Grand Samota Hotel

Hotels
10 (75 reviews)
Jl Baru Lintas Samota, Kecamatan Labuhan Badas , Sumbawa Besar , id

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good food quality
Cons:
Cleanliness issues
Room quality complaints
WiFi problems

Categories

Cleanliness
10
Several reviews highlighted issues with cleanliness, including dirty conditions and unpleasant odors.
Service
10
Overall positive reviews regarding the friendliness and helpfulness of the staff.
Location
10
Many reviews appreciated the convenient location near the airport.
Room Quality
10
Mixed sentiments, with some complaints about odors and old facilities.
Amenities
10
Amenities were generally satisfactory, although there were some complaints about WiFi quality.
Value for Money
10
Considered good value for the price, though some guests felt the cleanliness hindered this.
Food and Beverage
10
Food quality is appreciated, but certain specific complaints reduce the score.
Overall Experience
10
Guests generally had a positive experience, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:44

Property Description

Garden Oasis and Modern Comforts

Escape to Grand Samota Hotel, a tranquil oasis in Sumbawa Besar offering a lush garden, inviting terrace, and a cozy restaurant and bar. Enjoy the convenience of room service, a 24-hour front desk, and complimentary WiFi during your stay.

Comfortable Rooms with Scenic Views

Unwind in well-appointed rooms featuring a flat-screen TV, wardrobe, and a private bathroom with free toiletries. Wake up to picturesque garden views and stay comfortable with air conditioning and a spacious desk in each unit.

Convenient Location and Exceptional Service

Located just 1 km from Sultan Muhammad Kaharuddin III Airport, Grand Samota Hotel offers easy access for travelers. Indulge in evening entertainment and personalized concierge service for a memorable stay.

Book your stay at Grand Samota Hotel now for a delightful retreat in Sumbawa Besar.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

10
Based on 75 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
M
Meri • solo_traveller • id
10
2026-06-26 • via Nuitee
J
julie • couple • au
6
Lovely friendly staff who couldn’t do enough for us. The bed was comfortable but the room was a little tired and could d
Pros:

The staff were just so lovely, helpful kind and friendly. It was in a very good location for us to get to the airport after two days there .
The bed was lovely and comfortable and we slept really well.
The food was really nice and coffee was so good.

Cons:

It was a little tired to say the least, the shower was old and black areas suggested damp. The shower head wasn’t in great shape. The walls were a bit grubby and the whole room needed an update.

2026-06-13 • via Nuitee
R
Regina • couple • ru
10
Pros:

Приветственный напиток, прохлада на ресепшн, улыбка персонала. Прекрасный ресторан с низкими ценами и вкусной едой в наличии

Cons:

Даже не к чему придраться) чуть далековато от океана, но дойти можно и там станете звездами, там детишки машут всем туристам

2026-06-03 • via Nuitee
M
Marnie • solo_traveller • id
9
Pros:

This was a great place to stay when doing the Whale Shark trip... Organised transport from the hotel too made it easiier than going all the way to Labuan Jambu.. room service laundry friendly well trained staff

Cons:

A little bit noisy but other than that great

2026-06-02 • via Nuitee
A
Anastasiia • couple • id
10
Очень понравилось, однозначно рекомендую
Pros:

Супер чисто, приятный номер, очень вежливый англоговорящий персонал, хорошее недорогое кафе, хороший завтрак

Cons:

Вечером снижалась скорость интернета

2026-05-31 • via Nuitee
Q
Qiu • couple • de
10
Thank you team Grand Samota
Pros:

Super convenient.
Everything is well organized.

2026-05-02 • via Nuitee
B
Ballabu • solo_traveller • it
8
Da restare i gg indispensabili x isola di Moio e Whale Shark.
Pros:

pulizia camere, servizio.

Cons:

Manca un frigorifero ma soprattutto una cassaforte.

2026-04-24 • via Nuitee
M
Marcel • couple • id
8
great value in a great spot
Pros:

the hotel is fairly old and past its prime but comfy bed good wifi those are my criteria and for 400.000 great value

Cons:

you get what you pay for

2026-04-14 • via Nuitee
J
Jacky • couple • gb
9
A lovely comfy stay in a great location . Friendly, helpful staff .
Pros:

Friendly staff , good location , very good coffee at breakfast !! , good comfy rooms

Cons:

Expensive beer !!

2026-01-31 • via Nuitee
D
Daria • solo_traveller • ru
1
Pros:

Ничего !

Cons:

Начну с номера , в котором стоит вонь от сигарет , это первое, второе- шампунь и гель для душа , это одно и тоже !!! Как так можно относится к гостям , которые бронируют данный отель ? Розетка одна на весь номер ! Ресторан который при отеле , это вообще нонсенс ))) Цезарь с огурцами и без заправки 😂 фото приложу

2026-01-05 • via Nuitee
G
Gwenaelle • solo_traveller • fr
10
Pros:

Tout était super, le personnel est vraiment adorable et aux petits soins, ils feront tout pour rendre votre séjour agréable. La nourriture du restaurant est bonne, le petit déjeuner est top et les chambres sont très confortables. Je reviendrais sans hésiter !

Cons:

Rien

2026-01-03 • via Nuitee
Y
Yulia • extended_group • au
6
Not bad
2025-11-24 • via Nuitee
T
Toti • solo_traveller • es
9
Hotel amb standards occidentals Per repetir!!
Pros:

Sobretot el personal que em van assessorar amb les coses que volia fer i em van ajudar quan em vaig deixar uns objectes a la habitació i me'ls van fer arribar on estava.

Cons:

El WiFi no era de molt alta qualitat i hi ha humitat als banys

2025-10-30 • via Nuitee
D
Darren • couple • au
10
2025-10-25 • via Nuitee
E
Eniko • couple • dk
8
2025-10-19 • via Nuitee
E
Elke • couple • de
8
Praktisch aber in die Jahre gekommen
Pros:

Die Nähe zum Flughafen war praktisch. Das Hotel hat ein gutes Restaurant. Das Personal war sehr freundlich und hilfsbereit. Ein Flughafenshuttle wurde arrangiert. Leider hatte der Fahrer die Uhrzeit falsch verstanden, weshalb wir etwas Stress bekamen und uns statt noch länger zu warten nach 20 Minuten ein Grab genommen haben.

Cons:

Die Zimmer waren schon etwas abgewohnt. Vor allem im Badezimmer waren verschimmelte Fugen und verkalkte Armaturen etwas unschön. Im Restaurant gibt es eine dekorative Wasserwand, darunter ein Aquarium, beides war voller Algen und einfach nicht mehr schön.

2025-10-09 • via Nuitee
D
Denny • couple • it
7
2025-08-29 • via Nuitee
M
Marta • couple • es
8
Alojamiento cómodo en Sumbawa Besar
Pros:

Está al lado del aeropuerto y van a buscarte con su transporte.

2025-08-27 • via Nuitee
M
Melis • couple • de
6
Pros:

Friendly staff

Cons:

There was a worm in my salad and the only thing they said was an eye rolling sorry… and the internet is too slow that you cannot even text.

2025-08-25 • via Nuitee
C
Céline • family_with_children • fr
6
Pros:

Le personnel a été adorable pour organiser nos transferts

Cons:

Pas vraiment de charme pour cet hôtel. Il s agissait seulement d une étape pour nous donc ok...

2025-08-19 • via Nuitee