Hotel Tell and Apartments

Hotels
6.6 (1263 reviews)
Hauptstrasse 49 , Interlaken , ch

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Children allowed

Facilities

Non-smoking rooms
Terrace
Non-smoking throughout
Public transport tickets
Adult only
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location near bus stop
Self check-in
Accessible parking
Cons:
Dirty rooms
Staff unavailability
Rodents in rooms

Categories

Cleanliness
3.93
Multiple mentions of dirty rooms, stains, and poor hygiene.
Service
8.4
Some positive comments about staff but frequent mentions of unavailability.
Location
8.94
Positive mentions regarding proximity to bus stops and ease of access.
Room Quality
4.89
Consistent complaints about small, old, and poorly maintained rooms.
Amenities
5.92
Limited amenities with complaints about lack of basic hotel features.
Value for Money
6.88
Mixed feelings regarding pricing versus the quality of the hotel.
Food and Beverage
6.93
Some positive notes about food options available nearby.
Overall Experience
6.9
General dissatisfaction with stay and won't return, but minor positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Central Location and Nearby Lakes
Hotel Tell and Apartments is centrally located in Matten bei Interlaken, just a few kilometers away from the picturesque Lake Brienz and Lake Thun.

Relaxing Amenities
Guests can unwind on the sunny terrace, rent bicycles to explore the beautiful surroundings, or enjoy a cup of coffee at the on-site bar.

Cozy Accommodations
The traditionally furnished rooms at Tell Hotel offer comfort with private bathrooms and hairdryers.

Experience the best of Interlaken with our convenient location and personalized service. Book your stay at Hotel Tell and Apartments now for an unforgettable Swiss getaway!

Important information:

In case the hotel's own free parking spaces are taken, guests can use a public car park across the street which is free of charge at night.

Please note that the property has no elevator.

Children aged 15 and under are only allowed in the apartments.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1263 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
P
Pal • solo_traveller • in
5
2026-05-30 • via Nuitee
P
Petr • extended_group • cz
6
2026-05-29 • via Nuitee
A
Arcady • couple • mx
7
It's a room with a bed, not much more and not much less.
Pros:

It was cheap, available and well located in Interlaken. While the room was pretty bare bones, it was spacious, and the shared kitchen facilities were nice to have.

Cons:

The noise from the bar downstairs and the lack of air conditioning made this stay less pleasant than it could have been.

2026-05-28 • via Nuitee
J
Jean Pierre • couple • ch
7
Cons:

Le plancher en bois craque à chaque pas et le voisin du dessus n'a pas arrêté de marcher.
Pour les grosses chaleur il y à bien un ventilateur mais cela ne remplace pas la clim.

2026-05-28 • via Nuitee
V
Vipulkumar Kanchanlal • couple • in
7
2026-05-25 • via Nuitee
H
Hawring • solo_traveller • us
8
Can’t beat the price, Mountain View’s from the window.
Pros:

It’s a great location and for the price of a private room you cannot beat it in Interlaken. Bed, bathroom, shower, everything you need. There is a Coop grocery store right down the street.

2026-05-23 • via Nuitee
R
Robin • couple • dk
9
2026-05-23 • via Nuitee
V
Victor • couple • es
6
Cons:

El suelo la verdad que no daba ninguna sensación de limpio. El pub de abajo se escucha en todo el edificio y hasta las 00:30 no cerraban y por lo tanto tenían música puesta todo el rato.

2026-05-21 • via Nuitee
T
Tri • solo_traveller • id
9
Pros:

Everthing, i don’t know why everyone gave bad reviews. As my experience, the hotel was clean, warm, they allowed me to check in on 1pm even helps me to take my luggage to second floor, they tidy up my bed every two days and changes my towel.
Maybe who gave bad reviews are people who expect 5 stars hotel accommodation with that price.

Cons:

Nothing.

2026-05-20 • via Nuitee
R
Reinhard • solo_traveller • gb
7
Pros:

Close to public transport and also on 20min from station.

Cons:

Interior and appliances are dated but functional.
Communication, replies to messages on Booking dot com is nonexistent.
Check-in was 30 minutes late, and there were no named envelopes for self checkin.
When staff did turn up to let us in, she was friendly.

2026-05-20 • via Nuitee
T
Tiphaine • solo_traveller • fr
8
2026-05-17 • via Nuitee
M
Martina • solo_traveller • ch
5
Pros:

Das Bett war sehr bequem.
Parkplätze vorhanden.

Cons:

Es ist eher ein Airbnb, als ein Hotel. Es gibt keine Reception, man sieht die ganze Zeit kein Personal und erhält Anweisungen nur in Englisch. In einem Hotel in der Deutschschweiz sollte wirklich auch Deutsch als Kommunikationssprache möglich sein… Touristenort hin oder her!

2026-05-16 • via Nuitee
A
aude • solo_traveller • fr
8
2026-05-16 • via Nuitee
P
Phoebe • solo_traveller • au
9
Great location!!
Pros:

Very close to Interlaken west station and close walk to harder Klum and town with restaurants, fountain etc. Room was clean and facilities were good. There’s also a Coop supermarket down the street.

Cons:

Only thing I didn’t like was the cleaning lady trying to come into my room almost an hour before check out telling me to get out.

2026-05-15 • via Nuitee
A
arfaoui • couple • fr
5
2026-05-14 • via Nuitee
A
Asirah Annur • extended_group • my
8
Amazing
Pros:

I like everything

Cons:

The sink is leaking

2026-05-13 • via Nuitee
Q
Qingyin • solo_traveller • cn
10
Pros:

The room is large and very clean, the shower is good in the bathroom, bus station downstair very convenient

2026-05-06 • via Nuitee
N
Neet • family_with_children • de
10
2026-05-06 • via Nuitee
T
Taylor • solo_traveller • us
1
Never stay here
Pros:

Nothing.

Cons:

Woke up with bed bugs in my hair and there was rotten food under the bed . The host was aggressive and threatening.

2026-04-27 • via Nuitee
J
Jelena • solo_traveller • nl
10
Excellent value, free parking
Pros:

Spacious room, comfy bed, free parking, communal kitchen, easy check in. For me, the bad reviews are highly unfair - ok, perhaps the decor is not according to the latest fashion, and the (beautiful wooden) floor squeaks here and there.- bur you get a lot for the price and is a certainly very good option in this area.

2026-04-26 • via Nuitee