Facilities

WiFi available
Free WiFi
Parking
Air conditioning
24-hour front desk
Restaurant
Room service
Garden
Airport shuttle
Bar
See all facilities

Review Highlights

Pros:
Beautiful architecture
Pleasant staff
Great location
Good food
Cons:
Cleanliness issues
Uncomfortable beds
Slow service

Categories

Cleanliness
8.39
Some guests reported issues with cleanliness, noting that the room was dirty.
Service
9.36
Staff was noted to be pleasant and accommodating, with some negative feedback regarding slowness.
Location
9.4
The location is praised for its proximity to downtown and beautiful surroundings.
Room Quality
8.85
Rooms were generally appreciated, but some guests mentioned discomfort with beds and noise.
Amenities
8.38
Some amenities like the WiFi and cleanliness received criticism, affecting overall enjoyment.
Value for Money
9.34
Overall experience indicates good value for the location and services offered.
Food and Beverage
8.89
Food quality was liked, but service speed was highlighted as an issue.
Overall Experience
9.36
The experience was enjoyable overall, with commendable service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:51

Property Description

Charming Boutique Hotel in Hidalgo del Parral

Luxurious Amenities: Enjoy a relaxing stay with a hot tub, room service, and cozy seating areas in every room.

Modern Comforts: From air conditioning to flat-screen TVs and free WiFi, our rooms are equipped with everything you need for a comfortable stay.

Personalized Service: Our 24-hour front desk staff are ready to assist you with any requests, making sure your stay is memorable and stress-free.

Experience the charm of La Casa del General Hotel Boutique - book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 64 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.36
I
Iveth Aracely • family_with_children • mx
7
Muy
Pros:

Lo antiguo y limpieza

Cons:

No habia jabon para lavarse las manos solo shampoo asi q con ese nos lavamos. N
La tematica es antigua me gusto, pero en la regadera una parered no tiene ceramica o mosaico habia un poco de sarro en esquinas de esa pared porque cemento repello pintado en blanco eso no es adecuado en una ducha, deben poner mosaico alli porque puede generar hongos. Por lo demas bien muy limpio excelente atesion.

2026-07-06 • via Nuitee
A
Alejandra • couple • mx
10
Es un lugar precioso, histórico y vale totalmente la pena.
Pros:

Es como quedarte en un museo, es precioso.

Cons:

Falta de ventilación natural en la recámara.

2026-07-05 • via Nuitee
D
Dixie • couple • us
10
2026-06-23 • via Nuitee
V
Valenzuela • solo_traveller • mx
6
2026-05-18 • via Nuitee
P
pascual alonso • extended_group • mx
8
2026-04-08 • via Nuitee
V
Verónica3086 • couple • mx
10
2026-04-06 • via Nuitee
M
Minjarez • couple • mx
10
Cambio de diseño en las camas
Pros:

En general todo, me sorprendió mucho que fuera una casa colonial acondicionada para ser hotel, fue una sorpresa muy grata.

Cons:

El tamaño de las camas, soy una persona alta y la cama tiene como una reja al final de la cama y no pude dormir adecuadamente.

2026-02-12 • via Nuitee
F
Fernando • extended_group • mx
4
Nice for visiting, not very good for staying and bad service
Pros:

The historical environment is very vivid and has a great atmosphere.

Cons:

Not very comfortable to sleep in, you can here everything happening in the hotel all night an day.
The staff also takes forever to bring drinks or food.

2026-01-20 • via Nuitee
A
AGUSTIN • couple • mx
9
Pros:

Excelente

2026-01-19 • via Nuitee
Gerard Leal • couple • us
10
2026-01-05 • via Nuitee
J
Joseantoniorosas • solo_traveller • cl
10
Pros:

El lugar

Cons:

2 horas esperando la cena

2026-01-02 • via Nuitee
E
Elizabeth • extended_group • mx
2
Cons:

El personal es muy grosero y no te dan bien las ubicaciones del estacionamiento nos habían dado un lugar donde está solo el coche y no nos recibieron en tiempo

2025-12-27 • via Nuitee
R
RODOLFO • solo_traveller • mx
8
Buena y comoda, excelente servicio del personal
Pros:

Desayuno Bien y Ubicacion Aceptable

Cons:

MiniSplit no calienta suficiente, la unica cobija extra tampoco fué suficiente. Una lampara de pared no prendia quizás fundida. El estacionamiento retirado y sin proteccion del vehiculo.

2025-12-23 • via Nuitee
R
Robert • solo_traveller • ca
9
2025-12-17 • via Nuitee
A
Andrea Medellin • solo_traveller • mx
9
2025-12-08 • via Nuitee
M
Maria • extended_group • us
7
Good but would not stay there again.
Pros:

Location, excellent customer service, the staff was so pleasant and accommodating, beautiful architecture.

Cons:

Beds and pillows hard and uncomfortable, outdoor noise level too loud. We couldn’t sleep because of the loud music on the street and next during during a private event.

2025-11-08 • via Nuitee
A
Aguilar Hernandez • couple • mx
10
2025-10-26 • via Nuitee
M
mtz • couple • mx
10
2025-08-31 • via Nuitee
A
Adriana • couple • mx
10
Exelente
Pros:

Todo,me gustó Gracias!!!!

Cons:

Nada en que quejarme

2025-08-29 • via Nuitee
A
Adriana • couple • mx
10
Exelente
Pros:

Todo en general ,pero sobre todo las instalaciones donde te remonta a esa época todo muy original y también la comida y bebidas del restaurante y su pan recién horneado un deleite en cada comida Gracias a todo el personal por su hospitalidad y servicio .

Cons:

No tengo nada de que quejarme .
Solo Gracias!!!!

2025-08-29 • via Nuitee