Delta Hotels by Marriott Newcastle Gateshead

Hotels
Delta
8.7 (2358 reviews)
Metrocentre , Newcastle upon Tyne , gb

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Convenient location
Cons:
Inconsistent cleanliness
Pricey food options
Some rooms need updating

Categories

Cleanliness
8.34
Mixed reviews; generally clean but some concerns about cleanliness.
Service
9.31
Staff were consistently mentioned as friendly and helpful.
Location
9.35
Highly praised for its convenient location near metro and amenities.
Room Quality
8.8
Rooms were described as comfortable and spacious, with some needing updates.
Amenities
8.33
Facilities like pool and spa received positive remarks, but some amenities were missing.
Value for Money
8.79
Good value noted, but some mentioned pricey food options.
Food and Beverage
7.84
Food quality was decent, but some found it not great, especially breakfast.
Overall Experience
8.81
Overall positive experience, many would return despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:08

Property Description

Convenient Location and Modern Luxury
Situated just off the A1 and near the MetroCentre, Europe's largest leisure and retail complex, the 4-star Delta Hotels by Marriott Newcastle Gateshead offers a prime location and modern, luxurious rooms for your stay.

Easy Access to Major Attractions
With only a 10-minute drive to Newcastle city centre, our hotel provides convenient access to major road networks and local attractions like Alnwick Castle and Hadrian’s Wall, ensuring you make the most of your visit.

Comfortable Accommodation
Unwind in our spacious guest rooms featuring luxurious new bedding with soft, cotton-rich linens, ensuring a restful night's sleep after a day of exploring. Book now to experience comfort and convenience at Delta Hotels by Marriott Newcastle Gateshead.

Important information:

The card holder of the credit/debit card used at the time of booking must be present at the time of check-in.

Please add: Dogs are welcome and T&C's apply. Maximum of 2 dogs per room. An anti-allergy deep cleaning fee of £30 for 1 dog and £50 for 2 dogs will apply. For stays longer than 7 days, there will be additional weekly fee of £50.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 2358 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
Y
Yvonne family_with_children gb
10
2026-06-03 via Nuitee
J
Josh solo_traveller gb
10
2026-06-03 via Nuitee
D
David couple gb
10
2026-06-03 via Nuitee
K
Konrad couple gb
8
Convenient hotel with friendly staff and reasonable cost.
Pros:

The location close to the Metro centre & decent parking

Cons:

No fridge in our room- we expected one in a 4 star hotel! Also, the pool was disappointing because it wasn’t deep enough to swim in.

2026-06-02 via Nuitee
A
Alan couple gb
9
Highly recommended
Pros:

Friendly staff and good standards of cleanliness.

Cons:

There was a wedding party on our last night, which was a bit noisy. It wasn't the hotel staff's fault.

2026-06-01 via Nuitee
N
Nick solo_traveller gb
10
2026-06-01 via Nuitee
G
Gayle couple gb
10
2026-05-31 via Nuitee
J
Jabir family_with_children gb
2
Usually go there every year but not anymore. Very disappointed.
Pros:

The location is perfect

Cons:

The bed was awful. After checking out and getting home, everyone was getting rashes on their arms and legs.

2026-05-31 via Nuitee
P
Pink2ash solo_traveller gb
10
Pros:

The room and the staff

Cons:

How cold the pool was

2026-05-31 via Nuitee
T
T_Stahh couple gb
8
Better than expected.
Pros:

Ice machine outside our room was very convenient. Blackout curtains were great also. Large parking lot and walking distance of metro centre. Cannot comment on leisure/spa facilities as I did not go.

Cons:

A/C could have been stronger.

2026-05-31 via Nuitee
R
Rachel family_with_children gb
9
Good location to where I wanted to visit.
2026-05-31 via Nuitee
A
Amanda solo_traveller gb
10
2026-05-31 via Nuitee
L
Laura couple gb
10
Pros:

Comfortable beds clean staff friendly … breakfast wasn’t the best was cold

2026-05-31 via Nuitee
E
Ewa couple gb
8
Perfect location and very kind staff
Pros:

The pool facilities were fantastic and the staff were very friendly, kind and accommodating. Room was large and well ventilated too.

Cons:

Felt a little outdated

2026-05-30 via Nuitee
G
Georgina extended_group gb
4
Stayed for one night as part of a trip from London. A few issues made the experience fall short of expectations for the
Pros:

The beds are extremely comfortable after a very long travel/day.

Cons:

Extremely disappointing experience for the price point.

2026-05-30 via Nuitee
L
Liberty family_with_children gb
10
We are a family of four. We will definitely come back and stay on this hotel again .
Pros:

The Location was amazing. Accesible to everything.

Cons:

Nothing

2026-05-30 via Nuitee
S
Suzan couple gb
9
2026-05-30 via Nuitee
C
Carol solo_traveller gb
9
Second time here. Handy for beamish
Pros:

Great family room. Spacious and clean with comfortable beds

2026-05-29 via Nuitee
N
Nichola solo_traveller gb
8
2026-05-29 via Nuitee
B
batwench couple gb
9
Central for Metro Centre and staff are brilliant.
Pros:

Great friendly staff and I discovered a new cocktail I like - Cherry Dinosaur (well this is what I called it). Rooms were kept clean and it also has a pool which I totally missed when booking it. AC was available in the room , which was brilliant as it was the hot weekend in May.
Lovely planting by main entrance.

Cons:

Bed mattress is soft so may not be suitable for all people. Pool was closed for one day but for a very good reason and you can't fault the staff for that. Inflatables I know are fun for kids but the pool really isn't large enough for them, especially when it gets busy.
Disabled parking bays are oddly painted and are not clearly laid out.

2026-05-29 via Nuitee