Crystal Palace - Luce

Hotels
8.6 (176 reviews)
Thesi Kropisies Skala , Skála Kefalonias , gr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Garden
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Manager's service issues
Shower curtain design

Categories

Cleanliness
8.04
General sentiment was positive, but one review noted issues with the cleanliness standards related to the shower setup.
Service
9.01
Mostly positive feedback on staff friendliness, but one review mentioned poor service from the manager.
Location
9.05
Reviewers praised the location highly, mentioning accessibility to the beach and attractions.
Room Quality
8.5
Rooms were generally described as comfortable and spacious, with some concerns about bed firmness.
Amenities
8.53
The pool and facilities were well-received, though some wished for additional amenity options.
Value for Money
8.49
Generally perceived as good value, but one review expressed concerns about payment processes.
Food and Beverage
8.54
Breakfast was highly praised for variety and quality.
Overall Experience
8.61
Despite some minor issues, the overall sentiment reflects a very positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 07:09

Property Description

Luxurious Accommodation
Crystal Palace - Luce offers air-conditioned rooms with modern amenities, including a flat-screen TV, safety deposit box, and private bathroom. Guests can also enjoy the convenience of room service and free WiFi throughout the property.

Relaxing Outdoor Spaces
Unwind by the outdoor swimming pool or soak up the sun on the sun terrace at Crystal Palace - Luce. The garden and shared lounge provide peaceful retreats for guests looking to relax and rejuvenate during their stay.

Convenient Location
Located just 800 meters from Skala Beach, with Porto Skala Beach a short distance away, Crystal Palace - Luce offers a prime location for beach lovers. Explore nearby attractions like the Snakes of the Virgin Monastery and Monastery of Virgin of Atrou for a memorable stay.

Book your stay at Crystal Palace - Luce now for a luxurious and relaxing experience near Skala Beach!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 176 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.61
O
Omar family_with_children ch
8
Very nice hotel, friendly staff, uncomfortable beds.
Pros:

The hotel is very quiet and offers ample parking. The rooms are spacious. They have a large pool where you can order drinks and food. The food is ok.

Cons:

The beds are extremely hard and the pillows very uncomfortable. The staff tried to help and changed our mattress and tried to make the others softer by adding padding under the sheets. Overall, none of us slept well.

2026-07-25 via Nuitee
M
Mino solo_traveller it
7
Pros:

Il Crystal Palace si trova in un ottima posizione. Struttura accogliente e curata. Personale gentilissimo

Cons:

La colazione è poco variegata. Lo scarico del bagno non perfettamente funzionante

2026-07-25 via Nuitee
M
Maud solo_traveller be
8
Bel hôtel calme et familial
Pros:

Nous avons aimé le calme, la propreté des lieux, la gentilesse du personnel, la piscine, la vue sur la mer, la kitchinette permettant de garder des aliments au frais et l'airco qui fonctionnait très bien et le petit déjeuner.
Mention spéciale pour leur réactivité concernant le fait que je ne peux boire du lactose : ils m'ont offert du lait végétal durant tout le séjour au petit déjeuner.
L'accès à la plage est à 6 min depuis la plage

Cons:

Même si le petit déjeuner est très bien : type english breakfast avec des fruits frais et gâteaux, nous aurions aimé un peu plus de variété étant donné que nous restions 10 jours sur place.
Nous avons moins aimé le fait qu'il faille marcher 20 min pour aller au centre mais ce n'était pas si grave!

2026-07-23 via Nuitee
D
Dobranić couple rs
10
2026-07-22 via Nuitee
S
S solo_traveller gr
10
2026-07-22 via Nuitee
R
rosalba family_with_children it
7
Pros:

Pulizia, stanza comoda e spaziosa

Cons:

A colazione scarsa scelta e bassa qualità

2026-07-17 via Nuitee
C
CalatoareaAR solo_traveller ro
6
disappointing
Pros:

There were some good things too... The outside area was very well maintained. We liked how the path leading to the beach was maintained. The lady who greeted us at breakfast was the only one who smiled at us and asked how we were and if we needed anything, as we were used to with our Greek hosts. It's a shame that the interior of the rooms has been abandoned, it is no longer maintained, just like the exterior...

