Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Small room size
Crowded pool area

Categories

Cleanliness
8.53
The hotel was noted for its cleanliness.
Service
8.8
The staff was described as very friendly and helpful.
Location
9.04
The hotel is in a great location, close to transportation and beaches.
Room Quality
7.49
Rooms were noted to be small and some lacked sound insulation.
Amenities
8.02
Good amenities, but some guests found the pool area crowded.
Value for Money
8.18
Good value for family stays according to multiple reviews.
Food and Beverage
8.63
Buffets were varied and of good quality.
Overall Experience
8.5
Overall, guests had a pleasant and relaxing stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:02

Property Description

Luxurious Waterpark Hotel in Cala Biniancolla

Waterpark and Gardens: Dive into fun at Splash Sur Menorca waterpark and relax in the spacious gardens and terraces.

Comfortable Accommodation: Enjoy double rooms with satellite TV, minibar, and private balcony. Opt for half board and savor the ample hotel catering service.

Family-Friendly Amenities: Sports facilities, two pools, including one for children, and a dedicated play area ensure a memorable stay for families.

Ready to experience the ultimate vacation at Hotel Sur Menorca, Suites & Waterpark?

Important information:

When booking full board or half board, please note that drinks are included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 1076 reviews
Cleanliness: 8.53
Service: 8.8
Location: 9.04
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.18
Food and Beverage: 8.63
Overall Experience: 8.5
S
Stephane • solo_traveller • be
9
Excellent séjour, hôtel à recommander.
Pros:

La qualité des services, les repas, la chambre , l'acceuil, la localisation.
Une belle découverte et les souhaits ont tous été respectés.

Cons:

Peut-être le fait que les horaires de fermeture de la piscine et du bar (le soir) soient tôt;
19h pour la piscine et 23h pour le service au bar, c'est tôt à mon sens.

2026-09-19 • via Nuitee
M
Mariarita • couple • it
8
Pros:

La pulizia. Il ristorante self service con ampia scelta e bevande incluse. Comoda la fermata del bus davanti all’hotel

Cons:

Il bagno della camera era piccolo, una più attenta manutenzione dello stesso sarebbe l’ideale

2026-09-19 • via Nuitee
L
Lorie • couple • be
8
2026-09-18 • via Nuitee
L
Laurence • solo_traveller • fr
9
Pros:

La taille et l'insonorisation de la chambre, la gentillesse du personnel, la propreté et la nourriture

Cons:

La salle de bain relativement petite, peu de place pour déposer ses affaires de toilette et surtout le bac à douche minuscule. Pas digne d'un 4 étoiles

2026-09-18 • via Nuitee
M
Monia • couple • it
9
Pros:

La gentilezza dello staff

Cons:

Aria condizionata troppo alta

2026-09-18 • via Nuitee
E
Emilia • solo_traveller • pl
7
2026-09-17 • via Nuitee
M
Marquez • solo_traveller • es
10
Pros:

El personal ....el buffet y su comida con el servicio ....la limpieza ...todo de 10!!!

Cons:

Nada

2026-09-17 • via Nuitee
F
Filipa • solo_traveller • pt
8
Pros:

Pequeno-almoço era variado

Cons:

O cheiro a humidade no quarto e em algumas zonas do hotel. Ter de trazer a toalha da piscina para o check-out. atendimento no check-out pela funcionária foi pouco simpática

2026-09-16 • via Nuitee
S
Silvia • solo_traveller • it
9
Vacanza da ripetere
Pros:

La pulizia, la gentilezza e disponibilità dello staff.
La posizione è ottima. Buona anche la cucina. Pasti a buffet molto ben organizzati.
Non ci sono però tovaglie nei tavoli.

Cons:

Ci sono alcune stanze proprio sopra il bar che è parecchio rumoroso. Me ne avevano assegnata una di queste ma nel momento che ne ho chiesta una più silenziosa me lhanno subito cambiata senza nessun problema.

2026-09-16 • via Nuitee
M
MAURO • couple • it
10
Perfetto per una vacanza rilassante al di fuori dalla confusione
Pros:

Colazione e cena a buffet comprese le bevande con ampia scelta e ottimo.
Il pasto extra a buffet comprese le bevande ad Euro 22,00.
Il pumino gratis per il trasporto alla spiaggia (10 minuti a piedi).
Piscina soddisfacente.
Fermata dell'autobus davanti all'albergo.

Cons:

Niente,
Va bene così, personale disponibile.

2026-09-16 • via Nuitee
M
Marco • solo_traveller • it
10
Pros:

Pulizia, camera, servizio buffet colazione,pranzo e cena top.

Cons:

Nulla.

2026-09-14 • via Nuitee
P
Pilar • family_with_children • pt
9
Cons:

The rooms could be modernized

2026-09-10 • via Nuitee
D
Delarue • solo_traveller • fr
10
Séjour très dympa
Pros:

Le personnel dans son ensemble. Un accueil parfait pour tout expliquer. Les buffets du matin et du soir, excellents. Grande diversité. La propreté de l'hôtel. Le calme. Très facile pour sillonner dans les parages. Navette gratuite a partir Hôtel pour les plages. Service de bus.. réactivité du personnel, pour régler les petits soucis de la chambre.

Cons:

Les Fumeurs n'ont pas leurs places, obligés de s'exiler fond de jardin, ou devant hôtel pour fumer. Ce qui exclut apéritifs ou dîner en terrasse. Dommage !

2026-09-09 • via Nuitee
J
Joan • couple • es
10
2026-09-06 • via Nuitee
J
Joan • couple • es
10
Totalment recomanable
Pros:

Habitacio confortable, bufet variat i bo, personal molt amable i atent

Cons:

La condensacio al bany, queda tot entalat i les parets molles

2026-09-06 • via Nuitee
S
sid ahmed • family_with_children • dz
5
2026-09-05 • via Nuitee
R
Rosaria • solo_traveller • it
6
Pros:

Piscina e camera

Cons:

Posizione

2026-09-04 • via Nuitee
G
Guillaume • couple • fr
7
Bon emplacement, vue sur le parking malgré les demandes de changement pourtant places disponibles
Pros:

L’emplacement

Cons:

La vue de la chambre sur le parking

2026-09-03 • via Nuitee
L
Leticia • solo_traveller • es
8
2026-09-02 • via Nuitee
J
Julie • solo_traveller • fr
7
Pros:

Personnel très efficace, propreté irréprochable. Les employés sont très actifs.
Emplacement excentré mais accès à pied ou en bus privé aux plages et sentiers autour.

Cons:

La formule club vacances ne nous a pas convenue pour un couple. Piscine inaccessible sur 3 jours, alord que cest ce qui avit orienté notre choix car envahie par les familles qui retiennent les places. Service restauration efficace mais repas stressant, obligé d'attendre d'avoir de la place ou de la laisser et climatisation trop forte. Qualité de la nourriture inégale.
Prix trop cher pour les bénéfices que nous en avions retirés. Correspond à des familles et aux gens qui aiment manger en quantité.

2026-09-01 • via Nuitee