ITALIAN GUEST

Hotels
6.8 (69 reviews)
No 557 / 10 Ward No 03 Nilavelli Trincomalee , Trincomalee , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
Cleanliness issues
High food prices

Categories

Cleanliness
5.53
Presence of lizards and cockroaches in the bathroom mentioned.
Service
8
Staff were friendly and attentive.
Location
7.54
Conveniently located near Nilaveli Beach.
Room Quality
6.99
Rooms are clean and comfortable.
Amenities
6.52
Pool surrounded by flowers, but lacking some items like a kettle.
Value for Money
5.98
Food was a bit costly given the budget constraints.
Food and Beverage
7.53
Food was delicious and enjoyed.
Overall Experience
6.3
Guests had a wonderful experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 12:00

Property Description

Luxurious Accommodation with a Touch of Italy

Outdoor Pool and Exquisite Dining Experience
Experience a stay like no other at ITALIAN GUEST, where you can unwind by the outdoor swimming pool and indulge in delectable meals at the on-site restaurant. The concierge service ensures all your needs are met, making your stay truly memorable.

Convenience and Comfort
With a 24-hour front desk, airport transfers, and free WiFi, convenience is at your fingertips. The rooms are elegantly furnished with a seating area, offering a cozy retreat after a day of exploring. Plus, enjoy activities like billiards and cycling in the picturesque surroundings.

Ready to experience luxury and convenience at its best? Book your stay at ITALIAN GUEST now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.8
Based on 69 reviews
Cleanliness: 5.53
Service: 8
Location: 7.54
Room Quality: 6.99
Amenities: 6.52
Value for Money: 5.98
Food and Beverage: 7.53
Overall Experience: 6.3
L
Lianne • family_with_children • gb
6
2026-08-22 • via Nuitee
R
rachael • solo_traveller • gb
9
Great pool and close to beach
Pros:

Lovely hosts, great pool. Family room fit 5 of us well.

Cons:

Everything was good.

2026-08-19 • via Nuitee
J
Jose • extended_group • es
7
La ubicación es muy buena
Pros:

El alojamiento es correcto

Cons:

Horario de desayuno. Según lo que pretendas hacer empezar a las 8 de la mañana el turno de desayuno es un poco tarde

2026-08-17 • via Nuitee
M
Marta • solo_traveller • es
7
Pros:

Està aprop de la platja i el personal és maco.

Cons:

Els llits eren una mica incòmodes i feien molt soroll

2026-08-16 • via Nuitee
P
Philomène • family_with_children • fr
4
Manque de professionnalisme malgré un potentiel certain.
Pros:

Jardin fleuri très jolie, grande piscine, personnel

Cons:

Le patron, la propreté et présence de cafard et crapaud,la nourriture, piscine trouble, pas d’isolation sonore.

2026-08-15 • via Nuitee
J
Jursche • family_with_children • nl
5
Zou het niet aanraden
Pros:

Kamer was prima, bed lag goed en airco en ventilator deed het perfect. Mooie tuin, fijne ligbedjes bij zwembad. Op loopafstand van wat restaurantjes en strand. Laundry service was goed!

Cons:

De geur van de badlakens, de verwaarloosde staat van het hotel, geen vriendelijk personeel, geen service. Zwembad niet schoon. De kamer werd van de 4 nachten dat we er waren nooit schoongemaakt, we moesten zelf om schone handdoeken en wc papier vragen. Badkamer was in slechte staat. Wifi werkte niet in de kamer. Kamers gehorig. Restaurant zag er vies en ongezellig uit, we durfde hier niet te eten. Deed ook niemand. Dus 3x per dag buiten de deur eten (nog behoorlijk prijzig). Was best een stukje lopen naar het strand en daar nauwelijks strandtenten, geen eet/drink en zitgelegenheden, vooral boten. Telkens naar Uppaveli gegaan, daar is het beter en strand net zo mooi. Van alle plekken waar wij geslapen hebben (10 stuks) was dit de minste, zou het niet aanraden.

