Hotel Tell and Apartments

Hotels
6.6 (1318 reviews)
Hauptstrasse 49 , Interlaken , ch
+41 79 126 82 58

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Tennis court
Non-smoking throughout
Sun terrace
ATM/cash machine on site
Public transport tickets
See all facilities

Review Highlights

Pros:
Location near bus stop
Self check-in
Accessible parking
Cons:
Dirty rooms
Staff unavailability
Rodents in rooms

Categories

Cleanliness
3.93
Multiple mentions of dirty rooms, stains, and poor hygiene.
Service
8.4
Some positive comments about staff but frequent mentions of unavailability.
Location
8.94
Positive mentions regarding proximity to bus stops and ease of access.
Room Quality
4.89
Consistent complaints about small, old, and poorly maintained rooms.
Amenities
5.92
Limited amenities with complaints about lack of basic hotel features.
Value for Money
6.88
Mixed feelings regarding pricing versus the quality of the hotel.
Food and Beverage
6.93
Some positive notes about food options available nearby.
Overall Experience
6.9
General dissatisfaction with stay and won't return, but minor positive aspects noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:20

Property Description

Central Location and Nearby Lakes
Hotel Tell and Apartments is centrally located in Matten bei Interlaken, just a few kilometers away from the picturesque Lake Brienz and Lake Thun.

Relaxing Amenities
Guests can unwind on the sunny terrace, rent bicycles to explore the beautiful surroundings, or enjoy a cup of coffee at the on-site bar.

Cozy Accommodations
The traditionally furnished rooms at Tell Hotel offer comfort with private bathrooms and hairdryers.

Experience the best of Interlaken with our convenient location and personalized service. Book your stay at Hotel Tell and Apartments now for an unforgettable Swiss getaway!

Important information:

In case the hotel's own free parking spaces are taken, guests can use a public car park across the street which is free of charge at night.

Please note that the property has no elevator.

Children aged 15 and under are only allowed in the apartments.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    People 16 years old and over stay for CHF 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.6
Based on 1318 reviews
Cleanliness: 3.93
Service: 8.4
Location: 8.94
Room Quality: 4.89
Amenities: 5.92
Value for Money: 6.88
Food and Beverage: 6.93
Overall Experience: 6.9
A
Anita • solo_traveller • gb
7
Pros:

Good transport links and several eating possibilities nearby

Cons:

There was no TV remote (despite asking host) and we didn't get the bus pass as info suggested.

2026-07-25 • via Nuitee
K
Kaitlin • couple • gb
1
2026-07-21 • via Nuitee
M
Mohammad • extended_group • us
5
2026-07-21 • via Nuitee
E
Erik • solo_traveller • nl
6
2026-07-21 • via Nuitee
C
Christoph • solo_traveller • de
5
Pros:

Unkomplizierter Check in und Check Out.

Gute Lage im Ort. Zimmergröße für ein Einzelzimmer gut.
Kostenlose Parkplätze hinter dem Haus vorhanden.

Mein Zimmer ging nach hinten raus und war dadurch sehr ruhig. Bett war komfortabel.

Gemeinschaftsterrasse und -Küche vorhanden, was eine Selbstversorgung möglich macht.

Cons:

Sauberkeit erinnert ehr an eine Hütte in den Bergen, als an ein Hotel. Dadurch hatte es ehr einen "rustikalen Charme".
Das Geschirr des Tee/Kaffee Angebotes im Zimmer war leider nicht gespült.

Im Treppenhaus und im Wandschrank standen Teller mit Mäuse-Ködern. Ich habe während meines Aufenthaltes zwar keine Mäuse gesehen, aber scheinbar ist das hin und wieder möglich.

Kommunikation mit den Hotelmitarbeitern nur via WhatsApp möglich. Antworten erhielt ich zügig, die Umsetzung der Anfragen war ausbaufähig.

2026-07-20 • via Nuitee
W
Wolfgang • solo_traveller • at
5
Günstige Unterkunft mit kleinen Mängeln.
Pros:

Wie in anderen Bewertungen erwähnt, ist die Musik des Pubs darunter sehr dominant und in der Nacht störend. Mit Ohrenstöpseln geht es.

Cons:

Wie erwähnt die störende Musik aus dem Pub.

2026-07-20 • via Nuitee
S
Stuart • solo_traveller • au
3
2026-07-16 • via Nuitee
C
Chiara • solo_traveller • ch
5
2026-07-16 • via Nuitee
S
Shubham • extended_group • in
7
Pros:

Location is perfect.

Cons:

One room was very small and suffocated in Apartment. Bath tub was there in image but not there in reality.

2026-07-15 • via Nuitee
H
Haneef • extended_group • us
7
Easy comfortable
Pros:

Easy commutation

Cons:

None

2026-07-14 • via Nuitee
N
Niranjan • solo_traveller • in
8
Pros:

No

2026-07-10 • via Nuitee
W
Wittaya • solo_traveller • th
9
Pros:

Cheap and close up the buses stop

Cons:

-

2026-07-09 • via Nuitee
S
Sabah • couple • fi
6
2026-07-07 • via Nuitee
G
Guilherme • solo_traveller • br
8
Se vc procura custo benefício esse lugar é excelente.
Pros:

Muito bem localizado e ótimo custo benefício.
Restaurantes e padaria bem em frente sem contar nos pontos de onibus logo à porta do hotel.

Cons:

Layout do quarto meio confuso, tomadas escondidas e alguns artigos do banheiro quebrados, por exemplo o suporte do chuveiro.

2026-07-06 • via Nuitee
M
Marianne • extended_group • nz
7
You get what you pay for in Interlaken
Pros:

The view and the bedrooms were spacious. It was as expected. Wasn’t the best but not terrible.

Cons:

Kettle wasn’t working. Our shower head was broken. Bar underneath and bus station across the road so can be quite noisy at night.

2026-07-05 • via Nuitee
R
Rafael • solo_traveller • ch
4
2026-07-04 • via Nuitee
N
N L • couple • in
8
Nevertheless enjoyed our stay
Pros:

Near to the bus stop

Cons:

Floor wooden planks/tiles making noise at some places while walking

2026-07-03 • via Nuitee
D
Darren • extended_group • gb
10
Great stay perfect for exploring the area easy access would stay again.
Pros:

Location was great, easy to settle into, love having the kitchen with the coffee machine.

Cons:

No it was all good.

2026-07-02 • via Nuitee
C
Cherifa • couple • de
10
Pros:

L’emplacement était super
La maison/ l’hôtel était super vintage

2026-07-02 • via Nuitee
M
Monirul Islam • couple • au
7
Old house but good location.
Pros:

Good location, has bus stop in front of thr property. Nice view from room. Close to interlaken west and ost.

Cons:

Very old property, bathroom’s condition needs to be improved.
Room was not cleaned on the second day of our stay.

2026-07-02 • via Nuitee