Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Cleanliness issues
High pricing

Categories

Cleanliness
8.21
Cleanliness issues reported due to sewer smell in the room and algae at the beach.
Service
9.67
Friendly staff mentioned, though service could be slow during peak times.
Location
10
Excellent location by the beach, away from crowds.
Room Quality
8.66
Room quality received mixed reviews with mention of good maintenance but issues reported.
Amenities
9.19
Good amenities, with beach towels provided and cleaning services.
Value for Money
8.15
Considered pricey for the overall experience, contributions of breakfast and room size.
Food and Beverage
9.21
Breakfast is included and generally liked, though variety could improve.
Overall Experience
9.7
Overall positive feedback with a few areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:57

Property Description

Secluded Beachfront Paradise

Beach Cottages with Local Palapa Architecture: Experience the charm of traditional palapa architecture in our beach cottages, each with a private terrace and hammocks for ultimate relaxation.

Mexican-Inspired Interiors: Immerse yourself in authentic Mexican décor in our air-conditioned rooms, complete with tiled floors, private bathrooms, and iPod docking stations. Enjoy the added comfort of hammocks in every room.

Oceanfront Dining and Pool: Indulge in traditional dishes made from local produce at our beachside restaurant. Relax by the outdoor pool, offering stunning views of the Caribbean Sea.

Book your stay at Palapas Del Sol for a serene beach getaway like no other!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for US$15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1278 reviews
Cleanliness: 8.21
Service: 9.67
Location: 10
Room Quality: 8.66
Amenities: 9.19
Value for Money: 8.15
Food and Beverage: 9.21
Overall Experience: 9.7
E
elodie • family_with_children • mx
6
Bien placé
Pros:

l'hotel est idéalement placé, pas tres loin du centre mais suffisemment éloigné pour etre tranquille et sur la plus belle plage de l'ile. Les petites cabanes/transat devant la mer vous feront vous sentir au paradis. Ballade a punta mosquito juste devant. Ils pretent des vélos, ce qui est super sympa et pratique. La chambre que nous avions etait grande et belle avec deux lits kings. Le petit dej est delicieux.

Cons:

C'est un bel hotel mais ca reste tres cher pour ce que c'est. D'autres hotels a coté ont les memes prestations, voir parfois mieux (avec une piscine qui donne sur la mer par exemple alors que celle la n'a pas grand interet au milieu des chambres) pour des prix plus normaux. Nous étions 5 ce qui est toujours compliqué dans les hotels et il faut payer pour chaque enfant. l'hotel a été arrangeant mais cela est resté au dessus de notre budget, surtout a 3 enfants dans un lit. Pas de blinds dans les chambres (beaucoup de jour) et lits mous.

2026-05-30 • via Nuitee
P
Philipp O. • family_with_children • de
9
2026-05-30 • via Nuitee
S
Sophie Stocq • solo_traveller • be
9
Pros:

Très bon Petit-déjeuner, à choisir parmi plusieurs options
La plage est accessible depuis l'hôtel, superbe
Les restos sont accessibles a pied, +- 15min a pied jusqu'au centre en marchant sur la plage
Possibilité de prendre des vélos gratuitement
La nourriture et les cocktails de l'hôtel sont très bons

Cons:

Notre chambre au rez-de-chaussée avait trop de vis-à-vis
Petit-déjeuner limité à 1 seul choix (si on veut plus, c'est en supplément)
Pas assez de débit dans la douche
Wifi très mauvais et peu de réseau 4G

2026-05-27 • via Nuitee
D
Dave • couple • us
6
Won't return to this hotel
Pros:

Proximity to beach.

Cons:

I read several positive reviews about this hotel before I booked. However, I can't say I would stay here again:
1. I booked a King Ocean Front room and was assigned a room with two beds. The room was not cozy at all. There were no blackout blinds and the curtains would not adjust. Lights poured in all night from the outside lights and the sunlight came in at 5 a.m.

2. Breakfast was average; they offered 5 options and I've had better huevos rancheros in NYC. Staff at breakfast didn't seem like they wanted to be there.

3. There was a gentleman who worked the evening shift at the front desk; very unfriendly and unhelpful. I booked my return taxi to Cancun through him and he arranged for me to wait one hour at the ferry station. I'm glad I caught it. I asked him about breakfast the next day and he told me the restaurant won't be open then and they can offer a box lunch. He did not even attempt to offer any other options or accommodation. When we checked out, the restaurant was open.

I do not believe I got the room I booked but I didn't want to make an issue of it.

2026-05-27 • via Nuitee
R
Richard • family_with_children • nl
8
2026-05-27 • via Nuitee
L
Luz • solo_traveller • us
10
Pros:

Everything was great!
We had an amazing time. We were with our 2 kids and they enjoyed the pool and the beach just steps away. One of the best locations!