2026-08-15 • via Nuitee
A
Anne-Cécile • solo_traveller • fr
4
Pros:

L hôtel est bien situé pas loin de la plage et de restaurants

Cons:

Niveau rapport qualite prix cest tres cher et les photos sont trompeuses.. la chambre est vétuste et la piscine plus que trouble.. la propreté laisse à désirer.. je ne recommande pas cet hôtel

2026-08-15 • via Nuitee
P
Piotr • solo_traveller • pl
9
2026-08-12 • via Nuitee
E
Emma • couple • fr
2
Hôtel à éviter surtout avec des enfants
Pros:

La proximité avec l’océan est bonne.

Cons:

Chambre non entretenue, avec plusieurs objets cassés ou abîmés ou sales. Piscine trouble. Petit déjeuner hors de prix surtout avec les fourmis trouvés dans la crêpe … (l’hôtel ne nous a pas fait payer)

2026-08-10 • via Nuitee
J
JANE&ASSOCIATS • solo_traveller • es
6
2026-08-10 • via Nuitee
L
Lucas • solo_traveller • nl
7
2026-08-09 • via Nuitee
M
Marta • solo_traveller • es
10
Pros:

La hospitalidad del propietario, se preocupó de que nuestra estancia fuera perfecta. Sobre todo en tema alimentario.

La atencion y servicio.
El taman̈o de las habitaciones.

2026-08-08 • via Nuitee
S
stephane • family_with_children • fr
5
Petits déjeuners et repas trop chers
Pros:

Prix des chambres avantageux mais celui des repas et petit déjeuner

Cons:

L’eau de la piscine était trouble ce qui ne fait pas envie de se baigner

2026-08-08 • via Nuitee
J
Johannes • family_with_children • nl
6
Als de eigenaar eerst energie steekt in een upgrade van de kwaliteit op alle fronten kan dit een superfijne plek worden
Pros:

Aardige eigenaar met grote plannen voor deze plek, groot zwembad

Cons:

Op alle fronten is er ruimte voor verbetering: het eten is onvoldoende afgestemd op buitenlandse gasten, het zwemwater is niet helder, het beddengoed oogt niet schoon, de tafels naast het zwembad zijn kapot.

2026-08-08 • via Nuitee
E
Emmanuelle • solo_traveller • fr
10
Pros:

La jolie piscine au milieu des arbres

Cons:

Juste ajouter un frigo

2026-08-06 • via Nuitee
P
Povilas • family_with_children • lt
5
Mediocre at best
Pros:

Pool looked ok, although we did not use it. Location is quite good, walkable to restaurants and the beach.

Cons:

Not very clean. Ants in the room. Rooms need quite a bit of renovation, there were some electric cables sticking out in the bathroom. Breakfast was not good and we were not asked what we want apart from coffee/tea, just some things were brought to us. Would not pick this place again.

2026-08-05 • via Nuitee
O
Olivia • extended_group • gb
3
2026-08-04 • via Nuitee
S
Selka • family_with_children • au
5
Pros:

The pool was a lovely setting.
Easy walk to the beach.

Cons:

Pool was heavily chlorinated and used for dive instruction on one occasion during our stay.

Rooms were tired and in need of some TLC - rotting door frames, capped wires hanging out of walls and almost no water pressure in sink taps in 2 of our 3 rooms booked.
Slats broke in two of the sun lounges we sat on.

It was unsettling to see a strange sign next to the pool advising guests not to give staff alcohol or cigarettes.

2026-08-02 • via Nuitee
H
huchet • solo_traveller • fr
4
2026-07-25 • via Nuitee
T
Tom • family_with_children • gb
8
Pros:

Very helpful staff, delicious supper

Cons:

Not enough storage/hanging space in the bedroom

2026-07-25 • via Nuitee