Hotel Le Sapphire

Hotels
7.9 (97 reviews)
NH766 Kottakkunnu, Opposite Gitanjali Petrol Pump , Sultan Bathery , IN

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location is great
Breakfast was generous
Cons:
No handwash in the washroom
TV was not working
WiFi didn't connect

Categories

Cleanliness
5.65
Lacked basic amenities like handwash in the washroom.
Service
8.65
Standard service quality for this hotel tier.
Location
9.15
Location is great.
Room Quality
6.65
Room was not adequately described.
Amenities
7.65
WiFi didn't connect; parking facilities were not good.
Value for Money
9.15
Good value for money considering location and breakfast.
Food and Beverage
8.65
Breakfast was generous.
Overall Experience
7.65
Overall experience reflecting a mix of positive and negative sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 17:49

Property Description

Luxurious Accommodation
Hotel Le Sapphire, situated in Sultan Bathery, offers elegant 4-star accommodation with a range of amenities. Each room features a wardrobe, private bathroom, and some even boast a balcony. Guests can enjoy free WiFi, room service, and a 24-hour front desk for convenience.

Convenient Location
Within close proximity to Ancient Jain Temple and Edakkal Caves, this hotel is ideal for exploring the rich history of the area. Additionally, Heritage Museum and Neelimala Viewpoint are easily accessible, offering guests a glimpse into the local culture and natural beauty.

Exceptional Services
With a restaurant, ATM, and concierge service on-site, Hotel Le Sapphire ensures a comfortable stay for all guests. The property also provides free private parking and a paid airport shuttle for added convenience.

Experience luxury and convenience at Hotel Le Sapphire - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.9
Based on 97 reviews
Cleanliness: 5.65
Service: 8.65
Location: 9.15
Room Quality: 6.65
Amenities: 7.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 7.65
M
M R • solo_traveller • in
5
Pros:

Food at the Restaurant and the Restaurant service were very good

Cons:

Dental kit and water were not provided in Room . Room Heater was not working

2026-09-14 • via Nuitee
S
Sidharth • solo_traveller • in
10
2026-09-07 • via Nuitee
K
Krishnan Vazhakodan • solo_traveller • ae
6
Cons:

Basic hygiene missing in a ₹2500+/night

I stayed here last night and the experience was extremely disappointing for a property charging over ₹2500 per night and claiming 4-star standards.

Room hygiene issues:

When we checked in, the bed sheets had visible stains and hairs. The duvet was very old and heavily stained, and the duvet cover looked the same. Pillows and pillow covers clearly had not been changed since the hotel opened. This is unacceptable at any price point, let alone this rate.

We informed reception on our way out. The staff member was polite and promised it would be fixed. When we returned, only the bed sheet had been changed - and the dirty one was still left in the room.

When housekeeping arrived, he honestly admitted he didn't know how to change a duvet cover. I had to do it myself after he gave me a replacement. What shocked me most was when he told me, "We don't change this unless it's heavily dirty..Even they did not. Collect the previous guuests tips as it was kept on the closed cabinet.

Missing basic amenities:

There was no tissue box, no toilet roll, no dental kit, no shaving kit, not even hand soap. If you’re claiming 4* charging ₹2500+ per night, spending ₹100 on basic hygiene and toiletries should be non-negotiable.

Positive note: Restaurant staff were good and courteous.

Management/Owner: Please understand that a 4-star rating isn't just about the building. It’s about cleanliness, linen quality, and basic guest care. Don't only chase money - invest in hygiene first. I truly don't understand how this property qualifies as 4-star in its current condition.

2026-06-19 • via Nuitee
N
Noushad • couple • bh
5
Pros:

This property 3 star

Cons:

Bed sheet pillow cover towel all old not clean

2026-06-10 • via Nuitee
Y
Yadu • solo_traveller • in
7
2026-06-04 • via Nuitee
M
Mohamed • couple • in
9
2026-03-30 • via Nuitee
A
Ashiq • couple • in
10
2026-03-28 • via Nuitee
C
Christiane • couple • de
8
2026-02-10 • via Nuitee
J
Jomon • family_with_children • in
8
Very good
Pros:

I really enjoyed my stay with family

2026-01-08 • via Nuitee
F
Feroz • couple • in
10
Pros:

Room Ambience. Cleanliness

2025-12-28 • via Nuitee
S
Samiksha • couple • in
5
It was nothing like a 4 star hotel, no handwash in the washroom, tv was not working. Parking facility were not good, no
Pros:

Nothing it was nothing like a 4 star hotel

Cons:

Nothing.

2025-10-12 • via Nuitee
V
vessam • couple • in
8
Good value for money
Pros:

Location is great, breakfast was generous too

Cons:

WiFi didn't connect

2025-09-17 • via Nuitee
B
Banu • couple • in
3
Cons:

Room

2025-09-12 • via Nuitee
N
Nizamuddin • extended_group • in
10
2025-09-09 • via Nuitee
M
Mohammed • couple • in
9
2025-07-19 • via Nuitee
R
Rashmi • review category business travellers • in
8
Very good
2025-05-20 • via Nuitee
V
Vinu • family with young children • in
10
Looking for real value for money.. this is the THE HOTEL!!
Pros:

The location of the hotel is a great plus point. It is situated on the main road very close to the city centre and close to Ksrtc bus stand.The reception staff were very helpful and courteous. The check in and check out experience was very smooth. The reception staff also helped us with getting taxi and auto for our local trips. The lift facility was very helpful. The rooms were very clean. The toilet was also clean and well maintained. Room size of deluxe rooms were big and spacious. Bed and linen was very clean and comfortable. View from the deluxe rooms were pleasant overlooking a green patch beside the hotel. Overall a very clean and comfortable hotel. Surely a very good hotel to consider to stay in Sultan Battery.

Cons:

The resteraunt in the hotel caters more to the local pallette and local cuisine. Yet the service is good and food options are also good.

2025-04-23 • via Nuitee
S
Shamsudeen • solo traveller • in
10
Exceptional
2025-01-21 • via Nuitee
Z
Zaid • young couple • ca
10
This is one of the best hotels I’ve ever stayed at. The deluxe room was incredibly spacious—larger than any I’ve seen be
Pros:

Everything was excellent.

2025-01-03 • via Nuitee
T
Tony • with friends • in
6
Pleasant
Pros:

The rooms were good. Bathroom was clean. The location is also good.

Cons:

The parking is troublesome. It doesn't have much parking space.

2024-12-30 • via Nuitee