The Railway by Innkeeper's Collection

Hotels
8.3 (1324 reviews)
The Railway Ember Inn, Station Lane , Hornchurch , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good food and breakfast
Friendly and attentive staff
Cons:
Noisy at times
Issues with room lighting

Categories

Cleanliness
7.89
There were mentions of cleanliness being good, but one review noted the lighting was a downside in the bedroom.
Service
8.86
Multiple reviews highlighted the friendly and attentive service from staff, specifically mentioning managers who made guests feel welcome.
Location
8.4
The hotel is conveniently located near events and transport links, which was positively received.
Room Quality
7.85
Rooms were described as clean and comfortable, but some noted issues like insufficient lighting.
Amenities
8.18
Amenities such as a lively bar and restaurant were appreciated, though some guests noted minor complaints.
Value for Money
8.34
Guests mentioned good value for money with food and services provided.
Food and Beverage
8.69
Breakfast and other food options received consistently positive feedback from guests.
Overall Experience
8.16
Overall, guests expressed satisfaction with their stay, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:56

Property Description

Convenient Location:
Located just a 2-minute walk from Hornchurch Underground Station, The Railway by Innkeeper's Collection offers easy access to central London within 40 minutes by car.

Well-Equipped Bedrooms:
The spacious bedrooms feature en suite bathrooms with complimentary toiletries, TV, and tea/coffee making facilities for a comfortable stay.

Dining Options:
Guests can enjoy traditional food at The Railway Inn or explore nearby dining options just a 5-minute walk away.

Experience comfort and convenience at The Railway by Innkeeper's Collection. Book now for a memorable stay!

Important information:

Please note that only children aged 14 and over can dine in the pub, and only when accompanied by an adult.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 1324 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 8.18
Value for Money: 8.34
Food and Beverage: 8.69
Overall Experience: 8.16
R
Rudy • family_with_children • us
9
2026-09-19 • via Nuitee
D
David • solo_traveller • gb
10
2026-09-19 • via Nuitee
L
Larry • solo_traveller • gb
4
Pros:

Have stayed here before - convenient for our purpose.

Cons:

Had a band on on the night we stayed - we didn't know this when we booked and had a very early start the next morning so wasn't the ideal stay. Had a long wait to check in - longer than on previous times - staff were serving customers 'out of order' so was a bit frustrating.

2026-09-19 • via Nuitee
S
Sam • solo_traveller • gb
4
4/10 wouldn't recommend
Cons:

Room smelled damp, bed was uncomfortable and the pillows were poor. Full english breakfast was a generous 3/10.

2026-09-18 • via Nuitee
N
Nathalie • solo_traveller • de
7
Häuschen mit englischem Charme
Pros:

Das Häuschen hat Charme. So stellt man sich ein englisches Pub mit Gästezimmern vor. Das Personal war super, man hat eine gute Anbindung zum Bus und zum Zug.

Cons:

Es ist wohl dem doch schon alten Haus geschuldet, aber die Fenster konnte man nur einen Spalt aufmachen. Dadurch das wir in der extremen Hitzewelle (juli) dort waren, war es Nachts viel zu heiß trotz Ventilator.
Soweit war es sauber, was uns aber aufgefallen ist während unserem Aufenthalt wurde das Bad nicht sauber gemacht, Handtücher ausgetauscht ja, aber kein Staubsaugen.

2026-09-16 • via Nuitee
H
hafiya • solo_traveller • gb
1
2026-09-15 • via Nuitee
B
Brian • couple • gb
8
Lovely staff, clean and tidy
Pros:

Convenient to buses trains and restaurants.

2026-09-14 • via Nuitee
P
Peter • couple • gb
10
Great location great accommodation all round good
Pros:

Great location very clean good amenities

Cons:

The beer wasn’t free

2026-09-14 • via Nuitee
P
Phil • couple • gb
8
Really nice stay at the Railway
Pros:

Location, atmosphere, pleasant and friendly staff

Cons:

Mattress a bit firm but that’s a very personal thing

2026-09-13 • via Nuitee
C
Christine • couple • gb
9
Lovely stay at The Railway
Pros:

Staff were really friendly, room was spotless, couldn’t fault the evening meal and breakfast. Pubs was lively in evening with a great atmosphere. Wouldn’t hesitate to stay there again.

Cons:

N/A

2026-09-12 • via Nuitee
C
Cray • solo_traveller • gb
8
Convenient for short break
Pros:

Stayed over night so very convenient for short break.

2026-09-12 • via Nuitee
T
Terrie • solo_traveller • gb
9
Pros:

Very friendly and helpful staff, large comfortable room. Very clean and good breakfast. Very close to station so convenient for London.

Cons:

Traffic noise but earplugs were provided in room!

2026-09-11 • via Nuitee
J
JORDY • couple • gb
1
2026-09-10 • via Nuitee
W
Woodhouse • solo_traveller • gb
9
2026-09-10 • via Nuitee
R
Robert • couple • gb
7
Great staff but food and level of cleanliness needs improvement.
Pros:

Staff were excellent

Cons:

Food wasn’t good. The breakfast bacon and sausages were obviously microwaved and then just tossed on the grill. Sausages were very pale even with when ordered for dinner. We did mention it to the server.

2026-09-08 • via Nuitee
M
Maureen • solo_traveller • gb
9
Pros:

Ben showed us around, pointing out escape routes and emergency telephone.

Cons:

Room was a little stuffy, (there was an excellent fan but too noisy to run whilst sleeping).

2026-09-07 • via Nuitee
S
sheila • solo_traveller • gb
8
Very well priced room . Comfy bed & lovely crisp bed linen & towels
Pros:

Friendly staff , spotless room & close to wedding venue .

Cons:

No complaints

2026-09-07 • via Nuitee
M
Marion • solo_traveller • gb
10
Comfy, friendly place next to tube station
Pros:

Perfect location for wedding at Langtons house/ next to Hornchurch tube. Staff helpful and friendly. Excellent breakfast. I stayed on a Sunday night - nice & quiet

Cons:

Pillows slightly lumpy

2026-09-07 • via Nuitee
M
Maureen • couple • gb
10
2026-09-07 • via Nuitee
V
Valerie • solo_traveller • gb
8
Ideal location for my event
Pros:

Staff friendly, room clean and tidy, good breakfast

2026-09-07 • via Nuitee