Hotel Helena

Hotels
8.3 (1090 reviews)
Hauptstraße 34 , Neu Wulmstorf , DE
+49 40 7000221

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and friendly staff
Large rooms and good breakfast
Cons:
Noise from the street
Inconsistent minibar offerings

Categories

Cleanliness
7.98
Most reviews indicate cleanliness is generally good, but there's a mention of a dirty terrace and issues with the minibar.
Service
8.65
Overall positive comments about the service, though there was one negative experience with the owner.
Location
8.49
The location is convenient for reaching attractions, though some mention noise from the street.
Room Quality
8.14
Rooms are described as spacious and generally good, but with concerns about noise.
Amenities
7.87
Mixed sentiments regarding the amenities, with some complaints about the minibar and noise.
Value for Money
8.23
The hotel provides a decent experience for the price based on multiple reviews.
Food and Beverage
8.58
The breakfast and restaurant offerings received positive feedback overall.
Overall Experience
8.45
The experience was generally positive, with several guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 06:14

Property Description

Luxurious Accommodations
Experience comfort and style at Hotel Helena in Neu Wulmstorf. The contemporary rooms are equipped with modern amenities including a flat-screen TV and free WiFi.

Delectable Dining Options
Savor a delightful breakfast buffet each morning and indulge in Mediterranean cuisine at the elegant on-site restaurant. Unwind with a wide selection of drinks at the bar, perfect for relaxing after a day of exploring.

Convenient Location
Located near major motorways and the train station, Hotel Helena offers easy access to Hamburg and beyond. Enjoy free private parking and explore the scenic surroundings with ease.

Book your stay at Hotel Helena now for a memorable experience in Neu Wulmstorf.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 1090 reviews
Cleanliness: 7.98
Service: 8.65
Location: 8.49
Room Quality: 8.14
Amenities: 7.87
Value for Money: 8.23
Food and Beverage: 8.58
Overall Experience: 8.45
M
Michael • solo_traveller • de
10
2026-09-18 • via Nuitee
A
Annemieke • couple • nl
7
/
Pros:

Prima hotel voor doorreis of bezoek aan Hamburg. Makkelijk parkeren, en onze fietsen konden veilig in de garage staan.

Cons:

Het ligt aan een erg drukke weg, met een open raam slapen is dan lastig.

2026-09-15 • via Nuitee
M
Marijke • couple • nl
10
Uitstekend.
Pros:

De mooiste slaap- en badkamer die we ooit hebben gezien. Ook het ontbijt was voortreffelijk.

Cons:

niets

2026-09-15 • via Nuitee
J
jan • extended_group • nl
10
zeer goed
Pros:

schoon/vriendelijk personeel

2026-09-14 • via Nuitee
C
Caro • couple • de
7
2026-09-08 • via Nuitee
G
Georg Dietmar • couple • de
9
Pros:

Große saubere Zimmer

2026-09-06 • via Nuitee
M
Marc • couple • be
9
2026-09-06 • via Nuitee
G
Georg Dietmar • couple • de
9
Pros:

Große saubere Zimmer

2026-09-06 • via Nuitee
D
David • extended_group • gb
9
Very good stay, pleasant staff and good value restaurant, good selection and great breakfast
Pros:

Everything was very clean, tidy and pleasant

Cons:

Room could of had tea/coffee making

2026-09-05 • via Nuitee
I
Iva • solo_traveller • de
10
Sehr nett
Pros:

Alles gut.

2026-09-04 • via Nuitee
J
Jürgen_K • solo_traveller • de
7
Cons:

Mobiliar v.a. Teppich sehr abgewohnt.
Frühstüchsbuffet unzureichend. Fast leer, obwohl noch über 1 Stundee Frühstückszeit.

2026-09-04 • via Nuitee
P
Peter • couple • de
8
2026-09-04 • via Nuitee
T
tiemen • solo_traveller • nl
9
Aanrader
2026-09-04 • via Nuitee
B
Björn • solo_traveller • se
7
Pros:

Frukost

Cons:

Trafiken utanför

2026-09-03 • via Nuitee
S
Susanne • couple • de
10
2026-09-03 • via Nuitee
M
Mohammadullah • solo_traveller • dk
9
Pros:

Det var ok

Cons:

Det var lidt stej og varme

2026-09-02 • via Nuitee
R
Reimuta • couple • de
8
Gerne wieder, besser mit Zimmer zur strassenabgewandten Seite. Service sehr gut.
Pros:

Schönes Zimmer, aber sehr hoher Lärmpegel bei offenem Fenster. Im Bad schlecht ablaufendes Duschwasser. Das Internet war oft unterbrochen, leider, während eines Fußball Spiels. Service und Frühstück sehr gut.

Cons:

Internet Qualität. Straßenlärm, ist halt Bundesstraße.

2026-09-02 • via Nuitee
P
P • couple • nl
8
Heel fijn schoon hotel met heerlijk restaurant.
Pros:

Fijn schoon hotel. Prima ontbijt.
Parkeren kan ook aan de achterzijde van het hotel.

Cons:

Lokatie . Hotel ligt aan een drukke doorgaande weg.

2026-09-01 • via Nuitee
K
kees • couple • nl
8
Heel goed hotel op de verkeerde locatie
Pros:

Vriendelijk personeel, kamer super netjes en schoon en goed ontbijt.
Ook ‘s avonds in het restaurant gegeten en dat was ook prima en zeer redelijk geprijsd.

Cons:

De locatie: aan een drukke weg en wij sliepen ook aan de kant van de weg, dus de ramen moesten dicht vanwege de herrie.

2026-08-24 • via Nuitee
M
Martina • solo_traveller • de
7
Pros:

Wir waren auf der Durchreise und mit der Unterkunft zufrieden.

2026-08-24 • via Nuitee