Lock Chambers, Caledonian Canal Centre

Hotels
8.8 (1437 reviews)
Canal Side , Fort Augustus , gb
+44 1463 725581

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Limited interaction with staff

Categories

Cleanliness
7.94
Multiple guests reported issues with cleanliness at check-in, including unmade beds and leftover items from previous guests.
Service
9.41
Despite issues with cleanliness, staff were generally friendly and helpful, especially during check-in.
Location
9.45
Guests highlighted the excellent location near the canal and local attractions, making it a central choice.
Room Quality
8.4
Rooms were described as modern and comfortable although some had concerns about cleanliness and bed comfort.
Amenities
8.43
Guests noted the availability of good facilities like a cafe below and adequate room amenities.
Value for Money
8.89
Guests felt they received decent value for the price, particularly with the location and room quality.
Food and Beverage
8.44
Breakfast options near the hotel were highlighted, but some mentioned high prices at the cafe.
Overall Experience
9.41
Many guests enjoyed their stays, with positive sentiments about the charm and convenience of the property.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:08

Property Description

Charming Canal-Side Retreat

Scenic Views and Modern Comforts: Enjoy picturesque views and modern amenities in our rooms, each equipped with a flat-screen TV, free WiFi, and some with a balcony to soak in the surroundings.

Convenient Location: Situated just 26 km from the historic Urquhart Castle, our non-smoking property offers easy access to explore the area's attractions.

Traveler-Friendly Services: With a private bathroom, hairdryer, and fridge in each unit, we ensure your stay is comfortable and convenient.

Book now to experience a delightful stay at Lock Chambers, Caledonian Canal Centre.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 1437 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.89
Food and Beverage: 8.44
Overall Experience: 9.41
C
Coter • family_with_children • it
9
2026-09-05 • via Nuitee
D
David • extended_group • es
8
Hotel con ubicación excelente
Pros:

El hotel tiene una ubicación de diez, nos encantó. La habitación cuádruple tiene literas y unas vistas al río preciosas. El baño es amplio. El proceso de check in online con entrada independiente funciona muy bien. La persona que estaba preparando las habitaciones fue amabilísima y nos permitió entrar una hora antes.

Cons:

Para nosotros no fue problema, pero el acceso al alojamiento tiene unas cuantas escaleras y no hay ascensor.

2026-09-05 • via Nuitee
B
Barbara • family_with_children • ch
10
Pros:

A great welcome by the host. Great location, super friendly staff, an excellent stop-over on the Great Glen Way.

2026-09-05 • via Nuitee
D
Dominique • family_with_children • de
10
2026-09-03 • via Nuitee
L
Luke • extended_group • au
8
A lovely stay on the Loch.
Pros:

A very comfortable stay in Fort Augustus. Modern unit, well located in the heart of the town. Room was clean and well appointed. Loved having a balcony to enjoy the afternoon sunshine.

Cons:

The pillows are in need of an update.

2026-09-02 • via Nuitee
M
Miriam • family_with_children • de
8
Pros:

Perfekte Unterkunft für eine Übernachtung als Zwischenstopp auf unserer Schottlandreise.

2026-09-01 • via Nuitee
S
Susan • couple • gb
10
Great place in a beautiful area
Pros:

It was decorated lovely and the shower was great

Cons:

No lift

2026-08-30 • via Nuitee
L
Laura • family_with_children • es
10
Perfecto para lo que buscábamos
Pros:

Todo

Cons:

La nevera muy pequeña pero yo ya lo sabía cuando lo cogí

2026-08-29 • via Nuitee
G
Giulia • extended_group • it
8
2026-08-29 • via Nuitee
M
Maria Antonia • solo_traveller • es
10
Pros:

Instalaciones nuevas y muy modernas.Un buen detalle la bandeja con las galletas y para poder prepararnos un té o café.

2026-08-29 • via Nuitee
B
bulilin • solo_traveller • es
10
Pros:

La limpieza, equipamiento de la habitación y localización

Cons:

No disponer de ascensor

2026-08-29 • via Nuitee
K
Kr.Orlinova • solo_traveller • de
9
Pros:

Easy to check in every time with a keybox!

2026-08-28 • via Nuitee
H
Harald Simon • solo_traveller • de
8
2026-08-28 • via Nuitee
H
Heidi • extended_group • dk
10
2026-08-28 • via Nuitee
J
JEAN-CHARLES • solo_traveller • fr
10
Top
Pros:

L'emplacement était très bien 👍,le personnel sympa, a conseiller absolument 👍👍👍

2026-08-27 • via Nuitee
S
sylviane • solo_traveller • fr
9
Cons:

Le GPS nous a emmené à l'opposé, nous avons demandé notre chemin aux habitants.

2026-08-27 • via Nuitee
S
Stefanie • family_with_children • de
10
2026-08-27 • via Nuitee
M
Michael • extended_group • gb
8
Great location and very comfortable place to stay to explore southern Loch Ness
Pros:

Great location for exploring the south end of Loch Ness

Cons:

Walls were very thin between rooms so you could clearly hear noises such as the TV and talking in other rooms.

2026-08-25 • via Nuitee
E
EMANUELE • couple • it
7
Pros:

Pulizia, centralità

Cons:

Il materasso era sfondato, lo abbiamo scritto alla struttura ma non abbiamo mai ricevuto risposta

2026-08-25 • via Nuitee
L
Lisetta • solo_traveller • ch
10
Pros:

Der Ort war traumhaft und super Lage

Cons:

Wir wussten trotz Schlüsselcode nicht welches Zimmer aber das Personal war noch auffindbar

2026-08-25 • via Nuitee