UTM Hotel & Residence

Hotels
8.1 (3805 reviews)
NO 8 JALAN MAKTAB KAMPUNG DATUK KERAMAT , Kuala Lumpur , MY
+60 13-939 6821

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Convenient location
Affordable pricing
Cons:
Cleanliness issues
Limited food variety

Categories

Cleanliness
7.43
Negative sentiment regarding cleanliness reported in multiple reviews.
Service
8.4
Standard quality for this hotel tier.
Location
8.94
Frequent positive remarks about convenient access to food and attractions.
Room Quality
7.89
General approval of room conditions with minor issues reported.
Amenities
8.42
Decent amenities available, including spacious rooms.
Value for Money
7.88
Considered affordable for the quality and amenities provided.
Food and Beverage
7.43
Comments about limited variety and quality of food options.
Overall Experience
8.4
Overall satisfaction indicated despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:33

Property Description

Outdoor Swimming Pool, Garden, and Restaurant: Enjoy a refreshing swim, relax in the garden, and indulge in delicious meals at our on-site restaurant.

City Views and Comfortable Rooms: Experience comfort and convenience in our air-conditioned rooms with city views, equipped with a desk and TV.

Delicious Breakfast Options: Start your day right with a daily breakfast offering buffet, continental, and Asian choices.

Experience a relaxing stay at UTM Hotel & Residence - book now to enjoy our amenities and convenient location in Kuala Lumpur.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 3805 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
N
Nur • family_with_children • my
10
2026-10-17 • via Nuitee
R
Rehab • couple • qa
8
2026-10-17 • via Nuitee
N
Norlida • solo_traveller • my
10
2026-10-17 • via Nuitee
K
KHAIRUL • couple • my
10
2026-10-17 • via Nuitee
R
RAJA NUR AIN • extended_group • my
9
Amazing stay
Pros:

Have a great time celebrating my friend birthday, totally comfortable. The hotel is clean and overall, I am satisfied with my stay over the weekend.

2026-10-16 • via Nuitee
A
ABU QATADAH • extended_group • my
8
Pros:

Good location and facilities..good value for money

Cons:

1) The house keeping/maintenance team should regularly check the aircond filter.
2) The room tv should be upgraded to smart tv/android/google tv/tv with apps such as netflix/disney+/prime video or other apps. So guests may log in to their own account

2026-10-16 • via Nuitee
I
Idawaty • couple • my
7
2026-10-16 • via Nuitee
H
Hairi • solo_traveller • my
8
2026-10-15 • via Nuitee
A
Ahmad Yusri • couple • my
8
2026-10-15 • via Nuitee
J
Jamilah • couple • my
10
Amazing
Pros:

Easy to find

Cons:

Nothing

2026-10-14 • via Nuitee
C
Cyril • solo_traveller • gh
8
Great and enjoyable
Pros:

Breakfast was great.

Cons:

They should have a way of calling or announcing when breakfast is ready

2026-10-14 • via Nuitee
J
Jamilah • couple • my
10
Excellent
Pros:

Easy to find..free from jammed

Cons:

N/a

2026-10-14 • via Nuitee
A
Aida Mazreena • solo_traveller • my
9
2026-10-14 • via Nuitee
M
MUHAMMAD ZULHELMI • solo_traveller • my
10
2026-10-13 • via Nuitee
M
Mohd Nazaruddin • couple • my
8
2026-10-13 • via Nuitee
M
MOHAMMED • solo_traveller • dz
10
Pros:

All

Cons:

Nothing

2026-10-13 • via Nuitee
N
NORALIZA • family_with_children • my
7
Its location is quite strategic, with various amenities available (dining spots, convenience stores)
Cons:

1. No extra pillow.
2. No shower cubicle sliding door. The water splashes out while showering and it caused the floor a bit slippery.

2026-10-12 • via Nuitee
D
Dayana Farzeeha • solo_traveller • my
5
2026-10-12 • via Nuitee
N
Nor Liza • solo_traveller • my
9
Pros:

All good for us

2026-10-12 • via Nuitee
N
Norhazilan • solo_traveller • my
10
2026-10-12 • via Nuitee