Hotel Helena

Hotels
8.3 (1042 reviews)
Hauptstraße 34 , Neu Wulmstorf , de

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Allergy-free room
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Large rooms and good breakfast
Cons:
Noise from the street
Inconsistent minibar offerings

Categories

Cleanliness
7.98
Most reviews indicate cleanliness is generally good, but there's a mention of a dirty terrace and issues with the minibar.
Service
8.65
Overall positive comments about the service, though there was one negative experience with the owner.
Location
8.49
The location is convenient for reaching attractions, though some mention noise from the street.
Room Quality
8.14
Rooms are described as spacious and generally good, but with concerns about noise.
Amenities
7.87
Mixed sentiments regarding the amenities, with some complaints about the minibar and noise.
Value for Money
8.23
The hotel provides a decent experience for the price based on multiple reviews.
Food and Beverage
8.58
The breakfast and restaurant offerings received positive feedback overall.
Overall Experience
8.45
The experience was generally positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Helena in Neu Wulmstorf. The contemporary rooms are equipped with modern amenities including a flat-screen TV and free WiFi.

Delectable Dining Options
Savor a delightful breakfast buffet each morning and indulge in Mediterranean cuisine at the elegant on-site restaurant. Unwind with a wide selection of drinks at the bar, perfect for relaxing after a day of exploring.

Convenient Location
Located near major motorways and the train station, Hotel Helena offers easy access to Hamburg and beyond. Enjoy free private parking and explore the scenic surroundings with ease.

Book your stay at Hotel Helena now for a memorable experience in Neu Wulmstorf.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per night when using an available cot.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1042 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.58
Overall Experience: 8.45
R
Robots-Blog • solo_traveller • de
9
2026-05-30 • via Nuitee
S
St. • couple • de
8
Wir würden wieder dort wieder buchen
Pros:

War alles soweit mehr als in Ordnung. Ganz Klasse war, dass das griechische Restaurant gleich mit im Haus war.

2026-05-26 • via Nuitee
B
Bodo • couple • de
10
Waren sehr gerne dort .
Pros:

Das Haus steht an einer Hauptstraße sehr befahren. Wir würden beim nächsten Mal ein Hinterzimmer buchen.
Das Zimmer war super sauber und gemütlich. Das Bad war sehr schön und gut ausgestattet.
Zum Restaurant wir haben abends dort gegessen und waren total begeistert. Wir waren auf das Frühstücks Büfett gespant und waren Begeistert, keine wünsche offen. Der Biergarten ist super schön und hinterm Haus .
Wir Buchen auf jeden Fall nochmal alleine der kurze weg nach Hamburg.

Cons:

Nur die Lautstärke der Straße. Mit Fenster zu dann geht es.

2026-05-25 • via Nuitee
P
Pia • couple • dk
8
2026-05-25 • via Nuitee
I
Inger • couple • dk
9
Cons:

Håndværker på terrassen og rodet

2026-05-25 • via Nuitee
S
Sven • couple • de
10
Gerne wieder
Pros:

Sauberes Zimmer, leckeres Frühstück

Cons:

Leider direkt an der Hauptstraße, aber mit geschlossenen Fenstern ruhig

2026-05-24 • via Nuitee
M
Mehran • solo_traveller • de
7
Pros:

Sehr nette Personal.

Cons:

Die Geräuschkulisse der Straße bei Nacht

2026-05-24 • via Nuitee
D
Dariusz • solo_traveller • pl
8
2026-05-23 • via Nuitee
D
Dorin • couple • pt
9
2026-05-22 • via Nuitee
C
Claire • couple • de
9
2026-05-21 • via Nuitee
D
Dirk • solo_traveller • be
9
2026-05-21 • via Nuitee
B
Babytoni02 • solo_traveller • de
8
Pros:

Sehr gemütliches Hotel mit Restaurant..in dem man super, lecker 😋 essen kann. Das Personal ist richtig familiär ...man muss sich einfach nur wohl fühlen.

2026-05-20 • via Nuitee
U
Ulrike • solo_traveller • de
8
Pros:

Sehr sauber, freundlich, Zuvorkommend

Cons:

Matratzenauflieger sind ständig verrutscht, Kopfkissen waren klumpig

2026-05-19 • via Nuitee
R
Rainer • extended_group • de
8
2026-05-19 • via Nuitee
C
Charlotte • couple • dk
9
Et rigtig god ophold, og vi kommer igen om en uge ;-)
Pros:

Vi synes det var så godt, at vi har bestilt en overnatning til vores hjemtur. Lækkert der er restaurant på hotellet. Morgenmaden er virkelig god.

2026-05-18 • via Nuitee
K
Kai • couple • de
8
2026-05-16 • via Nuitee
O
Otmar • extended_group • de
7
2026-05-14 • via Nuitee
A
Alex • solo_traveller • de
9
Pros:

Freundlichkeit des Personals und die Sauberkeit.

Cons:

---

2026-05-12 • via Nuitee
R
Roland • solo_traveller • de
8
2026-05-12 • via Nuitee
K
Kirsten • couple • de
8
2026-05-11 • via Nuitee