Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Spacious rooms
Cons:
Thin walls
No blackout curtains
Small bathroom

Categories

Cleanliness
8.7
Overall cleanliness was noted positively with comments about the hotel's tidiness.
Service
9.2
Staff were described as friendly and accommodating.
Location
9.2
Multiple reviews praised the central location and accessibility.
Room Quality
8.2
Rooms are spacious but some had issues like thin walls.
Amenities
8.2
Basic amenities available, but lacking tea/coffee facilities in the room.
Value for Money
8.7
Good value noted, particularly for the price paid.
Food and Beverage
8.7
Breakfast was well-received, though some wanted more options in-room.
Overall Experience
8.7
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:25

Property Description

Luxurious Accommodation

Vilas Insight Hotel Machupicchu offers elegant rooms equipped with modern amenities, including a flat-screen TV, free toiletries, and a cozy seating area. Each room provides a comfortable retreat after a day of exploring Machu Picchu.

Convenient Facilities

Guests can enjoy the convenience of on-site dining at the hotel's restaurant, as well as 24-hour room service for those late-night cravings. The 24-hour front desk, concierge service, and currency exchange ensure a hassle-free stay for all visitors.

Prime Location

Situated just a stone's throw away from popular attractions like Machu Picchu Hot Spring and Wiñaywayna Park, Vilas Insight Hotel Machupicchu is the perfect choice for travelers seeking comfort and accessibility in Machu Picchu.

Book your stay at Vilas Insight Hotel Machupicchu now to experience luxury and convenience in the heart of Machu Picchu.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 09:30 AM

Location

Guest Reviews

8.7
Based on 937 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.2
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 8.7
K
ko • solo_traveller • jp
7
親身で寒い
Pros:

スタッフ親身

Cons:

寒い

2026-08-15 • via Nuitee
V
Verena • extended_group • nl
9
Zentrales gutes Hotel
Pros:

Das Hotel ist sehr zentral gelegen; es war dennoch recht ruhig nachts. Man ist schnell am Bahnhof und am Bus zu Machu Picchu und hat viele Restaurants in direkter Nähe.
Wir haben kleine Frühstückspakete für eine frühe Tour erhalten.

Cons:

Der check-out ist sehr früh. Da unser Zug erst nachmittags ging, haben wir eine extra Nacht gebucht, um noch länger im Hotel bleiben zu können.

2026-08-12 • via Nuitee
G
Giovanniarmando • couple • it
6
2026-08-12 • via Nuitee
A
Anna • solo_traveller • es
8
Buen alojamiento en Aguascalientes
Pros:

El alojamiento esta en un enclave tranquilo, pero a la vez muy cerca del centro y del tren.
Omar fue muy amable en todo momento, nos vino a recoger a la estacion y nos ayudó con las maletas.
Tambien se mostró abierto a ayudarnos con la petición de desayuno vegano. Lo recomendariamos!

Cons:

Las habitaciones no estan muy bien aisladas y escuchas los clientes pasar. A la noche aunque es mas tranquilo, es recomendable tapones. Igualmente descansamos muy bien.

2026-08-12 • via Nuitee
J
JOVITA • solo_traveller • br
7
Acomodações honestas, mas nada excepcional.
Pros:

O tamanho do quarto é bom, bastante confortável. O banheiro é bem limpo. O espaço do café da manhã é bem decorado. Pude guardar minha mochila na recepção mesmo depois do fim da minha estadia. O wi-fi funcionava bem.

Cons:

A vista do quarto era bem ruim, e não consegui abrir a janela para o lado de fora para deixar o quarto ventilar. O café da manhã foi um pouco decepcionante. Achei o horário limite do checkout meio cedo (09h, poderia ser pelo menos até as 11h).

2026-08-09 • via Nuitee
A
Ajay • solo_traveller • gb
10
Amazing stay
Pros:

Amazing location.
Bed was super comfortable.
Staff were amazing, they came with a name board to pick you from the train station.
Breakfast was excellent, we didn't have enough time to eat as we had to run to machu Pichu bus pickup
The location is perfect nearby to everything.
They had even kept 2 water bottles which was surprising as we never found this gesture anywhere in peru.

