Monteverde

Hotels
9.2 (121 reviews)
Chavarria. Colonia Centro , Mazamitla , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Terrace
See all facilities

Review Highlights

Pros:
Tranquil ambiance
Beautiful location
Cons:
WiFi issues
Cleanliness concerns

Categories

Cleanliness
8.08
There were multiple mentions of cleanliness issues in the bathrooms and specifics about the condition of the accommodations.
Service
9.55
Despite some service-related complaints, overall the staff was friendly and accommodating.
Location
10
Several reviews praised the location for its beauty and tranquility.
Room Quality
9.04
Good quality with some mentions of needing updates, yet generally positive remarks.
Amenities
8.57
Some amenities noted as lacking or in need of repair, impacting the overall satisfaction.
Value for Money
9.73
Guests felt the value was high given the overall experience.
Food and Beverage
9.08
Food received positive comments but some areas for improvement were acknowledged.
Overall Experience
9.57
Guests generally enjoyed their stay, with a few concerns that were outweighed by positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Secluded Forest Retreat with Chalet-like Accommodations

Spacious Chalets with Fireplace and Terrace
Experience the charm of Monteverde with chalet-like accommodations boasting fireplaces, terraces with woodland views, and well-equipped kitchenettes. Relax in the spacious seating areas and enjoy the cozy ambiance of your forest retreat.

On-Site Dining and Recreational Facilities
Indulge in authentic Mexican cuisine at the on-site restaurant or explore the various recreational activities including an in-door soccer field, running track, and volleyball court. Unwind after a day of adventures at the souvenir and gift shop on the property.

Convenient Location and Accessibility
With easy access to Central Mazamitla and nearby attractions like El Salto waterfall, Monteverde offers a perfect blend of tranquility and convenience. Enjoy complimentary Wi-Fi, disabled-friendly facilities, and a fitness centre during your stay.

Book your stay at Monteverde for a memorable forest getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 02:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 121 reviews
Cleanliness: 8.08
Service: 9.55
Location: 10
Room Quality: 9.04
Amenities: 8.57
Value for Money: 9.73
Food and Beverage: 9.08
Overall Experience: 9.57
A
Adriana • solo_traveller • us
10
Pros:

It's a beautiful place and super relaxing!

2026-07-09 • via Nuitee
L
Lemus • solo_traveller • mx
10
Pros:

Estar en la naturaleza

Cons:

Ruido del exterior, música de algún antro.

2026-07-04 • via Nuitee
L
Lopez Gomez • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Las cabañas son bonitas solo que ya son cabañas viejas a comparación de ya las nuevas cabañas que hay mas.modernas. internamente muebles y diseños siento que ya deberían remodelarlaa para estar mas actualizadas

2026-06-24 • via Nuitee
M
Martinez Sanchez • solo_traveller • mx
10
2026-06-02 • via Nuitee
D
Diana • extended_group • us
10
Very comfortable and beautiful
Pros:

It had everything we need the place it’s beautiful

Cons:

I can’t think of anything bad to say about the place

2026-05-27 • via Nuitee
A
Alejandra • solo_traveller • mx
10
2026-05-23 • via Nuitee
M
Miguel • couple • us
9
Enjoyed the wilderness & the views from inside our cabin.
Pros:

Location was right on the edge of town & the cabins were very nice

Cons:

Wifi didn’t reach our cabin & tv was a roku so no wifi, no tv. Gave us the opportunity to explore more

2026-05-17 • via Nuitee
C
Cesar • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

El colchón estaba incómodo

2026-04-27 • via Nuitee
I
I • family_with_children • us
10
2026-03-25 • via Nuitee
A
Arturo Bernabè • family_with_children • mx
10
Volveré
Pros:

Lo que me gustó más fue el paisaje que se observa desde la cabaña

Cons:

Todo muy bien

2026-03-18 • via Nuitee
J
Juan • family_with_children • mx
8
2026-03-08 • via Nuitee
M
Marco • couple • mx
10
Placentera
Pros:

Todo muy bien. La flexibilidad de los horarios sobretodo el check out a ls 2 pm esta genial, ubicación y la atención

2026-03-05 • via Nuitee
H
Hernandez • family_with_children • mx
10
2026-01-25 • via Nuitee
M
Michelle • couple • mx
8
Cons:

Se mencionó en recepción con anticipación que tendríamos que salir a las 4am nos comentaron que no habría problema y al momento de salir no había nadie en recepción, estuvimos llamando varias veces y no tuvimos respuesta hasta después de varias llamadas, el que nos atendió estaba dormido, hasta eso que fue amable y nos regresó el depósito, en general la estancia estuvo muy bien, solamente ese detalle

2026-01-19 • via Nuitee
E
Elia Beatriz • couple • mx
10
Nos gustó mucho y sí volveremos.
Pros:

El lugar está muy bonito y bien cuidado. El personal amable.

Cons:

Que no se pueden cerrar bien las cortinas. Y que huele al entrar al chalet un poco como a mugre, aunque estaba muy limpio. Y los muebles ya se ven un poco viejos.

2026-01-19 • via Nuitee
O
Oswaldo Julian • family_with_children • mx
10
Descanso en confort
Pros:

Limpieza y las instalaciones

Cons:

Todo estuvo exelente

2026-01-19 • via Nuitee
F
Francisco Javier • family_with_children • mx
9
Muy bien solo algunos detalles que pueden marcar diferencia
Pros:

Las instalaciones, el área para caminar, y otras areas como canchas, campo traviesa.

Cons:

La conexión a internet falló bastante, y el cuarto con las literas esta muy reducido en espacio. (Cabaña #32)

2026-01-19 • via Nuitee
A
ana delia • family_with_children • mx
10
una estadía excepcional
Pros:

todo el complejo y el servicio del personal de 10 la verdad para mi en mi opinion , de las mejores cabañas de mazamitla

Cons:

todo me gusto

2026-01-19 • via Nuitee
R
Rolando • couple • us
9
Pros:

Good

Cons:

Location

2026-01-19 • via Nuitee
P
Peña • family_with_children • mx
9
Pros:

La cabaña

Cons:

El Internet

2026-01-15 • via Nuitee