2026-05-24 • via Nuitee
V
Valmont • couple • fr
10
Pros:

L’établissement est apaisant, franchement vu direct à la mer, un petit paradis, le personnel, adorable, à l’écoute, je ne pensais vraiment pas que la qualité de l’hôtel serait aussi importante petit déjeuner n’importe où vous pouvez le prendre sur la plage dans votre chambre, c’est un petit paradis loin du centre, mais pas si loin, car en marchant quelques mètres, vous vous retrouvez au centre de L’île mais vous n’aurez pas besoin de beaucoup marché car l’hôtel vous permet vraiment de pouvoir vous reposer regarder le large bronzer et profiter de la piscine géante. Nous sommes restés quatre jours mais je pense vraiment que vous pouvez y rester une semaine si votre objectif et vous reposer prendre le soleil et profiter du paradis. Merci beaucoup recommandable à 200 %.
La nourriture est excellente, la bière est pas chère, quatre jours passés à consommer sans compter, j’ai seulement payé une addition de 300 €. Sauter sur l’occasion et aller faire un tour à Palapas del sol

Cons:

Rien

2026-05-23 • via Nuitee
L
Lærke • family_with_children • dk
10
Pros:

This place is an absolute gem and nothing else but perfection! The place offers the most beautiful environment to relax. The spacious room was clean and comfortable, the AC worked perfectly and we had a mini fridge. The place is located right at the most picturesque beach. The sand is white and the water blue and the palapas at the beach are just amazing - spacious offering lots of shade during the day. The bar/restaurant is serving food right at the beach if you want, and the à la carte breakfast is very delicious with plenty of options. The outdoor space is so beautiful with palapas and palm trees, and the staff are just welcoming and friendly. The pool area was also perfect for our needs and very clean.
The hotel next door has a nice restaurant that serves the most delicious food!
Biggest recommendation!

2026-05-22 • via Nuitee
V
Véronique • couple • fr
10
Un cadre idyllique
Pros:

Un lieu magique

Cons:

Les suppléments pour le petit déjeuner ou les dosettes café quand on est dans la suite numéro 4

2026-05-22 • via Nuitee
E
Erin • family_with_children • us
10
Beautiful property with a private, laid-back vibe, great foot, and lovely staff.
Pros:

The beach is very beautiful - well-kept and not crowded. The staff are warm, helpful, friendly, and attentive. Food and drinks were excellent.

Cons:

There was nothing I did not like about the property - just watch out for sandflies (aka chitras or no-see-ums) at dusk on the beach ie wear repellent. I should have known better (even brought repellent!) based on previous experiences on Central American beaches at dusk/with high humidity/no wind - but I let down my guard and got bitten terribly! Rookie move. You won’t feel them biting so take precautions when they’re active or pay the very itchy price.

2026-05-22 • via Nuitee
B
benoit • couple • fr
8
Idyllique et merveilleux
Pros:

Très bien situé pas dans le centre, mais facilement accessible, plage, très propre, avec beaucoup moins de monde

Cons:

Même si nous comprenons que l’établissement doit faire des travaux de temps en temps dans l’année, malheureusement nous avons subi une gêne occasionnée par du bruit de machine

2026-05-20 • via Nuitee
L
LAURA • extended_group • co
10
Amazing experience
Pros:

A wonderful place to relax and enjoy the beach! The facilities are really good. The staff is really kind. We enjoyed our vacation in the island.

2026-05-19 • via Nuitee
V
VERITY N • couple • au
8
Wonderful, the staff were very attentive
Pros:

Located far enough out of the busy main area that’s more back packer vibes but still in a lovely part of the beach that was far enough way from the mangroves

2026-05-18 • via Nuitee
T
Thierry • solo_traveller • fr
10
Pros:

Emplacement de rêve.
Accueil hindhia et carolina

Cons:

Ras

2026-05-17 • via Nuitee
A
Ann • couple • us
10
2026-05-16 • via Nuitee
S
Samir • couple • fr
10
Séjour idyllique. La vue de la tour de guet est incroyable. La suite est très bien décorée, très spacieuse et calme. Le
Pros:

La tranquillité, les services de l’hôtel, la restauration, la vue de la tour de guet, l’emplacement

2026-05-15 • via Nuitee
L
Laura • couple • us
10
Wonderful stay with outstanding service
Pros:

The room had everything we needed including mini fridge, coffee maker and a lovely balcony. The food was delicious, made fresh to order. Friendly staff.

Cons:

N/A

2026-05-13 • via Nuitee
E
Erin • couple • nz
10
Pros:

Best location and beach in Holbox! Food and cocktails were delicious, amazing staff, and the property and decour were beautiful. We absolutely loved our stay here.

2026-05-10 • via Nuitee
L
Luuk • couple • nl
9
Een fantastisch ontspannen oord om te genieten van de zon en rust.
Pros:

De service van het personeel. Je kunt met whatsapp het ontbijt en de rest van het menu op het terras van je kamer of het strand laten bezorgen. Dit was echt een fijne service waardoor je lekker kon ontspannen Daarnaast was ook het barretje erg gezellig. Ook het bed lijkt op de foto's een beetje oud, maar is erg zacht en fijn! Ook het rustige strand met eigen bedjes/huisjes is heerlijk!

Cons:

Het eten op de menu kaart voor lunch en diner is prima, maar niet fantastisch.

2026-05-10 • via Nuitee
O
Ornella • family_with_children • fr
9
2026-05-10 • via Nuitee