Cons:

Hardly anything. Kettle could've been nice to get hot water. But anyway in the reception they've a thermoflask with hot water.

2026-08-06 • via Nuitee
A
Anne • family_with_children • fr
10
Excellent petit hôtel à proximité des sites
Pros:

Petit hôtel très bien placé ( à 5 mns à pieds des départs des bus pour le Machu Picchu, et 5 mns également des termes). A l’écart de la rue principale, donc très calme. Chauffage et eau chaude. Très bonne literie et t’es bon petit déjeuner. Accueil chaleureux ! Excellent rapport qualité prix

2026-08-05 • via Nuitee
N
Ninoska • couple • cl
9
Muy buena estancia
Pros:

La habitación era amplia y bella

Cons:

Nada

2026-08-05 • via Nuitee
J
james • extended_group • us
10
Wonderful time
Pros:

The location was close to the shops and restaurants but was in the back of a street making quiet

Cons:

There weren’t as many choices for breakfast

2026-08-03 • via Nuitee
C
castanedaxx • solo_traveller • co
8
Good option for stay in Aguas Calientes
Pros:

The stuff was amazing, supporting every thing I needed. Also keepingmy bags during my visit to Machu Pichu. The room is enough for the stay and also they offered a good breakfast.

Cons:

The noise from the corridor, specially from the early morning when the people starts to depart makes it impossible to sleep later than that.

2026-07-25 • via Nuitee
A
Andrea • extended_group • nl
10
Pros:

Great

2026-07-23 • via Nuitee
K
Keren • solo_traveller • il
10
2026-07-23 • via Nuitee
B
Brian • couple • us
8
Great staff, great location, good spot to stay for a few days while experiencing Machu Picchu
Pros:

Location is good and the staff (especially Omar at the front desk) is incredible. The hotel is clean and less noisy than others which was something important to me

Cons:

The windows and walls are a bit thin and noise does still get thru. Sleep would’ve been better with more sound proofed windows.

2026-07-23 • via Nuitee
G
Gabriela • extended_group • ar
7
Alojamiento especial y bien ubicado para descansar en Aguas Calientes.
Pros:

La ubicación inmejorable. La atención de Omar en recepción muy amable. El cuarto era agradable. Camas cómodas. El cuarto un poco pequeño pero estuvo bien para una noche.

Cons:

Era pequeña, y un poco oscuro, pero la relación precio calidad fue adecuada.

2026-07-21 • via Nuitee
S
Simone • couple • it
10
Consigliato!!
Pros:

Struttura in centro alla cittadina di Aguas Calientes, Omar gentilissimo e disponibilissimo per ogni evenienza. Stanza molto spaziosa con letti comodi. Bagno funzionale con doccia calda (un po difficile capire il meccanismo ma Omar vi aiuterà). Colazione buona al mattino e possibilità di deposito bagagli per chi vuole farsi la giornata a Macchu Picchu.

Cons:

Niente

2026-07-19 • via Nuitee
L
Lisa • couple • bq
7
2026-07-19 • via Nuitee
K
Karina • family_with_children • ar
7
Bueno
Pros:

Buen hotel para una noche de descanso y un buen baño, cumple. Muy amables las chicas del desayuno

Cons:

El recepcionista no fue muy servicial y el desayuno no me pareció bueno

2026-07-18 • via Nuitee
F
Ferreira • family_with_children • br
8
2026-07-18 • via Nuitee
A
Ana • couple • es
7
Correcto
Pros:

Las camas son cómodas y está bien ubicado. El personal es amable.

Cons:

El desayuno bastante flojo. Habitación con bastante polvo y algunas telarañas en las paredes. La calefacción la ponen solo un par de horas por la noche y por la mañana hace mucho frío. Si te quedas más de una noche, no te limpian la habitación, no te ponen papel higiénico ni te cambian las toallas. Tienes que pedirlo y te lo dan.

2026-07-17 • via Nuitee
J
Jeanette • extended_group • nl
6
Ok voor die prijs en één nacht
Pros:

Prijs

Cons:

Matig ontbijt, erg gehorig, vroege check out

2026-07-15 • via Nuitee