Westlake Village Inn

Hotels
8.8 (294 reviews)
31943 Agoura Road , Westlake Village , US
+1 (818) 889-0230
[email protected]

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Paid
Children allowed
Pets allowed

Facilities

Free WiFi
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Beautiful property and gardens
Friendly, attentive staff
Comfortable rooms and beds
Excellent restaurants for many guests
Great venue for weddings and events
Cons:
Poor sound insulation / event noise on weekends
Perceived overpriced value; paid parking
No elevators / accessibility issues
Inconsistent food quality (mixed reviews) and single-use plastic packaging

Categories

Cleanliness
8.9
Generally praised as clean across multiple reviews; one reviewer noted 'good but not excellent' housekeeping.
Service
10
Consistently excellent — staff repeatedly described as friendly, attentive and professional (wedding planning and individual interactions singled out).
Location
9.7
Highly praised location and setting (heart of Westlake Village, beautiful gardens, Mediterranean feel) and viewed as a standout feature.
Room Quality
8
Rooms praised for size, comfortable beds and terraces, but several guests mentioned old-fashioned rooms, dated showers and poor sound insulation.
Amenities
8.6
Resort-style grounds, pools and property vibe are strong positives; events, parking pressure and lack of elevators reduce the score somewhat.
Value for Money
7.5
Perceived as overpriced by some guests given issues noted (paid parking, single-use plastic breakfast items, event disruptions).
Food and Beverage
8.4
Mixed feedback — several guests loved the restaurants and praised food, while others called food and wine mediocre or criticized packaging practices.
Overall Experience
9.3
Many guests report excellent stays and memorable events (weddings), highlighting staff and property; occasional accessibility, noise and event-related negatives temper some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:29

Property Description

Luxury resort and spa on a 17-acre property halfway between Santa Barbara and Los Angeles, with a lake, vineyards, gardens and 156 guest rooms and suites in nine freestanding two-story buildings. Indulge in a beautiful room with a fireplace, garden views, and modern amenities like free WiFi, flat-screen TV, and gourmet coffee machine. Savor culinary excellence at Mediterraneo, a Zagat-rated restaurant offering a taste of European bistro charm for a memorable meal.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 3 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Private parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.8
Based on 294 reviews
Cleanliness: 8.9
Service: 10
Location: 9.7
Room Quality: 8
Amenities: 8.6
Value for Money: 7.5
Food and Beverage: 8.4
Overall Experience: 9.3
F
Frank • extended_group • us
10
Always a pleasure, look forward to next time
Pros:

You guys always take care of me and get me a room thata quiet. Love your property. Hidden gem up here in Westlake. Can’t wait to come back. I like the feel of the Mediterranean property which is different than other informal hotels.

Cons:

The only ongoing complaint I have is you can hear doors close in the hallway, but luckily I didn’t hear any last night. (Minor issue)

2026-10-31 • via Nuitee
K
Kelly • couple • us
10
2026-10-25 • via Nuitee
L
Lorena • couple • us
10
2026-10-24 • via Nuitee
A
ANDREY • couple • gb
8
Lovely hotel of "resort" style with pleasant vibe
Pros:

Beautiful setting, immaculate territory; comfortable room and bathroom; loved bathrobes

Cons:

Food was mediocre everywhere as well as wine; paid parking

2026-10-23 • via Nuitee
M
Matti • solo_traveller • fi
8
A different kind of hotel in the heart of Westlake Village with beautiful surroundings. Still, overpriced to what you ge
Pros:

The place is kind of legendary in the heart of Westlake Village, if you needed to stay there. Gardens, pods etc. very beautiful.

Cons:

Rooms are old-fashioned with poor sound insulation. Showers from 1800, but that’s still the case in most US hotels. Lots of events held there taking parking spots. Restaurant Stonehouse is nice, but don’t understand how they dare to serve breakfast/food on single serving plastic stuff. Cheap and not environmentally conscious.

2026-10-18 • via Nuitee
L
Linda • couple • us
10
2026-10-17 • via Nuitee
M
Marshall • solo_traveller • us
10
2026-10-17 • via Nuitee
K
Kristine • couple • us
10
Staying in this hotel was incredible experience
Pros:

The staff were so friendly,good environment in every restaurant the food was very delicious.Definitely a place to come back again. Thank you!

Cons:

N/A

2026-09-15 • via Nuitee
H
Hannah • couple • us
9
2026-09-09 • via Nuitee
A
Art • couple • us
5
It was not a very good experience since my son had to stay in the room for most of the trip
Cons:

The property has no elevators. I was with my son that had surgery on his leg was not able to get out of the room due to the stairs so that was kind of a bummer ..

2026-09-08 • via Nuitee
L
Louise • couple • gb
10
Amazing staff. Gorgeous property & accommodation. Excellent restaurants.
Pros:

Everything

Cons:

Nothing

2026-09-06 • via Nuitee
K
Katharina • family_with_children • de
8
Nice place during the week (skip the weekend due to events)
Pros:

Large rooms and very comfortable beds, nice terrace, friendly and attentive staff

Cons:

Party-/event place on weekends… Too many (drunk) people on the pool partying. Absolutely not suitable for kids. Strange encounter with a guy who would block the entrance when we returned from dinner. Security had to call the sheriff.

2026-09-01 • via Nuitee
S
Salvador • couple • us
10
Pros:

Beyond amazing and beautiful. Had everything you need.

2026-08-31 • via Nuitee
J
juanorealtor • Family • Los Angeles, California
10
Our Wedding at Westlake Village Inn
Pros:

We recently had our wedding at Westlake Village Inn, and we couldn't be more grateful for Lupe and the amazing staff. From the planning process all the way through our wedding day, she was incredibly helpful, professional, organized, and attentive.

The Westlake Village Inn was absolutely beautiful, and our wedding turned out even better than we imagined. We received so many compliments from our family and friends about the venue and the entire experience.

Thank you for all of your help, patience, and attention to detail. Westlake Village Inn played such an important part in making our wedding day so special and memorable. We will always be grateful! ❤️

2026-08-26 • via Tripadvisor
I
Ilaria • couple • it
8
Molto bello
Pros:

Il luogo l’atmosfera la bellezza del posto

Cons:

Pulizia buona non ottima
Servizi la mattina scarso

2026-08-21 • via Nuitee
D
Denise • couple • us
7
2026-08-20 • via Nuitee
M
Mark • family_with_children • us
6
2026-08-19 • via Nuitee
M
Maor • couple • il
10
Pros:

מקום גדול ומהמם שירות איכותי ואוכל טוב

2026-08-14 • via Nuitee
D
Delmy • couple • us
10
Over all it’s wonderful
Pros:

I loved everything

Cons:

Directions to our room

2026-08-08 • via Nuitee
J
john • couple • au
4
Disappointed overall......will not be returning.
Pros:

Overall, the grounds were very well maintained and attractive. There were some nice touches in the room. Fireplace, robes, and spa in room were nice. The pool area was pleasant and relaxing. Staff there were friendly. The lounge chairs were comfortable and the spa was very relaxing......always plenty of towels available.

Cons:

Overall the staff seemed like they'd prefer to be anywhere else but at work. I would have to say the coffee from both the room and the Stonehaus was some of the worst I've ever experienced.
I was hoping for a more private balcony based on the photos advertised. It had a more communal feel....and smelling cigarette smoke from the balcony above didn't help matters. The room was comfortable overall but the pillows were very soft and made sleeping uncomfortable.
I think at this price point every room should have a smart TV. There were no streaming options!

2026-08-06 • via Nuitee