Hotel Tell and Apartments

Hotels
6.6 (1289 reviews)
Hauptstrasse 49 , Interlaken , ch

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Tennis court
Non-smoking throughout
Sun terrace
ATM/cash machine on site
Public transport tickets
See all facilities

Review Highlights

Pros:
Location near bus stop
Self check-in
Accessible parking
Cons:
Dirty rooms
Staff unavailability
Rodents in rooms

Categories

Cleanliness
3.93
Multiple mentions of dirty rooms, stains, and poor hygiene.
Service
8.4
Some positive comments about staff but frequent mentions of unavailability.
Location
8.94
Positive mentions regarding proximity to bus stops and ease of access.
Room Quality
4.89
Consistent complaints about small, old, and poorly maintained rooms.
Amenities
5.92
Limited amenities with complaints about lack of basic hotel features.
Value for Money
6.88
Mixed feelings regarding pricing versus the quality of the hotel.
Food and Beverage
6.93
Some positive notes about food options available nearby.
Overall Experience
6.9
General dissatisfaction with stay and won't return, but minor positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Central Location and Nearby Lakes
Hotel Tell and Apartments is centrally located in Matten bei Interlaken, just a few kilometers away from the picturesque Lake Brienz and Lake Thun.

Relaxing Amenities
Guests can unwind on the sunny terrace, rent bicycles to explore the beautiful surroundings, or enjoy a cup of coffee at the on-site bar.

Cozy Accommodations
The traditionally furnished rooms at Tell Hotel offer comfort with private bathrooms and hairdryers.

Experience the best of Interlaken with our convenient location and personalized service. Book your stay at Hotel Tell and Apartments now for an unforgettable Swiss getaway!

Important information:

In case the hotel's own free parking spaces are taken, guests can use a public car park across the street which is free of charge at night.

Please note that the property has no elevator.

Children aged 15 and under are only allowed in the apartments.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1289 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
M
Mia • solo_traveller • gb
7
Beautiful view from window
Pros:

Very good location and kept very clean your a 20 min walk from train station and there’s plenty to do

Cons:

Loud music plays from the pub below but it wasn’t terrible

2026-06-26 • via Nuitee
R
Richard • solo_traveller • ca
8
Bon rapport qualité-prix et bien localisé.
Pros:

Présence d’une petite terrasse que l’on peut utiliser.

Cons:

Un peu bruyant en raison du bar à l’étage inférieur.

2026-06-26 • via Nuitee
I
Isabelle • couple • ch
5
Beaucoup de bruit
Pros:

Le charme de la chambre merci pour pour le ventilateur

Cons:

La proximité avec la route et le pub dessous et les chambre qui ne sont pas faites

2026-06-26 • via Nuitee
I
Isabelle • couple • ch
5
2026-06-26 • via Nuitee
A
Amie • couple • au
10
Pros:

Great location and view from our room

2026-06-24 • via Nuitee
M
Michael • couple • au
8
Pros:

It has a kitchen with a coffee machine and a fridge which was very handy for breakfast

Cons:

It is right over a pub that plays music until 1am. so not a lot of sleep was had. Like 99% of Europe hotels there is no air conditioning. Fortunately we were able to keep the windows open all the time.

2026-06-24 • via Nuitee
E
Ella • solo_traveller • se
5
Pros:

Bekväm säng, fräscht delat kök.

Cons:

Lampan i taket i mitt rum fungerade inte.

2026-06-22 • via Nuitee
A
Amit • solo_traveller • in
9
2 Nights at Interlaken quit place : Hotel the Tell
Pros:

Location

Cons:

All was well

2026-06-21 • via Nuitee
M
Maria Jesus • solo_traveller • es
4
2026-06-21 • via Nuitee
J
Jessie • couple • gb
7
2026-06-19 • via Nuitee
C
Christian • solo_traveller • ch
6
2026-06-15 • via Nuitee
M
Marie-Lou • extended_group • fr
8
Pros:

L’hôtel est super, bien placé et propre. Les lits sont confortables. La cuisine partagée est top.

Cons:

Il n’y a pas de local à bagages, si vous arrivez avant 15 h, laissez vos bagages à la gare.

2026-06-15 • via Nuitee
J
jean Christophe • extended_group • ch
5
2026-06-14 • via Nuitee
M
Michael • solo_traveller • ch
7
2026-06-14 • via Nuitee
B
Bhupinder • couple • in
9
Good and comfortable stay.
2026-06-14 • via Nuitee
B
By Sandee • solo_traveller • ch
1
Pros:

Die Lage war okey.

Cons:

Wir haben 2 Nächte gebucht. Nach 30 Minuten im Hotelzimmer, habem wir den Schlüssel zurück in die Box gelegt und sind entteuscht gegangen.

Auf dem Balkon war die Sonnenstore kaputt, der Stuhl war auch kaputt.

In der Abwaschmaschine hatte es Besteck drin und sie war dreckig und stinkte.

In den Steckdosen waren Servietten hineingestopft worden um die Löcher in der Wand zu verstecken.

Der Boden war Kaputt, so dass ich meine Strümpfe zerissen habe.

Der Esstisch war kleberig.

Die Fotos von der Internetseite vom Hotel, sahen in wirklichkeit garnicht so aus.

Die Wasserhänen sind voller kalk

Die Schlüssel ( Check out ) Box war kaputt.


Schade... wir hatten uns sehr auf die Ferien gefreut in Interlaken.

2026-06-14 • via Nuitee
S
Simon • solo_traveller • ch
5
Bien, mais cher pour ce que c'est.
Pros:

Emplacement

Cons:

propreté aléatoire , tres difficile de joindre l hotel, ne repond simplement pas au téléphone et ne répond que tres peu au message.
Un peu vétuste.

2026-06-14 • via Nuitee
D
Devanshi • solo_traveller • it
10
2026-06-13 • via Nuitee
E
Elisabet • family_with_children • es
6
La neteja hauria de millorar
Pros:

Es espaiós, els llits són prou còmodes i plats, coberts i gots estan bé. La zona de sofàs està molt bé.

Cons:

L'apartament està deixat i no està massa net. L'aixeta de la pica de la cuina de l'apartament perdia aigua per tot arreu. La taula estava enganxosa, l'extractor de la cuina ple de greix i on es guarden les escombraries molt brut.
És cert que és més econòmic que altres llocs de la zona i per tant entenem que hi hagi coses que estiguin més velles, però la neteja hauria de ser obligatòria i en alguns espais era deficient.

2026-06-12 • via Nuitee
R
Reginbayeva • solo_traveller • hu
10
2026-06-11 • via Nuitee