Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Japanese garden
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Some rooms lack windows
Noisy at night in some areas

Categories

Cleanliness
9.03
Cleanliness is noted as very good in several reviews, but some comments suggest room for improvement.
Service
9.5
Reviews consistently highlight the friendly and helpful staff, contributing positively to the overall experience.
Location
9.54
Many guests praise the excellent location in Cabecera, near various attractions and restaurants.
Room Quality
8.49
Room quality varied; while some guests found rooms comfortable, there were complaints about small and dimly lit spaces.
Amenities
9.02
Amenities were generally satisfactory with positive mentions of breakfast and availability of laundry services.
Value for Money
9.48
Many reviews indicate guests felt they received good value for the price, especially with included breakfast.
Food and Beverage
9.03
The breakfast received positive feedback, although some guests noted variety or quality issues.
Overall Experience
9.5
Guests reported a positive overall experience, expressing intentions to return, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:41

Property Description

Convenient Location and Nearby Attractions
Hotel Anauco is ideally situated in Bucaramanga, with Acualago Water Park just 7.4 km away and various convention centers within easy reach.

Comfortable Accommodation and Services
Enjoy a comfortable stay in non-smoking rooms equipped with modern amenities, a garden, and free WiFi. Take advantage of concierge services, room service, and tour assistance for a hassle-free experience.

Delicious American Breakfast and Helpful Staff
Start your day with a delicious American breakfast served daily. The attentive staff at Hotel Anauco is ready to assist you with any information you may need and ensure a pleasant stay.

Book Hotel Anauco now for a memorable and convenient stay in Bucaramanga!

Important information:

We offer free cancelations.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 715 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.54
Room Quality: 8.49
Amenities: 9.02
Value for Money: 9.48
Food and Beverage: 9.03
Overall Experience: 9.5
S
Samir alexander • family_with_children • co
9
Pros:

La limpieza y los servicios que ofrecen

Cons:

El internet se vuelven lento y se cae aveces

2026-06-16 • via Nuitee
G
Gamba • solo_traveller • co
9
Pros:

Muy alternativo

2026-06-16 • via Nuitee
S
Sebastian • solo_traveller • co
10
Pros:

Una atención excelente por parte del personal del hotel

2026-06-09 • via Nuitee
J
Jorge • couple • co
10
Great place to stay, y definitely recommend it
Pros:

The location and the very friendly staff

Cons:

Nothing

2026-06-08 • via Nuitee
M
Mayorga • solo_traveller • co
8
Pros:

Limpio y la ubicación

Cons:

Sonido del ventilador

2026-06-05 • via Nuitee
C
Cesar • solo_traveller • co
10
Pros:

La ubicacion

Cons:

Presionan por el pago

2026-06-02 • via Nuitee
M
MARTIN • solo_traveller • co
9
Pros:

La atención

2026-05-31 • via Nuitee
E
Elizabeth • couple • co
10
Pros:

Muy bien ubicado, el concepto y conexión con la naturaleza y la atención

2026-05-24 • via Nuitee
S
Sean • couple • us
9
2026-05-23 • via Nuitee
P
Palacio Correa • solo_traveller • co
10
Siempre que voy a la ciudad bonita me hospedo en Anauco. Es espectacular!
Pros:

La ubicación es maravillosa y la atención de todo el personal

2026-05-22 • via Nuitee
T
Trejos • couple • co
10
Pros:

Si excelente

Cons:

Todo perfecto

2026-05-21 • via Nuitee
P
Peter Gadient • solo_traveller • ch
8
Cons:

booking hat Buchung gelöscht. beim einchecken fragte ich nach Bezahlung. später, wurde mir versichert. keine Reservation lag 10 Stunden später vor. jawohl so war das

2026-05-21 • via Nuitee
M
Mario Eduardo • solo_traveller • mx
10
Buen hotel con gran relación costo/beneficio
Pros:

El servicio y la amabilidad de todo el personal. La relación calidad/precio y el desayuno es variado y abundante.

Cons:

Si quieres pagar con tarjeta de crédito es más comisión.

2026-05-18 • via Nuitee
J
Jhon G • solo_traveller • co
10
2026-05-17 • via Nuitee
W
Willem • solo_traveller • nl
8
Pros:

Rustig, centraal gelegen. Zeer vriendelijk en behulpzaam personeel.

Cons:

Eenvoudige kamer.

2026-05-16 • via Nuitee
R
Richard • solo_traveller • us
2
Pros:

It was a convenient location, inexpensive.and fairly clean.

Cons:

The room is very small without windows or air-conditioning. It was clean, but it was spartan, and it felt like a dungeon. The bed was old and lumpy. It was quiet and dark, good for sleeping. The breakfast was spartan as well. 4 slices of cantaloupe, coffee, scrambled eggs with an arape. The eggs were so salty it was inedible. They do not allow early check-in, which is at 3PM. It was my fault for not checking the check-out time, which is at 11:00 am. I was 40 minutes late, and they charged me an extra 20,000 COP. Additionally, they charge an extra 7% if you use a credit card, which is ridiculous. During my stay in Bucaramanga, I stayed at 3 different hotels, one 5 star hotel, and two 3 star budget hotels. For the value, this hotel would not be my selection, even if you are on a budget. There are better options. I was greatly disappointed by the ratings it has received on Booking.com.

2026-05-15 • via Nuitee
A
Ariza Puche • extended_group • co
10
Acogedor
Pros:

Es súper limpio, Exelente atención

2026-05-13 • via Nuitee
L
Lesly Johanna • family_with_children • co
9
Pros:

Excelente calidad- precio. Su personal es muy amable y servicial. Recomendado.

2026-05-11 • via Nuitee
A
Ana • solo_traveller • co
8
Pros:

La atención de la señora Yadira ☺️

Cons:

En calor de la zona de desayuno. Tampoco es que sea algo grave.

2026-05-10 • via Nuitee
L
Luisa Alejandra • extended_group • co
9
2026-05-10 • via Nuitee