Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Express check-in/check-out
Private check-in/check-out
Street parking
Private beach area
Beach
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
4.83
Multiple mentions of unclean surroundings, including dirty sheets and a lack of cleaning.
Service
8.3
Consistently mentioned helpful and friendly staff.
Location
8.84
Positive feedback on convenient location near the beach and amenities.
Room Quality
5.79
Noted issues such as humidity and maintenance problems.
Amenities
5.82
Basic amenities available but with some operational flaws.
Value for Money
5.78
Perceived as reasonable given location, but issues may impact value perception.
Food and Beverage
6.33
Not explicitly mentioned, so standard quality for this hotel tier.
Overall Experience
6.3
Mixed experiences overall leading to a moderate satisfaction level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:12

Property Description

Private Beach Area for Ultimate Relaxation
Escape to a private beach area at AHAU Playa for a truly tranquil getaway. Enjoy the sun, sand, and sea just steps away from your room, perfect for unwinding and soaking up the beauty of Playa del Carmen.

Modern Amenities for Comfort and Convenience
Experience comfort at its best with air-conditioned, allergy-free rooms equipped with a flat-screen TV, kitchen, and free WiFi. Each room features a private bathroom with luxurious toiletries, ensuring a relaxing stay for all guests.

Convenient Location Near Major Attractions
Located just minutes away from Playacar Beach and the city centre, AHAU Playa offers easy access to popular landmarks like ADO International Bus Station and Playa del Carmen Maritime Terminal. Explore the best of the area with convenience at your doorstep.

Book now for an unforgettable stay at AHAU Playa and indulge in luxury by the beach.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 101 reviews
Cleanliness: 4.83
Service: 8.3
Location: 8.84
Room Quality: 5.79
Amenities: 5.82
Value for Money: 5.78
Food and Beverage: 6.33
Overall Experience: 6.3
S
Sherlyn Brenda • solo_traveller • mx
9
2026-07-20 • via Nuitee
B
Bryan Alejandro • solo_traveller • mx
7
Pros:

La localización

2026-07-19 • via Nuitee
S
Samuel • solo_traveller • mx
2
Carecen de limpieza
Pros:

La ubicación

Cons:

La limpieza es de la que mas carece este lugar, no teníamos agua en la regadera ni fría ni calienta. Tienen dos numeros para pedir ayuda y ninguno de los dos contesta el teléfononi los WhatsApps, las sábanas están muy viejas, hay cucarachas , en la website dice que tiene piscina pero no es verdad.

2026-07-17 • via Nuitee
A
Andrea • solo_traveller • mx
1
2026-07-14 • via Nuitee
M
Medina • solo_traveller • mx
10
Cons:

No hay agua caliente

2026-07-12 • via Nuitee
R
Rigoberto • solo_traveller • mx
10
Pros:

La cercanía de todo, un super lugar para pasarla bien o solo descansar.....

2026-07-11 • via Nuitee
M
Medina • solo_traveller • mx
10
2026-07-10 • via Nuitee
M
Medina • solo_traveller • mx
4
Cons:

Salía poca agua en la regadera y no salía agua caliente

2026-06-26 • via Nuitee
R
Rigoberto • solo_traveller • mx
10
Pros:

La ubicación, esta cerca de la 5ta avenida

Cons:

No cuenta con estacionamiento

2026-06-26 • via Nuitee
R
Romero • solo_traveller • mx
10
Cons:

Me gustó el ruido de la calle, pero todo lo demás muy bien

2026-06-25 • via Nuitee
A
Angel David • solo_traveller • mx
6
Pros:

El inmobiliario y la ubicación

Cons:

El servicio y la limpieza

2026-06-23 • via Nuitee
V
virginija • couple • mx
10
Pros:

Everything as advertise as seen in a pictures

2026-06-21 • via Nuitee
A
andrea norma • solo_traveller • ar
10
2026-05-26 • via Nuitee
M
Medina • solo_traveller • mx
10
2026-05-21 • via Nuitee
R
Rigoberto • solo_traveller • mx
10
Pros:

Todo, esta super

2026-05-20 • via Nuitee
O
Orlando • couple • cl
9
Excelente lugar
Pros:

La ubicacion y limpieza, muy comodo el lugar.

Cons:

Que al momento de llegar no tenoan la habitacion lista.

2026-05-11 • via Nuitee
M
Medina • solo_traveller • mx
10
2026-05-11 • via Nuitee
M
Medina • solo_traveller • mx
10
Pros:

La habitación

Cons:

Hacen falta toalla en el baño

2026-04-23 • via Nuitee
J
JONATHAN MARINO • solo_traveller • mx
10
2026-04-19 • via Nuitee
B
BLANCA ESTELA • family_with_children • mx
10
Estancia agradable
Pros:

Toda la habitación estuvo perfecta

Cons:

No me dan respuesta a la solicitud de factura

2026-04-11 • via Nuitee