Plaza Suites Downtown New Orleans

Hotels
8.4 (269 reviews)
620 South Peters , New Orleans , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Hot tub/Jacuzzi
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Charming character
Cons:
Cleanliness issues
Inadequate amenities
Dim lighting

Categories

Cleanliness
7.98
Multiple mentions of dirty bed, mold, and issues with upkeep.
Service
8.95
Several reviews praised the staff as friendly and accommodating.
Location
9.49
Frequent mentions of excellent location near attractions.
Room Quality
7.94
Comments about dim lighting and small refrigerator.
Amenities
7.47
Lack of in-room coffee and a small fridge noted among amenities.
Value for Money
8.93
Positive remarks about value relative to location and character.
Food and Beverage
7.48
Requests for coffee in room and no breakfast options perceived negatively.
Overall Experience
8.95
Despite some issues, the overall sentiment leans positive due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:47

Property Description

Luxurious Self-Catering Accommodations
Plaza Suites Downtown New Orleans provides a luxurious stay with self-catering accommodations, each equipped with a full kitchen, dining area, and a cozy living room with a flat-screen TV. Enjoy the convenience of free WiFi access throughout the property and en suite bathrooms with complimentary toiletries.

Relaxation and Entertainment
Unwind and indulge in the hot tub available on site, perfect for a relaxing evening after exploring the vibrant city of New Orleans. Additionally, the hotel offers a shared lounge for socializing and vending machines for your convenience.

Convenient Location
Situated just 1.2 km from Bourbon Street and 1.3 km from St Louis Cathedral, Plaza Suites Downtown New Orleans is centrally located. With the Louis Armstrong New Orleans International Airport only 19 km away, and key attractions like the Morial Convention Center and World War 2 Museum within 500 meters, your stay promises both comfort and convenience.

Book your stay now at Plaza Suites Downtown New Orleans for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 269 reviews
Cleanliness: 7.98
Service: 8.95
Location: 9.49
Room Quality: 7.94
Amenities: 7.47
Value for Money: 8.93
Food and Beverage: 7.48
Overall Experience: 8.95
K
Kevin • family_with_children • us
9
2026-05-27 • via Nuitee
W
Wade • solo_traveller • us
9
One night felt like a retreat.
Pros:

Charm. The Plaza Suites Resort Downtown New Orleans exudes charm. The room was classy and felt like a scene from a James Bond movie. The staff was kind and thoughtful...to the point that I thought about what it might be like to live there.

Cons:

The hot tub amenity is one that drew me to choose the location. Unfortunately it was not fully functional.
There was heat, but no jets.

2026-05-26 • via Nuitee
C
Charlene • family_with_children • us
8
Good value for the location
Pros:

Comfortable hotel with friendly staff.

Cons:

Could not make the bedroom darker.

2026-05-22 • via Nuitee
W
Williams • extended_group • us
10
2026-05-05 • via Nuitee
L
Laura • solo_traveller • ca
10
Charming historical property!
Pros:

I was delighted by the overall charm of the property, as well as the size of the room. I had not been expecting a living area with a couch, mini library, or kitchenette! The staff were also great when I forgot something in my room. The coffee in the morning was much appreciated.

Cons:

I wanted to leave my bags with the hotel after checking out for my final day at my conference, but at 9AM nobody was at the front desk (I was aware before booking that it's not staffed 24/7). I might have mis-remembered the front desk hours, however.

2026-05-03 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-04-28 • via Nuitee
M
Mario • extended_group • us
7
Did the job, but won’t come back
Pros:

Location

Cons:

A bit rundown. Room was dark and Friday night there was loud music we could hear coming from outside through the ceiling.

2026-04-27 • via Nuitee
E
Elizabeth • solo_traveller • us
10
Amazing!!
Pros:

Absolutely loved our stay there. Staff was incredible. Super friendly and helpful, especially Gloria and Dee.
Staff wasn't there 24/7 but that was okay for us.
The room was clean and cozy, just super cute. Overall the whole place was well kept. I would definitely stay there again.

Cons:

Not really anything comes to mind as far as what I didn't like.

2026-04-22 • via Nuitee
• family_with_children • us
8
2026-04-18 • via Nuitee
R
Randy • couple • us
10
Pros:

location of hotel was the best. Could walk to everything we wanted to do

2026-04-18 • via Nuitee
K
Kevin • solo_traveller • us
9
Pros:

It was cozy.

Cons:

The hard water corrosion around the bath and shower area.

2026-04-17 • via Nuitee
E
Esther • solo_traveller • es
3
2026-04-15 • via Nuitee
L
LaKisha Woods • couple • us
10
Perfect...........
Pros:

My husband and I loved the room. We were in the penthouse room 401. It had everything!!! Hopefully the next time we are able to come we are able to get the same room. We were also able to sit outside and enjoyed the air planes.

Cons:

Everything was perfect!!! There was nothing that we would change. We hate that we were not able to enjoy the hot tub downstairs. Maybe next time.

2026-04-02 • via Nuitee
M
Maureen • extended_group • us
10
Pros:

great location, friendly staff

2026-03-30 • via Nuitee
C
Charles • couple • us
9
Cons:

Back doors don’t open with a key card.

2026-03-22 • via Nuitee
S
Shalondia • couple • us
8
Pros:

Location, Room layout

Cons:

Shower did not work properly

2026-03-20 • via Nuitee
G
Gabriela • couple • us
10
2026-03-16 • via Nuitee
E
Eduart Andres • solo_traveller • co
4
Incompleta me robaron la primera noche
Pros:

Ubicación

Cons:

La primera noche no pude alojarme cuando llegue a las 6 pm no hacía personal de recepción y no dejaron llaves ni información . El teléfono y correo que dejaron nunca contestó y perdí esa noche teniendo q pagar en otro hotel

2026-03-09 • via Nuitee
L
Lynn • solo_traveller • gb
8
Would come again
Pros:

Clean and comfortable

Cons:

Not having 24 hour check-in

2026-01-23 • via Nuitee
C
CHAUMONT • solo_traveller • us
10
2026-01-22 • via Nuitee