Santa Grand Classic Kuala Lumpur, Chinatown

Hotels
8.2 (3124 reviews)
No 1 & 3 Lebuh Pudu Laluan Kasturi , Kuala Lumpur , MY
+60 3-2022 0880

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Terrace
Family rooms
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.09
Generally clean, but some reviews noted issues with the drainage system.
Service
9.06
Staff were consistently described as friendly and helpful across multiple reviews.
Location
9.1
Excellent location near Central Market and attractions, with easy transport options.
Room Quality
7.55
Some rooms are considered small, which could feel cramped for couples.
Amenities
7.58
Amenities were functional but limited, as noted in breakfast and room space.
Value for Money
8.04
Good value for the price point, though some feel it's closer to a 3-star hotel.
Food and Beverage
7.59
Breakfast selection was basic, with limited vegetarian options.
Overall Experience
8.56
A generally positive experience highlighted by friendly service and a strategic location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:32

Property Description

Central Location in Kuala Lumpur
Located near Bank Negara Malaysia Museum and Art Gallery, guests can easily explore the city.

Comfortable Rooms and Amenities
Enjoy air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom.

Convenient Services and Dining Options
With a 24-hour front desk, concierge services, and an on-site restaurant, guests can unwind and dine with ease.

To book your stay at the Santa Grand Classic Kuala Lumpur, Chinatown and enjoy these amenities, visit our website or contact us directly.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.2
Based on 3124 reviews
Cleanliness: 8.09
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 8.56
A
Amélie • solo_traveller • fr
9
Pros:

L'emplacement est très bien juste a côté d'un petit marché très sympathique et d'un convenience store 24/24 .
Les employés étaient tous adorables et très attentif à nos besoins .
La piscine sur le roof top ouverte jusqu'à 22h30 était un plus à ne pas négliger.
Les chambres était parfaite pour 1 personne mais je pense légèrement petite pour 2 .
Je recommande grandement cet établissement

Cons:

Rien tout était parfait

2026-09-19 • via Nuitee
L
Liam • couple • au
9
2026-09-19 • via Nuitee
M
Mathieu • couple • fr
10
2026-09-19 • via Nuitee
R
Rebecca • couple • it
7
Un buon alloggio
Pros:

Hotel situato nel pieno del quartiere di chinatown, di fronte il central market. Moderno e fornito di tutti i comfort.

Cons:

Non ci hanno pulito la stanza, che tra l’altro è oggettivamente troppo piccolo se si viaggia con due valige.
Colazione discreta ma con poca scelta di dolce.

2026-09-18 • via Nuitee
L
Lilian • couple • fr
10
Superbe.
Pros:

Établissement très bien placé, personnel très sympathique, chambre très propre, service de nettoyage de grande qualité. Le buffet est excellent avec relativement beaucoup de choix. Le rooftop avec la piscine est petit mais très sympa.

Cons:

Une salle de sport, même petite, serait la bienvenue. Actuellement un seul tapis de course et deux altères…

2026-09-18 • via Nuitee
D
Dragos • couple • ro
8
Pros:

The location is great being close to Central Market and other good attractions nearby

Cons:

The cleanness could be improved, the shelfs and tables were full of dust

2026-09-18 • via Nuitee
J
Jonatan • couple • es
8
2026-09-18 • via Nuitee
N
Natalia • couple • nl
7
Prima :)
Pros:

Leuke locatie zo naast Central Market. Receptiemedewerkster was heel vriendelijk.

Cons:

Ontbijt beetje matig voor een 4-sterrenhotel.

2026-09-17 • via Nuitee
L
Lim • couple • au
8
2026-09-16 • via Nuitee
M
Michaela • family_with_children • es
9
Wir würden wiederkommen
Pros:

Super gelegen, perfekt um die Stadt zu erkunden

Cons:

Alles war ok

2026-09-16 • via Nuitee
C
Chaudhry • couple • gb
7
Good value for money
Pros:

Good location

Cons:

Could have been more sound proof

2026-09-15 • via Nuitee
K
Kalma • couple • fr
9
Great hotel in great location!
Pros:

The location was great! Very safe and lots of things to see around the hotel.
The staff were friendly. The breakfast was good. The room was comfortable with everything you need !

Cons:

It’s a pity that there wasn’t a double bed option for the queen sized room. Also, the bathroom in our room was kind of moldy.

2026-09-15 • via Nuitee
M
Mohamed • family_with_children • sg
7
Pros:

Booking .Com

Cons:

Receptions

2026-09-14 • via Nuitee
O
Oliver • solo_traveller • ch
8
2026-09-14 • via Nuitee
M
Massimiliano • solo_traveller • it
5
2026-09-13 • via Nuitee
A
alexjolliffe • solo_traveller • gb
7
Good place to stay if you want to be near Petaling Jaya
Pros:

Comfy bed, good shower, quiet despite the location. Can't complain.

2026-09-13 • via Nuitee
M
Michelle • solo_traveller • au
8
Pros:

A nice little hotel in a great location

Cons:

Room cleanliness could be improved

2026-09-13 • via Nuitee
M
Martyna • solo_traveller • pl
9
2026-09-13 • via Nuitee
V
Vicky • couple • nl
8
Fijne 2 dagen gehad in de mooie stad Kuala Lumpur
Pros:

De locatie is perfect. Overal dicht in de buurt. En Chinatown op loopafstand. Zwembad was ook lekker.

Cons:

Er zijn bijna geen ligbedje,dat vind ik wel jammer. Ontbijt was oké.

2026-09-13 • via Nuitee
J
j.pinilla • solo_traveller • es
8
Pros:

La ubicación y el personal

Cons:

La habitación era muy pequeña

2026-09-13 • via Nuitee