Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Tasty food
Cons:
Cleanliness issues
Small parking

Categories

Cleanliness
7.43
Some reviews indicated issues with cleanliness, including unemptied trash bins.
Service
8.9
Multiple reviews praised the staff for being friendly, helpful, and attentive.
Location
8.94
The hotel is situated in a desirable central location, making it convenient for guests.
Room Quality
7.89
Rooms are described as cozy but some mentioned they were a bit small.
Amenities
8.42
Mentioned amenities include sauna and restaurant, positively highlighted by guests.
Value for Money
8.38
Generally perceived as offering good value given the quality of service and dining.
Food and Beverage
8.93
Many guests enjoyed the breakfast and restaurant offerings highly.
Overall Experience
8.3
The overall experience reflected satisfaction from multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 14:33

Property Description

Mountain Retreat at Hotel Krokus

Comfortable Rooms and Amenities: Enjoy a cozy stay in our rooms with satellite TV, private bathrooms, and charming wooden furniture.

Convenient Facilities: Benefit from free Wi-Fi, ski storage, bicycle rental, and a children’s playroom during your stay at Hotel Krokus.

Scenic Dining Experience: Indulge in delicious meals and drinks at our restaurant with a summer terrace boasting breathtaking mountain views.

Experience the beauty of Sněžka Mountain and book your stay at Hotel Krokus today for a memorable mountain getaway.

Important information:

When booking 4 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 8 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1199 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 8.42
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 8.3
O
Omar • couple • cz
8
2026-06-27 • via Nuitee
M
Merike • solo_traveller • ee
10
2026-06-26 • via Nuitee
M
Marcela • solo_traveller • cz
10
2026-06-23 • via Nuitee
K
Katarzyna • extended_group • pl
8
Udany pobyt
Pros:

świetna lokalizacja, urozmaicone śniadanie, cudowny personel

Cons:

Wszystko było na odpowiednim, oczekiwanym poziomie

2026-06-22 • via Nuitee
S
Sieńkowska • solo_traveller • pl
10
Pros:

Super obsługa.

2026-06-22 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
Pros:

Miły hotel w pięknym miejscu, uprzejmy personel , czyste pomieszczenia, wygodne łóżka

2026-06-22 • via Nuitee
D
Dorota • solo_traveller • sk
7
2026-06-22 • via Nuitee
C
carina • solo_traveller • de
9
Pros:

Wir waren sehr zufrieden. Das Personal war sehr nett und das Essen sehr gut.

2026-06-18 • via Nuitee
P
Prędki • family_with_children • pl
8
2026-06-16 • via Nuitee
J
Julie • couple • cz
9
2026-06-10 • via Nuitee
P
Petr • couple • cz
7
2026-06-10 • via Nuitee
D
Dagmar • extended_group • cz
9
2026-06-09 • via Nuitee
M
Martin • solo_traveller • cz
6
2026-06-09 • via Nuitee
P
Paweł • solo_traveller • pl
10
Pros:

Blisko do kolejki liniowej. Przyjechałem tylko na 1 noc.
Potok za oknem bardzo fajny.

2026-06-08 • via Nuitee
T
Tadeusz • solo_traveller • pl
9
2026-06-08 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Posiłki, personel, czystość, bar na miejscu, smaczne posiłki.

2026-06-07 • via Nuitee
D
Dorota • extended_group • pl
8
Pros:

Lokalizacja wygodne łóżka bardzo dobre jedzenie w restauracji

Cons:

Hotel wymaga odświeżenia ,ale pobyt bardzo udany . polecam .

2026-06-07 • via Nuitee
W
wuju • solo_traveller • pl
10
Pros:

Pobyt oceniamy bardzo wysoko. Lokalizacja jest świetna – w okolicy znajduje się mnóstwo restauracji i kawiarni, a także duży market. Dużym atutem jest również bliskość kolejki na Śnieżkę, co stanowi doskonałą bazę wypadową do górskich wycieczek. Na uznanie zasługuje bardzo miła i profesjonalna obsługa, smaczne jedzenie oraz bardzo dobre piwo. Śniadania są urozmaicone i naprawdę pyszne – codziennie można zjeść świeżą jajecznicę lub jajka sadzone, do wyboru są smaczne wędliny, sery, warzywa i wiele innych dodatków. Nie warto sugerować się pojedynczymi negatywnymi opiniami na ten temat, ponieważ oferta śniadaniowa jest naprawdę na wysokim poziomie. Całość zrobiła na nas ogromne wrażenie i z pewnością chętnie tu wrócimy.

Cons:

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2026-06-07 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
2026-06-07 • via Nuitee
R
Robert • extended_group • pl
10
2026-06-06 • via Nuitee