Children allowed

Facilities

WiFi available
Free WiFi
Restaurant
Room service
Terrace
Family rooms
Garden
Hiking
BBQ facilities
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Guided wildlife tours
Cons:
WiFi issues in rooms
Drainage problems in the bathroom

Categories

Cleanliness
8.44
The rooms are well-equipped and very clean as mentioned in several reviews.
Service
9.91
Guests praised the staff's attentiveness and helpfulness throughout their stay.
Location
9.95
The location near the jungle and close to wildlife was a highlight for guests.
Room Quality
9.4
Rooms feature hot showers, air conditioning, and comfortable beds.
Amenities
8.93
Amenities include Starlink WiFi and various facilities that are well-received.
Value for Money
8.89
Standard quality for this hotel tier, generally viewed as worth the price.
Food and Beverage
9.44
The breakfast and meals were well-prepared and had a good variety.
Overall Experience
9.41
Overall, visitors had a memorable experience and would highly recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 06:01

Property Description

Picturesque Setting and Comfortable Accommodation
Nestled in Bukit Lawang, Sam's Bungalows offers a serene escape with lush gardens, a charming terrace, and cozy rooms with stunning river and mountain views.

Convenient Amenities and Services
Guests can enjoy the convenience of room service, a helpful tour desk, and currency exchange facilities during their stay at Sam's Bungalows. The on-site restaurant and bar provide delicious meals and refreshing drinks for a delightful experience.

Easy Travel Arrangements
With a paid airport shuttle service available, reaching Sam's Bungalows from Kualanamu International Airport is hassle-free, ensuring a smooth start to your relaxing getaway.

Ready to experience tranquility and comfort at Sam's Bungalows? Book your stay now for an unforgettable retreat.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 142 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.95
Room Quality: 9.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 9.44
Overall Experience: 9.41
O
Oliver • solo_traveller • gb
10
Great accommodate and jungle treks in Bukit Lawang
Pros:

Sam's Bungalow is a great place to stay in Bukit Lawang if you want to be in a quieter part of the town. The room was very generously sized and even had a hot water shower. The bed was very comfortable. The staff were incredibly nice, including Sam himself. My 5-day jungle trek was absolutely wonderful, with Chandra and "Mama" forming a perfect team, guiding me through the jungle and looking after my welfare. In summary, I highly recommend Sam's Bungalow and Treks!

2026-09-17 • via Nuitee
R
Roman Riccardo • solo_traveller • ch
10
Pros:

Super Lage und sehr hilfsbereites, herzhaftes Personal. Unterkunft wunderschön und top ausgestattet.

2026-09-15 • via Nuitee
D
Di • extended_group • au
10
2026-09-12 • via Nuitee
L
Lennard • solo_traveller • de
7
Pros:

The value for money was good. The breakfast was also good and sufficient and the staff were friendly.

Cons:

The location of my room was not ideal, as it was right next to the walkway, but I could live with that for one night. I was told online that the airport transfer would cost 700k, but in the end, I was charged 800k. This should be communicated more clearly in the future.

2026-09-11 • via Nuitee
V
Virgili • couple • it
10
Assolutamente consigliato!
Pros:

Tutto, posizione eccellente in questo splendido villaggio, camere belle e pulite. Servizi ottimi, cucina, Wi-Fi e soprattutto la disponibilità dello staff, tutti ragazzi in gamba, gentili e simpatici. L’organizzazione delle escursioni ottima da parte di Andri che ha gestito il trek nella giungla e Farhan al seguito, che fanno parte dello staff di Sam’s. Ci hanno fatto vivere questa esperienza al top, con attenzione alla sicurezza e all’osservazione degli animali. Super consigliato.

2026-08-29 • via Nuitee
J
Jianxiu • solo_traveller • cn
10
很完美，我可以咨询到一切我需要的项目和疑问
Pros:

很完美

Cons:

很完美

2026-08-26 • via Nuitee
W
wen • couple • cn
10
Pros:

房间整洁干净；工作人员很友好，反应迅速，餐饮好吃，支付方便。忘记带徒步鞋，谢谢你们免费借给我的徒步鞋；还有过了餐饮时间，谢谢你们骑摩托帮忙去镇上买食物……很多温馨美好的记忆，非常推荐！

Cons:

无

2026-08-22 • via Nuitee
W
Wouter • family_with_children • nl
10
These people really take care of you.
Pros:

Apart from great location with perfect river view and great rooms (family room), we enjoyed great serviceability. They really take care of you.
Especially with allergy, they really try to

No push, easy relaxing atmosphere.

