Riviera Hotel Hartenbos

Hotels
7.4 (225 reviews)
Port Natal Avenue , Mossel Bay , za

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Garden
Bar
Outdoor pool
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful area
Clean pool
Cons:
Poor food quality
Cleanliness issues
Overpriced room rates

Categories

Cleanliness
6.65
Some concerns were raised about cleanliness, particularly regarding the toilets.
Service
8.65
Staff were described as friendly and accommodating throughout the stay.
Location
8.65
Great location near beautiful areas.
Room Quality
7.15
Rooms were noted as beautiful, but some aspects require attention.
Amenities
7.65
Good pool and outdoor areas, though some facilities operated at inconvenient times.
Value for Money
6.65
Several comments indicated it was overpriced considering amenities offered.
Food and Beverage
6.15
Food quality was mentioned as below expectations, requiring improvement.
Overall Experience
7.65
Overall experience was mixed, with highlights in staff support and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:42

Property Description

Luxurious Accommodation
Riviera Hotel Hartenbos offers a range of comfortable rooms, some with stunning sea views and balconies. Guests can enjoy the convenience of a kitchen with modern appliances in selected rooms, ensuring a home-away-from-home experience.

Relaxation and Recreation
Unwind by the outdoor swimming pool or take a leisurely stroll through the lush garden. Indulge in delicious meals at the on-site restaurant and grab a drink at the bar. With Hartenbos Beach just 800 meters away, sun-soaked relaxation is at your doorstep.

Convenient Location
Situated near key attractions like Bartolomeu Dias Museum Complex and Botlierskop Private Game Reserve, Riviera Hotel Hartenbos provides easy access to explore Mossel Bay. Plus, with George Airport just 39 km away, your journey to relaxation begins seamlessly.

Book your stay at Riviera Hotel Hartenbos now for an unforgettable coastal retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for ZAR 350 per person per night when using an existing bed.
    Children up to and including 16 years old stay for ZAR 360 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 225 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.15
Amenities: 7.65
Value for Money: 6.65
Food and Beverage: 6.15
Overall Experience: 7.65
W
Werner • solo_traveller • za
9
2026-07-02 • via Nuitee
D
David • solo_traveller • za
1
Would not recommend this hotel
Pros:

The view

Cons:

This rates as my worst accommodation experience ever.

There was no Wi-Fi available in the room and no heater provided, despite the cold winter conditions. When I enquired, I was informed that heaters are not supplied.

The condition of the room was also disappointing:

The kettle was rusty on the inside, presenting a potential health risk.
There was mould in the bathroom basin.
The bathroom door handle was missing.
The kitchen floor was stained and appeared unclean.

Considering the condition of the accommodation and the lack of basic amenities, I found it to be significantly overpriced.

To add to the frustration, I vacated the premises early and was given written assurance that I would receive a refund, albeit a minimal amount. To date, no refund has been paid.

I also found the owner/CEO to be abrupt and unaccommodating when attempting to address these concerns.

2026-06-10 • via Nuitee
V
Vincent • solo_traveller • za
10
Pros:

Beautiful and perfect from when you enter until you leave.
Amazing staff and excellent service all round.
Definitely a 10/10!!

Cons:

Having to leave so soon!

2026-05-16 • via Nuitee
A
Ash • family_with_children • za
8
Excellent location, well deserved break.
Pros:

Awesome location, huge unit, comfy beds and fluffy towels. All the amenities of home. Staff that service the unit as well as restaurant staff very friendly.
Family room & Apartment

Cons:

Some areas could do with a deep clean, viz the bathrooms and in corners. Under the beds as well, blonde hairs everywhere, and not one of us is blonde!

2026-05-06 • via Nuitee
T
Theresa • extended_group • za
5
Pros:

The pool area looked really nice

Cons:

the facility was not clean.
We had lots of miggies in the flatlet.
Shower needs attention
Kitchen was dirty

2026-03-20 • via Nuitee
L
Loraine • couple • za
6
great location but substandard service
Pros:

Great location

Cons:

Restaurant and staff substandard

2026-03-16 • via Nuitee
M
Melanie • couple • za
8
Nice place
2026-03-15 • via Nuitee
A
Alice • family_with_children • za
10
2026-02-14 • via Nuitee
V
Van Huyssteen • family_with_children • za
8
2026-01-12 • via Nuitee
H
Hubert • family_with_children • za
8
2026-01-10 • via Nuitee
M
Marilyne • family_with_children • za
7
Overall the staff were very friendly and willing to assist.
Pros:

The area at the swimming pool very nice. The staff were very friendly.

Cons:

Breakfast could improve, not very tasty or presentable. Coffee not good quality, the toilets in the reception area were smelling everyday. The hotel need some renovations.

2026-01-03 • via Nuitee
J
Jpret • family_with_children • za
8
2025-12-30 • via Nuitee
N
Niki • extended_group • za
10
2025-12-26 • via Nuitee
J
Johan • family_with_children • za
8
2025-12-25 • via Nuitee
I
Ian • family_with_children • za
8
Pros:

N/A

Cons:

N/A

2025-12-12 • via Nuitee
M
M • family_with_children • za
8
2025-12-11 • via Nuitee
L
Leon & Berdine • family_with_children • za
1
2025-12-07 • via Nuitee
C
clive • couple • za
3
Will never go back
Cons:

No WI FI in room. No shower in room. TV hardly watchable. Very over priced

2025-12-03 • via Nuitee
G
Garron • family_with_children • za
10
Pros:

The quietness

2025-12-03 • via Nuitee
K
Kyle • couple • za
10
2025-12-02 • via Nuitee