New Orleans Hotel Eureka Springs

Hotels
8.9 (508 reviews)
63 Spring Street , Eureka Springs , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Concierge service
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique atmosphere
Cons:
Uncomfortable beds
No elevators
Noise from bar

Categories

Cleanliness
8.6
Most reviews indicate the hotel is clean, but one mentioned a stain on the comforter.
Service
9.3
Staff is frequently praised for their friendliness and helpfulness across multiple reviews.
Location
9.1
Location is mentioned positively; near shops and restaurants.
Room Quality
8.7
Some guests found the beds uncomfortable and noted issues with room amenities.
Amenities
8.5
Amenities like a pool table and cocktails are appreciated, but the absence of elevators was a drawback.
Value for Money
8.9
The overall experience seems to be worth the price considering the charm and location.
Food and Beverage
8.8
The bar is recommended, with high praise for the cocktails offered.
Overall Experience
9.3
Overall, guests had a very positive experience, enjoying the charm and uniqueness of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:01

Property Description

Charming Historic Hotel in Eureka Springs

Convenient Location: Situated just 90 meters from Eureka Springs Historic District, New Orleans Hotel Eureka Springs offers easy access to nearby attractions like The Great Passion Play and Onyx Cave Park.

Cozy Amenities: Enjoy a comfortable stay in rooms equipped with flat-screen TVs, private bathrooms, and coffee machines. Benefit from conveniences such as free WiFi and a concierge service during your visit.

Unique Setting: With free private parking, a bar, and a terrace, this historic hotel provides a quaint and relaxing atmosphere for guests to unwind after exploring the picturesque surroundings.

Book your stay at New Orleans Hotel Eureka Springs for a delightful and memorable experience.

Important information:

Please note the property has no elevator and the access is via stairs only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.9
Based on 508 reviews
Cleanliness: 8.6
Service: 9.3
Location: 9.1
Room Quality: 8.7
Amenities: 8.5
Value for Money: 8.9
Food and Beverage: 8.8
Overall Experience: 9.3
T
Tresa couple us
7
2026-05-30 via Nuitee
L
Laura couple us
8
Good
Pros:

Great location and quaint - liked the pool table upstairs.

Cons:

Had to leave early due to a leak from the ceiling in the bathroom

2026-05-28 via Nuitee
M
Michel couple us
9
We enjoyed our stay!
Pros:

Beautiful hotel in an excellent location. Sue at the front desk was welcoming and helpful in every way.
We took her advice and attended The Quarter bar downstairs. She said the band playing were excellent
and she wasn't wrong. We enjoyed ourselves very much.

Cons:

Bathroom didn't have any counter space and was small but we managed, and frankly what we expected for an old vintage hotel. We still enjoyed the room and the view. This is just commentary because we weren't disappointed.

2026-05-27 via Nuitee
B
Briana couple us
10
2026-05-26 via Nuitee
R
Raydeen couple us
8
Relaxing
Pros:

Everything walkable

2026-05-26 via Nuitee
T
Tom couple us
4
A rip off.
Pros:

The staff were courteous and helpful. The location was convenient for what we were interested in.. The overall ambience was good.

Cons:

There was not any breakfast available to buy or free. There was no daily housekeeping. Parking was a hassle. The stairs were a killer - elevator is needed at least for luggage. Insect infestation was not appealing. Very poor value meaning price for what you get. The idea of having to pay upfront without being able to cancel within 24 hours is awful. Will never use the booking service again - my fault second time I got ripped off by them.

2026-05-23 via Nuitee
J
Jason couple us
7
Pros:

Good location

Cons:

Good location and very good hosts

2026-05-21 via Nuitee
D
Doug couple us
9
2026-05-18 via Nuitee
J
Jolene couple us
9
We always know what to expect and it is within walking distance of everything.
Pros:

The staff is always friendly and accommodating.

Cons:

59 stairs up and 59 stairs down.

2026-05-08 via Nuitee
A
Alice solo_traveller us
3
Pros:

Loved the atmosphere when we walked through the door. Deco. was nice. Stairs were not bad at all.

Cons:

When I opened the door and seen the dirty stained carpet and noticed the bed frame that was appoilster on the bed was stained in several places. The sheet would not stay on the bed. I noticed that whomever made it didn't get them fitted correctly. Bathroom- mirror was hug to the moon and all I seen was the top of my hair. I could use a full length one. Bathroom looked like it needed cleaned and repainted. Yes the place was old but paint, cleaned along with the grout should have been done. I have never been in a room so disappointed. To

2026-04-26 via Nuitee
M
Mollie couple us
10
2026-04-26 via Nuitee
T
Trey couple us
6
2026-04-26 via Nuitee
E
Eddie couple us
10
Great location for a visit to Eureka Springs.
Pros:

Sue at the front desk was great at accommodating our schedules throughout our stay.
Great staff!

2026-04-23 via Nuitee
A
Andrew couple us
7
2026-04-22 via Nuitee
J
Jerry couple us
10
Pros:

Great people..so helpful

2026-04-21 via Nuitee
J
Jamie couple us
2
Pros:

Centrally located and parking area to leave your vehicle for a daily fee.

Cons:

The bed in room 110 was literally like concrete and I could feel the actual springs in my back. The mattress was unacceptably old and needs replacing. I stayed in October and my bed was very comfortable. I was told at the desk that some of the mattresses were recently replaced. If you book a room here I would call ahead and ask if the room you’re getting has a newish mattress or at least only book one night so that if it is terrible you can look for somewhere else to stay because you can’t get a refund and they’re usually too booked for you to switch rooms. It’s a beautiful hotel and the staff are very friendly but for me a bed like that is a deal breaker.

2026-04-13 via Nuitee
D
Daniel extended_group us
10
Pros:

Great location, unique historic property

Cons:

Parking was a bit of a task but not much to do about that.

2026-04-13 via Nuitee
K
kuhler solo_traveller us
8
Pros:

Most of everything, was so fun. Staff was absolutely amazing and super nice. No matter the amount of partying we were doing.

Cons:

I would have to say the only thing was the lights were coming right into the bedroom all night long. And I had to dig for that one.

2026-04-02 via Nuitee
C
crystal couple us
8
2026-03-31 via Nuitee
M
Michael couple us
4
Left early
Pros:

N

None

Cons:

To many stairs

2026-03-31 via Nuitee