Hermann Hotel Pattaya

Hotels
7.3 (746 reviews)
Hermann Hotel Pattaya, ซอย 12 Pattaya City, Bang Lamung District, Chon Buri , Pattaya Central , th

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfy beds
Cons:
Inconsistent cleanliness
Poor breakfast options
Room quality issues

Categories

Cleanliness
6.7
Some reviews mentioned cleanliness issues, particularly with bathrooms.
Service
8.2
Reception service and staff were generally regarded as friendly and helpful.
Location
9.2
The hotel's proximity to key areas and attractions received positive feedback.
Room Quality
6.7
Rooms were mentioned to be smaller than expected, and some issues with furnishings were reported.
Amenities
7.2
Some amenities were appreciated but noted to not meet expectations, particularly the breakfast.
Value for Money
7.2
The pricing was perceived as fair by many guests, but some felt it did not match the quality.
Food and Beverage
5.7
Multiple guests pointed out that the breakfast options were lacking and not up to standard.
Overall Experience
7.5
Overall experience met expectations, but some negative sentiments affect its perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:32

Property Description

Luxurious Accommodation near Pattaya Beach

Outdoor Pool and Family Rooms
Experience luxury at Hermann Hotel Pattaya - SHA Extra Plus with an outdoor swimming pool and spacious family rooms. Enjoy city views from select units and relax on your private balcony.

Sun Terrace and Nearby Attractions
Unwind on the sun terrace or explore nearby attractions like Naklua Beach and Bangpra International Golf Club. With free WiFi, room service, and a concierge service, your stay is sure to be memorable.

Book your stay at Hermann Hotel Pattaya - SHA Extra Plus for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 746 reviews
Cleanliness: 6.7
Service: 8.2
Location: 9.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.2
Food and Beverage: 5.7
Overall Experience: 7.5
B
Bogdan couple dk
3
2026-06-12 via Nuitee
J
Jasem couple ae
1
frad and theft hotel with no manar at all
Pros:

the area

Cons:

the manager was extremely rude, the rooms has no closet or wardrobe,there are no tables or sofa as the picture they use, and when we asked for a change they said all the rooms the same and get angry and refuse to let us back to the rooms as we paid for 10 days we didn't stay one night and the didn't refund our many they stole our money and kicked us out , once we complained they said we left for personal reasons!!!! we're there for treatment and paid before the arrival for my father comfort,what possible reason made us leave you lier

2026-06-11 via Nuitee
K
KHALID solo_traveller sa
10
I love this hotel
Pros:

Very clean hotel and close to the attractive sites

Cons:

Room telephone was not working and they were not able to fix it

2026-06-11 via Nuitee
A
Adam couple nz
6
Average at best
Pros:

Location was great , the door man was great

Cons:

The rooms not overly clean, pool not open long enough shower hard to regulate temp minute hot and next cold. The cleaning of the room
wasn’t the best always things missing, like coffee t paper and towels missing, asked for laundry service nobody called back so took it somewhere else. Bed really hard. And tv terrible, kept freezing

2026-06-08 via Nuitee
S
Syed couple ae
7
2026-06-05 via Nuitee
A
Adam couple nz
7
The stay was good but could have been better with a few small changes
Pros:

The location was great

Cons:

The beds are pretty hard and the rooms need a update, tv’s old the sliding doors let wind noise in. The showers are very hard to regulate water temp one minute hot next cold.

2026-06-05 via Nuitee
A
ABDULAZIZ couple kw
10
2026-06-04 via Nuitee
A
Andrew family_with_children th
6
2026-06-04 via Nuitee
M
Md couple bd
8
Pros:

Exactly good

2026-06-02 via Nuitee
Y
YASUNARI solo_traveller th
8
Pros:

綺麗な設備 スタッフ対応親切 食事も良い シービュー最高

Cons:

エアコンが少し音がうるさいぐらいかな

2026-06-01 via Nuitee
F
Florian extended_group de
7
Cons:

Frühstücksbuffet wurde versprochen, gab es aber nur einmal Mahle. Bei unserem Aufenthalt. Aufgrund der wenigen Gäste wurde uns kein Frühstücksbuffet geboten. Bezahlt haben wir trotzdem

2026-06-01 via Nuitee
M
Muhammad Atif couple sa
7
2026-05-30 via Nuitee
أبوأمجد solo_traveller sa
5
Pros:

قربه من الشارع العام

Cons:

ممرات شبه مظلمه ديكورات اللوبي الطعام يقفل10
الوان ذهبية في المصعد والغرف مزعجه تلفزيون بدائي ولايوجد به تطبيقات سوشل وقنوات محدوده لايوجد شاي لبتون .

2026-05-29 via Nuitee
S
Susan couple gb
8
Convenient and perfectly adequate
Pros:

Nice peaceful pool all to ourselves

Cons:

The lift was a bit grubby

2026-05-25 via Nuitee
S
Susan couple gb
8
I’ll be back
Pros:

Great location

Cons:

Only some of the other residents who were selfishly incredibly noisy in the corridor in the middle of the night

2026-05-25 via Nuitee
S
Susan couple gb
8
2026-05-25 via Nuitee
T
Thitirat solo_traveller th
10
2026-05-25 via Nuitee
F
Fredrik extended_group no
8
2026-05-24 via Nuitee
S
Stevens Saintil couple nl
10
2026-05-21 via Nuitee
T
Tetsuya solo_traveller jp
10
Pros:

スタッフさんの対応

2026-05-21 via Nuitee