Broadcroft Hotel

Rooms a little small but only there for one night….so all good.

No lift
Restaurant closed for private function

On main road. Glazing very good at reducing sound but a little noisy when window open. We are used to quiet where we live so not likely to be a concern for others 😁

All good

Very poor Internet, uncomfortable mattresses, no lift.

Not sure were to start. Arrived on Thursday after long journey. The immediate appearance of the hotel was very good. It states on the info that there is no lift, but maybe it should also state that there are 45 steps, doesn't sound much, but carrying luggage up them at our age was no mean task. We were allocated room 17. On entering the room I checked the bathroom, and was disgusted to find a soiled toilet, and a very rusty toilet roll holder. The rooms are very basic, and somewhat tired. After sitting on the bed which was very squeaky, and hard we reported the issues to reception, and asked if there was another room, but they said none was available, and on our request removed the rusty item from the bathroom. There was an unpleasant smell of urine from the bathroom the whole time we stayed .We had chosen this hotel based on reviews and recommendations from relatives who live in the area who had eaten at the restaurant. We booked this hotel for a four night stay, but after 3 very uncomfortable nights we left a day early. When I explained why we were leaving early. I was told that they get really good reviews for their beds! I would also like to point out that we booked this hotel on a bed and breakfast basis costing £100 per night. It wasn't mentioned that there is only waitress service, and wonderful choice on weekdays. So on Saturday and Sunday there was a very poor buffet breakfast, with only 1 very young member of staff trying to manage alone. The lack of staff is very evident, and should anyone need help in an emergency there is no info at all in the rooms . There is a number for a night porter, but should you need his help don't bother ringing they don't answer as we found out when the main light it our room stopped working. Considering we booked this through Booking.

No Lift.

The bedroom was way too small for two adults, no table to work/write a letter on. Room was too hot with unsuitable ventilation

der var meget larm fra gaden og fra smækkende døre inde i hoteller

Nulla

Nothing

No lift but it wouldn't keep me from visiting again.

Could do with some towel hangers in the bathroom as there was nowhere to hang them but couldn’t fault anything else

I was amazed when we arrived to discover the hotel does not have a lift and the bedrooms start on the second floor. It is a relatively modern building but wasn't built as a hotel. I accept I should have checked when I booked about the lift but my assumption (I know about assuming things) was it must have a lift. My wife has a problem with her knees and the stairs were a real issue - someone in wheelchair would have no chance of getting to a bedroom. It apparently has a stairlift up to the first floor but was broken on the night we stayed. In addition, our bedroom did not have a razor point, again something I would expect in any class of hotel.
Below I'm asked to provide photos but the hotel's photos are pretty accurate, but can't provide a photo of their lift as it doesn't exist!