Raphael Suites

Hotels
8.4 (399 reviews)
Nelson Mandela Square, Fifth Street, Sandton , Johannesburg , za
+27 11 245 6000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Great staff
Comfortable accommodations
Cons:
Room assignment issues
Inconvenient breakfast arrangements
Outdated facilities

Categories

Cleanliness
8.23
The suite was clean with a comfortable bed; generally good cleanliness.
Service
8.9
The staff was amazing; some comments about service availability.
Location
9.24
The location is very convenient with direct access to Mandela square.
Room Quality
7.69
Rooms feel dated and need modernization; issues with room assignment.
Amenities
8.22
Amenities largely meet expectations, but some facilities like the TV and pool need improvement.
Value for Money
8.48
Good value given the location and amenities, but service inconsistencies noted.
Food and Beverage
7.73
Breakfast setup was inconvenient; lack of buffet mentioned.
Overall Experience
8.7
Overall stay was satisfactory with noted improvements needed in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 08:40

Property Description

Luxurious Accommodation
Raphael Suites in Johannesburg offers free WiFi, air-conditioned apartments with satellite TV, and a well-equipped kitchen. Relax in comfort with bathrobes and slippers provided.

Fantastic Amenities
Enjoy the outdoor pool, sauna, and fitness centre during your stay at Raphael Suites. Indulge in delicious meals at the on-site restaurant and make use of the 24-hour front desk for all your needs.

Convenient Location
Located near Sandton City and the Gautrain Station, Raphael Suites is a prime spot for exploring Johannesburg. With free private parking and proximity to the airport, your stay is sure to be hassle-free.

Book your stay at Raphael Suites now for a luxurious and convenient experience in Johannesburg.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 399 reviews
Cleanliness: 8.23
Service: 8.9
Location: 9.24
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.48
Food and Beverage: 7.73
Overall Experience: 8.7
L
Lulama • family_with_children • za
8
Lovely stay,I would do it again👏🏽
Pros:

Location , security, ambiance 👏🏽

Cons:

Couch uncomfortable

2026-07-21 • via Nuitee
V
Vickie • family_with_children • zw
10
Easy and convenient location with excellent staff!
Pros:

Staff will always go above and beyond for you at Raphael
.

Cons:

Wifi strength was not optimal - manageable but could be stronger.

2026-07-19 • via Nuitee
A
Amanda • solo_traveller • bw
6
2026-07-13 • via Nuitee
D
Dawie • family_with_children • za
10
Pros:

Staff was excellent

2026-07-10 • via Nuitee
J
Jean • solo_traveller • mw
9
2026-07-08 • via Nuitee
Z
zaid • solo_traveller • za
8
2026-07-06 • via Nuitee
M
MU Kalla • solo_traveller • za
10
2026-07-05 • via Nuitee
C
Cheve • solo_traveller • za
10
2026-07-01 • via Nuitee
K
Kea • family_with_children • bw
10
2026-06-30 • via Nuitee
P
Pavel • solo_traveller • za
7
Pros:

Excellent location and security access

Cons:

The receptionist who checked us in was not friendly...its like he was doing us a favor...very strange reception of guests

2026-06-27 • via Nuitee
S
Saeed • couple • tz
8
2026-06-25 • via Nuitee
C
Chenelle • solo_traveller • za
10
2026-06-25 • via Nuitee
Z
Zakiya • family_with_children • bw
6
I often stay at one of the legacy hotels in Sandton because of the easy excess to the mall . Lovely hotel for a short tr
Pros:

The location

Cons:

The room was smelling Damp

2026-06-23 • via Nuitee
D
Dr Fumani • family_with_children • za
1
The Receptionist on our night of arrival was not helpful in resolving the aircon issue.
Pros:

when we arrived we were given a room whose aircon was not working and they claimed it would work but it never did.

Cons:

poor or non-functional aircon

2026-06-22 • via Nuitee
O
Oren • solo_traveller • il
10
Pros:

Location- superb. Room - fantastic.

Cons:

WiFi

2026-06-14 • via Nuitee
S
Shoyab • couple • mw
9
Pros:

Balcony, spacey, literally in the city centre

Cons:

The AC systems very old and not very efficient

2026-06-13 • via Nuitee
P
Phakamile • couple • za
7
2026-06-09 • via Nuitee
L
lance • couple • za
8
2026-06-05 • via Nuitee
R
Renier • solo_traveller • za
9
2026-05-25 • via Nuitee
P
Peter Emolemo • family_with_children • bw
10
2026-05-17 • via Nuitee