2026-08-21 • via Nuitee
S
Sarah • extended_group • gb
9
It was right at the end where you could swim in the river or take the river walk. Sam and his team were so helpful and w
Pros:

Amazing location and awesome balcony.

2026-08-19 • via Nuitee
R
Ryan • family_with_children • ca
8
Pros:

Property was in a great location on the River. We did a 3 night trek and our guides Joani and Toni were friendly and super professional. The food prepared by Ram was delicious and we were never hungry.

Cons:

The air con on the second level of the guest house had a hard time keeping the room cool enough.

2026-08-15 • via Nuitee
S
Sieuwert • extended_group • nl
8
2026-08-09 • via Nuitee
U
Ursula • family_with_children • at
9
-
Pros:

So schöne Bungalows und leckeres Frühstück a la carte!

Cons:

-

2026-08-03 • via Nuitee
A
An • couple • be
10
Niet te evenaren service en behulpzaamheid!!
Pros:

Erg vriendelijke en behulpzame organisatie zowel tijdens ons verblijf, als tijdens de tour. Uiterst zelden zo'n behulpzaamheid van al het personeel meegemaakt!!! Ook het eten was zeer goed en een mooie locatie!

Cons:

Niets. Ik kan deze accomodatie alleen maar aanbevelen!

2026-07-23 • via Nuitee
H
HET's • solo_traveller • gb
10
Pros:

Everything was amazing

Travelled with family (two teenagers) all lived it.

Staff 5 star
Food 5 star
Venue location exceptional

Cons:

Monkeys casing some nuisance but bearable. Travel to hotel from airport 3 hours.

2026-07-16 • via Nuitee
F
franck • couple • fr
10
Personnel au top à Sam’s bungalow, super chambre
Pros:

Le personnel, très sympathique et serviable. L’emplacement est super, au bord de la rivière, proche du départ du trek. La chambre est propre, confortable, eau chaude et climatisation. Ils nous ont organisé le transfert depuis l’aéroport de Medan, top, en voiture puis la fin en scooter.

Cons:

Rien, tout était super.

2026-07-13 • via Nuitee
L
Lyndsey • solo_traveller • au
10
Wish I could have stayed longer 🌳
Pros:

Lovely view of the Gunung Leuser National Park from my room. Comfortable room and bed with a spacious terrace. Nice food in Sam’s restaurant.

Cons:

It was on the outskirts of the main area. It wasn’t far to walk but as a female travelling alone, I didn’t like walking up there at night.

2026-07-09 • via Nuitee
J
Julieta • family_with_children • ch
10
2026-07-08 • via Nuitee
Y
Yu Edwards • couple • hk
10
An unforgettable stay from start to finish
Pros:

Amazing location, incredible food, both breakfast and dinner. Spacious room which was very clean.
Sam Bungalows and Treks made this the best holiday we've ever had. The atmosphere was spot on – relaxed, welcoming and genuinely authentic. Everyone made us feel at home, and it was the perfect place to unwind after exploring. We left with some amazing memories and would love to come back one day.

Cons:

Honestly, there wasn't anything we didn't like. Everything exceeded our expectations, and we'd happily stay here again. If we're ever back in the area, this will be our first choice.

2026-07-07 • via Nuitee
A
Alain • extended_group • ch
8
Nice place but a bit disappointed by the food.
Pros:

Spacious room, good AC, balcony.
Terrace of the restaurant overlooking the river and the jungle.

Cons:

Hot water not working. Monkeys jumping on metal sheets roof from 2 am.
Poor breakfast.

2026-07-06 • via Nuitee
L
Lori • family_with_children • au
10
Everything you need
Pros:

Friendly staff, good food, great views.

Cons:

N/A

2026-07-04 • via Nuitee