UTM Hotel & Residence

Hotels
8.1 (3805 reviews)
NO 8 JALAN MAKTAB KAMPUNG DATUK KERAMAT , Kuala Lumpur , MY
+60 13-939 6821

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Affordable pricing
Cons:
Cleanliness issues
Limited food variety

Categories

Cleanliness
7.43
Negative sentiment regarding cleanliness reported in multiple reviews.
Service
8.4
Standard quality for this hotel tier.
Location
8.94
Frequent positive remarks about convenient access to food and attractions.
Room Quality
7.89
General approval of room conditions with minor issues reported.
Amenities
8.42
Decent amenities available, including spacious rooms.
Value for Money
7.88
Considered affordable for the quality and amenities provided.
Food and Beverage
7.43
Comments about limited variety and quality of food options.
Overall Experience
8.4
Overall satisfaction indicated despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:33

Property Description

Outdoor Swimming Pool, Garden, and Restaurant: Enjoy a refreshing swim, relax in the garden, and indulge in delicious meals at our on-site restaurant.

City Views and Comfortable Rooms: Experience comfort and convenience in our air-conditioned rooms with city views, equipped with a desk and TV.

Delicious Breakfast Options: Start your day right with a daily breakfast offering buffet, continental, and Asian choices.

Experience a relaxing stay at UTM Hotel & Residence - book now to enjoy our amenities and convenient location in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 3805 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
S
Siti • family_with_children • my
10
Excellent
Pros:

The best resident & view

Cons:

No

2026-09-19 • via Nuitee
M
Masitah • solo_traveller • my
8
2026-09-19 • via Nuitee
A
Azrina binti Nasaruddin • solo_traveller • my
8
2026-09-19 • via Nuitee
S
Shara • couple • bd
8
It’s very convenient and worth it.
Pros:

The staff has been really accommodating, also they’re efficient with their communication and service.

Cons:

NA

2026-09-18 • via Nuitee
V
Vladimir • family_with_children • ru
10
2026-09-18 • via Nuitee
M
Muhammad Hafiz • solo_traveller • my
8
Overall the hotel was great but the fnb staff need some help improving
Pros:

The room was nice, the smell, the breakfast

Cons:

The fnb staff needs to learn how to be more graceful. The loud sound of plates hitting with one another is annoying and lowers the hotel standards. The way they move around the dining area is a bit rough almost bumping into me while i am carrying food to my table.

2026-09-16 • via Nuitee
A
afify • solo_traveller • my
9
Na
Pros:

Na

Cons:

Na

2026-09-16 • via Nuitee
R
Razali • extended_group • my
10
2026-09-16 • via Nuitee
M
Mohd Refaie • couple • my
4
Fair but feel the rate is expensive
Pros:

The staff were great 👍🏻 ..

Cons:

The bed is very small.. overall not that statisfy with the rate..

2026-09-15 • via Nuitee
M
Marwan • solo_traveller • my
10
2026-09-15 • via Nuitee
M
Mostafa • solo_traveller • eg
8
2026-09-15 • via Nuitee
S
Susan • solo_traveller • my
10
2026-09-14 • via Nuitee
M
Mohd Radzi • family_with_children • my
9
Happy with Hotel, really enjoyed food options
Pros:

Value for money, meet our expectation. Location is superb.

Cons:

Should inclusive charge for parking

2026-09-14 • via Nuitee
N
Norsolehah • solo_traveller • my
9
2026-09-14 • via Nuitee
Z
Zambri • couple • my
10
2026-09-14 • via Nuitee
M
MUHAMMAD RIZAL • solo_traveller • my
10
2026-09-13 • via Nuitee
M
MOHD AZNI BIN • solo_traveller • my
7
2026-09-13 • via Nuitee
C
CHIEN CHUNNG TSAUR • solo_traveller • my
10
2026-09-11 • via Nuitee
M
Marina Muhamad Isa • solo_traveller • my
9
2026-09-11 • via Nuitee
S
Sahana Shale T • family_with_children • ca
8
2026-09-11 • via Nuitee