Cons:

Unfortunately, the accommodation at Luce was not what we expected. We were very disappointed. In no way is it worth the money we paid for this accommodation. It looks good on the internet in the pictures, but the reality is different. We found a tired room, with poor quality furniture, a tired air conditioning unit that barely coped, the bathroom had never been cleaned or for a long time. There were no mosquito nets, we could not leave any window or door open, we had 2 terraces in vain. The cleaning was not of the best quality, the sheets were torn, they were more gray, not white, the same goes for the towels, they were gray, shabby. And we were disappointed by the hospitality of the hosts, totally different from what we saw with the Greek people, the lady at the reception was completely bored, rushed, disinterested, she never asked us how we were feeling or if we needed anything, she barely greeted us and took the room keys, you could tell she couldn't wait for us to leave. This accommodation may have once been something special, but now it is no longer taken care of. I do not recommend!

2026-07-16 via Nuitee
D
Dorian solo_traveller ro
10
Pros:

O proprietate frumoasă, foarte curata, gradina bine intretinuta, camere mari, prosope schimbate zilnic. Drumul de 5 minute către plaja, ca un tunel mărginit de trestii inalte, este minunat. Seara e luminat. Exista 28 de trepte și un mic urcuș pe aleea asfaltata.de la "tunel" la clădirile de locuit. Toate sunt construite astfel încât oferă și intimitate, dar și priveliște frumoasă. Piscina e curatata in fiecare noapte și la nevoie, se poate servi masa. Lipsa țânțarilor în Skala a fost binevenita.
Apa marii e excelenta, curata, dar e indicata încălțăminte pentru pietricelele din apa și de pe plaja cu nisip în cea mai mare parte.

2026-07-16 via Nuitee
J
Jose Luiz couple gb
10
Highly recommend the stay at Crystal Palace resort. 10/10
Pros:

Newly decorated and well planned space. Calm stay and silent stay. Lovely breakfast split in two different areas to accommodate all guests. Bar by the pool has great choices and beer comes in an icy pint, really cold beer for a refreshment. I can’t say much about the food as we haven’t ordered any and it was a short stay of 3 nights.
Extremely helpful and friendly staff, tanking you to your bedroom for a space introduction.
We were also impressed with the bamboo and lightning pathway access to the beach they have built. We could feel every single detail and effort they put in to create an incredible experience for the guests.
It would be great if in the future they create a half board and drinks inclusive.
Nice parking space onsite.

Cons:

They just still need to set up the recently bought TVs, as in my room the tv’s internet connection wasn’t working displaying a connection error for all smart features. My safe also didn’t work, and we didn’t have time to wait for it to be fixed due to our short stay.

2026-07-11 via Nuitee
S
Sandro couple it
9
Lontano da tutti ma rilassante
Pros:

La piscina, la stanza, un ottima colazione e il personale gentilissimo

Cons:

Bagno un po piccolo rispetto le dimensioni della camera

2026-07-10 via Nuitee
J
Jessica couple dk
10
Nice stay near Skala
Pros:

Amazing stay near Skala town. Facilities have everything you might need, ladies at the reception, breakfast area and pool bar are very friendly and welcoming. Town is within walking distance and you find lots of restaurants, bars and mini markets along the way

2026-07-08 via Nuitee
D
Dimitrios solo_traveller us
10
Pros:

Effie was an outstanding host
Very detail oriented

Cons:

No complaints

2026-07-08 via Nuitee
P
Paul solo_traveller gb
9
Pros:

Great staff ,great location, really clean. Very relaxing

Cons:

Air con bit noisy and bathroom needed bit of up grade.

2026-07-07 via Nuitee
F
Feras solo_traveller no
10
2026-07-07 via Nuitee
Z
Zoltán family_with_children hu
9
2026-07-05 via Nuitee
Κοστας couple gr
9
Pros:

Καλο

Cons:

😁

2026-07-04 via Nuitee
A
Andrew couple gb
9
2026-07-03 via Nuitee
E
Eve Vanni solo_traveller it
10
Bellissimo soggiorno
Pros:

Struttura bellissima e nuova. Camere molto. Pulite e belle. Parcheggio di fronte alla struttur

Cons:

La. Colazione magari potrebbe essere più variegata. Mettere una tendina più ombreggiante, alle 6 entra già molto sole.

2026-06-30 via Nuitee
S
Stretton couple gb
9
2026-06-25 via Nuitee
M
Matt couple gb
9
Excellent hotel, great value for money, friendly staff. Perfect for what we needed :)
Pros:

Good location, very clean with friendly staff.

Cons:

Bar closed around 7pm so the hotel didn’t have much atmosphere after this, however the main Skala strip is only a short 5/10 min walk away, and there’s a lovely beach bar 2 mins down the road.

2026-06-24 via Nuitee