Jiwar Al Madina Hotel

Hotels
7.8 (3446 reviews)
الهيثم بن أبي سنان 4030 , Al Madinah , sa

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Good food options
Cons:
Small rooms
High prices
Bathroom issues

Categories

Cleanliness
7.26
Reviewer mentions clean and well-maintained, but others noted issues with bathrooms requiring more attention.
Service
8.63
Staff received praise for their helpfulness and friendliness throughout the reviews.
Location
8.57
Highlights of the hotel being close to the mosque and other amenities.
Room Quality
7.02
Some reviews indicated small beds and rooms, lowering the perception of room quality.
Amenities
7.85
Facilities were mentioned as good, though some needed improvement.
Value for Money
7.51
Critiques of high prices and lack of complimentary breakfast affected the perception of value.
Food and Beverage
8.06
Breakfast was praised, although some freshness issues were noted.
Overall Experience
7.53
Overall satisfaction due to excellent service and location but tempered by some specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:25

Property Description

Central Location:
Located in the heart of Al Madinah, Jiwar Al Madina Hotel offers easy access to the city's main attractions, including Al-Masjid an-Nabawi and Quba Mosque.

Comfortable Accommodation:
The air-conditioned rooms are well-equipped with modern amenities such as a flat-screen TV, fridge, and free WiFi. Guests can enjoy the convenience of room service, concierge service, and luggage storage.

Exceptional Service:
With staff fluent in Arabic and English available 24/7 at the front desk, guests can expect top-notch hospitality and assistance throughout their stay.

Experience convenience and comfort at Jiwar Al Madina Hotel. Book now for an unforgettable stay in Al Madinah.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.8
Based on 3446 reviews
Cleanliness: 7.26
Service: 8.63
Location: 8.57
Room Quality: 7.02
Amenities: 7.85
Value for Money: 7.51
Food and Beverage: 8.06
Overall Experience: 7.53
B
BaDria • family_with_children • sa
9
أحب اشكر موظفين الاستقبال على حرصهم وتقديم الخدمه المطلوبه على أكمل وحه ، قرب الفندق من الحرم ساعدنا انه نصلي جميع الصلو
Pros:

- قرب الفندق من المسجد النبوي وخاصة من مدخل الروضه الشريفة
- استقبال الموظف لنا عند الوصول من أفضل ما يكون
- كفاءة طاقم الخدمه في الفندق

Cons:

- عدم وجود مواقف سيارات كافيه لسكان الفندق يوجد فقط 9 مواقف لكامل الفندق وغير ذلك برسوم قدرها 100﷼ لليوم الواحد
- مطعم الفندق ليس بتلك الجوده

2026-05-30 • via Nuitee
E
Emy • solo_traveller • sa
9
2026-05-30 • via Nuitee
A
Ayman • extended_group • eg
10
2026-05-30 • via Nuitee
B
Bilal • family_with_children • gb
10
2026-05-29 • via Nuitee
Q
Qurayi • solo_traveller • sa
9
2026-05-28 • via Nuitee
رحمة • solo_traveller • sa
9
Pros:

اول تجربه في هذا الفندق كانت جيده جدا وسوف اكرر التجربه ان شاء الله

Cons:

المسافه بعيده بالنسبه لبوابه النساء
لا توجد فعليات للعيد مثل باقي الفنادق ع الاقل القهوه والمعمول
وتهنئه النزلاء

2026-05-28 • via Nuitee
Z
Zekour • couple • dz
7
Pros:

Close to haram

Cons:

I booked for on room with big bed o found 4 beds so room was very short and food not too much good

2026-05-28 • via Nuitee
خالد • solo_traveller • kw
9
2026-05-27 • via Nuitee
بوعلي • extended_group • kw
7
شكرا
Pros:

الحمام صغير جدا

Cons:

الحمام صغير جدا

2026-05-26 • via Nuitee
I
Islam • couple • gb
10
Exceptional staff made our ramadan stay special
Pros:

We had a truly wonderful stay at Jiwar Al Madina Hotel for 6 days during the blessed month of Ramadan. The hotel’s location is simply outstanding, just a 5 minute walk to the Haram, near Gate 305. This made it incredibly convenient for us, especially during Ramadan when frequent visits to the Masjid are part of the daily routine. Being so close allowed us to attend prayers comfortably without worrying about long walks or transportation.
From the moment we arrived, everything was handled professionally and smoothly. We had requested a late check-in in advance since our flight landed at Madina Airport late at night, and the hotel accommodated our request without any issues. The check-in process was quick and stress-free. The two receptionists who were on the night shift (I unfortunately didn’t catch their names) were always polite, welcoming, and extremely helpful throughout our stay. Every time we needed assistance, they responded with patience and professionalism, which made us feel valued as guests.
We had two separate bookings — my husband and I stayed on the 8th floor, while my parents stayed on the 9th floor. Both rooms were spacious, clean, and very comfortable. The atmosphere throughout the hotel was calm and pleasant, which added to the spiritual experience of staying in Madina during Ramadan. The rooms were well-equipped with all necessary facilities, and everything was maintained in excellent condition.
I would especially like to highlight the housekeeping staff, who played a major role in making our experience exceptional
On the 8th floor, Ibrahim and Shahid were responsible for our room, and they both did an outstanding job. They were incredibly attentive, respectful, and hardworking. Every day, they ensured our room was spotless, organized, and refreshed to a high standard.

Cons:

One aspect that could be improved was the hotel’s payment system, which we found slightly confusing. Payments were processed using the local currency, and the overall procedure was not very clear to us at first. This created some uncertainty when settling the bills, especially for international guests who may be using different currencies or cards. While the staff were helpful when we asked for clarification, it would be beneficial if the hotel provided clearer explanations regarding payment methods, currency conversion, and billing details during check-in to avoid any confusion. A more transparent and straightforward payment process would make the overall guest experience even smoother.

2026-05-26 • via Nuitee
I
islam • solo_traveller • eg
7
2026-05-25 • via Nuitee
S
szqahtani • solo_traveller • sa
6
2026-05-25 • via Nuitee
سعيد على حسن • extended_group • ae
6
2026-05-25 • via Nuitee
D
Dahah • solo_traveller • mr
10
2026-05-25 • via Nuitee
S
Sakhraoui • extended_group • ae
10
2026-05-24 • via Nuitee
O
Omar • extended_group • sa
7
2026-05-23 • via Nuitee
A
Aliyu • couple • ng
10
Its a definition of luxury
Pros:

Perfect

Cons:

None

2026-05-23 • via Nuitee
K
karim • couple • eg
10
This place is a diamond for specially staff and location. Wouldn’t recommend for females because its far from women gate
Pros:

The reception guys were amazing and hosting experience was more than excellent

Cons:

There were no enough towels on arrival

2026-05-23 • via Nuitee
H
Hmoude • extended_group • eg
4
2026-05-23 • via Nuitee
Z
Zaki • solo_traveller • sa
8
Overall I will rate it 8 out of 10 considering minus 2 for female area Salah is far need to walk
Pros:

Very neat and clean . Humble staff and co operative . Hamza and Mohammad Abdullah specially were excellent, thoroughly professional and co operative . Restaurant, for tea and coffee and other shops very near . Distance to Haram very near . For Men it's very near and comfortable to reach at Salah place in haram but female area was too far .

Cons:

For Men it's very near and comfortable to reach at Salah place in haram but female area was too far .

2026-05-23 • via Nuitee