.

I would strongly advise against staying here, we were really disappointed and frustrated. We have travelled a lot within the UK and this has been one of our worst hotel experiences.

2026-09-09 • via Nuitee
L
lorenza • family_with_children • it
10
Dormire in un albergo incantevole
Pros:

Dimora davvero affascinante
Si percepiva ovunque l’importanza della struttura
Davvero incredibile

Posizione eccezionale
Fuori dalla ressa della città
Ristorante ottimo

Paesino caratteristico

Comoda la stazione a 10 minuti a piedi per spostarsi ad Edimburgo

Titolari gentilissimi

2026-09-07 • via Nuitee
B
Barry • solo_traveller • gb
10
2026-09-07 • via Nuitee
J
Jill • solo_traveller • au
8
Very pleasant start to our trip . Good breakfast and location
Pros:

Great location, spacious and comfortable.

Cons:

Carrying luggage up stairs

2026-09-07 • via Nuitee
V
VLADA • couple • gb
10
Pros:

Great location, nice bar

2026-09-06 • via Nuitee