Apartahotel Plaza

Hotels
8.5 (227 reviews)
Avenida Costa Rica piso 2, diagonal bancolombia arriba de almacen JR , San Andrés , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Tour desk
Currency exchange
Shared lounge/TV area
Public Bath
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable bedding
Cons:
Cleanliness issues
Noisy environment
Limited amenities

Categories

Cleanliness
7.96
Some reviews mentioned cleanliness issues, like unclean rooms and limited cleaning service.
Service
9.43
Numerous reviews highlighted the helpfulness and friendliness of the staff.
Location
9.47
Multiple comments praised the strategic location near the beach and local amenities.
Room Quality
8.42
Overall comfort noted but some rooms reportedly lacked windows and were cramped.
Amenities
7.45
Limited amenities were mentioned, such as no breakfast service.
Value for Money
8.91
Value perceived positively due to the price-to-quality ratio being acceptable.
Food and Beverage
7.46
No significant options for food and beverage were mentioned, leading to a lower score.
Overall Experience
8.93
Guests expressed general satisfaction, indicating that they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:20

Property Description

Modern Accommodation with Free WiFi
Apartahotel Plaza, located just steps away from the stunning Spratt Bight Beach, offers modern air-conditioned rooms with complimentary WiFi. The hotel's tour desk is available to help you explore the best of San Andrés.

Family-Friendly Amenities
Ideal for families, Apartahotel Plaza features spacious family rooms and a welcoming terrace where you can relax and unwind. The 24-hour front desk, shared lounge, and currency exchange services ensure a convenient stay for all guests.

Prime Location
Conveniently situated near popular attractions such as North End and San Andres Bay, Apartahotel Plaza is the perfect choice for travelers looking to explore the beauty of San Andrés. Book your stay now and experience comfort and convenience at its best.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 227 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 7.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
D
Diana • solo_traveller • co
5
Pros:

El aire acondicionado no funcionaba bien la habitación se veía grande en la foto en fin

2026-06-06 • via Nuitee
L
Lopez • family_with_children • co
10
2026-06-05 • via Nuitee
V
Valeria • solo_traveller • co
9
2026-06-05 • via Nuitee
C
Claudia • solo_traveller • us
4
2026-06-04 • via Nuitee
K
Kiara mishell • couple • co
5
ACEPTABLE
Pros:

UBICACION

2026-06-03 • via Nuitee
F
Felipe • couple • br
10
Boa
Pros:

Localização e o pós check out foi muito bom, foi possível guardar as malas e tomar banho antes de ir embora.

Cons:

Tem 38 degraus para subir, pois ele não tem elevador. Pessoas idosos e que necessitam de acessibilidade, esse não é o melhor lugar.

2026-06-03 • via Nuitee
T
Thaylla • extended_group • br
10
2026-06-01 • via Nuitee
A
Andres • solo_traveller • co
10
Pros:

Muy bien ubicado cerca a todo y muy cómodo, excelente atención

2026-06-01 • via Nuitee
D
Daniel • family_with_children • co
10
Pros:

Las camas son bastante comodas y amplias, las duchas tienen la opcion de agua caliente segun preferencia, cada habitacion cuenta con una nevera pequeña para alimentos y/o bebidas, estuvimos muy tranquilos y comodos durante nuestra estadia. Gracias

2026-05-31 • via Nuitee
• solo_traveller • co
8
Ubicación estratégica
Pros:

La ubicación es perfecta para quienes quieren estar cerca al centro, todo queda a pocos minutos caminando. El lugar es sencillo y cómodo. Las señoras de recepción fueron muy amables.

Cons:

Nuestra habitación no estaba completamente limpia, pero nos dieron rápida solución. La habitación no contaba con ventana es un poco encerrado y oscuro.

2026-05-26 • via Nuitee
P
Pâmela • family_with_children • br
9
Recomento e voltaria novamente.
Pros:

A localização é muito boa e conseguimos fazer tudo andando. Chuveiro com água quente, que faz muita diferença, visto que na ilha não é muito comum, e apesar de não ter café da manhã, tinha água e café disponível a todo momento para os hóspedes.

Cons:

Única coisa que incomodou é que o box do banheiro estava quebrado e não fechava, além de vazar muito quando tomava banho. O acesso ao hotel é por um grande lance de escadas, o que dificulta para alguém com mobilidade reduzida.

2026-05-26 • via Nuitee
J
jeffer • couple • co
10
Pros:

Ubicación Perfecto atención excelente
Me gusto mucho y volveré

2026-05-25 • via Nuitee
A
Antonio • couple • br
5
Pros:

Localização

Cons:

Cheguei lá e falaram que não tinha a reserva… tive que falar com o booking para resolver a situação.

2026-05-25 • via Nuitee
S
Solarte • solo_traveller • co
10
2026-05-22 • via Nuitee
C
camilo • family_with_children • co
9
2026-05-19 • via Nuitee
D
Dayannamendoza • solo_traveller • co
8
Pros:

La ubicación y limpieza

Cons:

Se fue la luz toda la mañana

2026-05-17 • via Nuitee
R
Riaño • solo_traveller • us
10
2026-05-17 • via Nuitee
G
George • family_with_children • co
7
2026-05-16 • via Nuitee
R
Rafael • couple • br
10
Pros:

Local extremamente limpo e os funcionários super educados e solidários

2026-05-16 • via Nuitee
P
Paulina • extended_group • uy
8
2026-05-15 • via Nuitee