Hotel Boutique Las Carretas

Hotels
9.2 (1441 reviews)
Centro Calle de las Carretas N.34- 28 , Cartagena de Indias , co

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Centrally located
Friendly staff
Great breakfast
Cons:
Noisy at night
Small rooms

Categories

Cleanliness
8.84
The hotel is well maintained, but some reviews mention the need for a bit more attention to cleanliness.
Service
9.81
Guests consistently praise the extremely friendly and helpful staff.
Location
9.85
The hotel is centrally located, making it easy to access nearby attractions.
Room Quality
8.3
Rooms are described as small with limited storage space, but they meet the basic needs.
Amenities
8.83
Amenities are adequate with a nice pool and good breakfast, but some rooms experience noise issues.
Value for Money
9.29
Many guests feel they get good value given the location and included breakfast.
Food and Beverage
9.34
Breakfasts are described as great with a variety of options available.
Overall Experience
9.31
Most guests report very good experiences overall, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:59

Property Description

Chic Colonial Style Decor:
Experience the charm of chic colonial style at Hotel Boutique Las Carretas, where exposed stone walls and Spanish style courtyards create a unique ambiance for your stay in Cartagena.

Luxurious Amenities:
Indulge in air-conditioned rooms equipped with flat-screen TVs, minibars, and modern private bathrooms featuring showers and plush bathrobes. Enjoy the comfort and convenience of these luxurious amenities during your visit.

Exciting Experiences:
Embark on a city tour of the historic walled city, rent a yacht for a leisurely sail, or partake in thrilling water sports. With San Felipe Castle just 7 km away, adventure and exploration await at Boutique Hotel Carretas.

Book your stay at Hotel Boutique Las Carretas now to elevate your Cartagena getaway with style, luxury, and unforgettable experiences.

Important information:

Please note that the property does not have a elevator, and access is only via stairs.
Please consider that this hotel is 100% smoke free.
If your arrival at the hotel is after 6:30pm the main door of the hotel (wooden gate) will be closed, however, at the top left there is a bell and a person 24 hours a day ready to serve you.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Room cleaning service is available daily until 2:00P.M

Due to our unbeatable location and open colonial infrastructure, outside noise can be heard throughout the hotel, however, the hotel provides free earplugs for your use during your stay.

**The hotel's swimming pool will be closed until October 31, 2024 due to unplanned corrective maintenance work**Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1441 reviews
Cleanliness: 8.84
Service: 9.81
Location: 9.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 9.34
Overall Experience: 9.31
D
Daniel Alfredo couple co
9
2026-06-20 via Nuitee
E
Elias couple br
10
Fantástico
Pros:

Localização limpeza e café da manhã

2026-06-18 via Nuitee
Z
Zoe couple gb
4
Don’t recommend as safe for tourists
Pros:

Good breakfast, clean rooms.

Cons:

Unfortunately money was taken from a bag in our room during our stay. We reported this to the hotel and they conducted an investigation but nothing came out of it. It really made us feel uncomfortable and unsafe in the hotel, and meant for our last day we had to pay ATM charges to take out money for laundry.

They also don’t offer laundry service, as stated on booking.com.

The rooms are VERY noisy looking out onto the street. Even with earplugs we could hear it, so worth noting.

For the price, it was a disappointing stay and I wouldn’t recommend it sadly.

2026-06-18 via Nuitee
A
Andrea solo_traveller au
6
Operated hotel
Pros:

El hotel esta super cerca a la entrada de la torre del reloj.

Esta muy bien cuidado, es pequeño pero muy bien mantenido.

Cons:

El precio es un robo para un hotel tan average. Honestamente lo escogi por la localizacion y cercania a un Evento que tenia dentro de la ciudad amurallada, pero hay hoteles muchooo mejores que cuestan menos y ofrecen mas.

El desayuno es basico, y no tienen restaurante abierto para almuerzo o cena. Esta ubicado en un zona muy principal, asi que el ruido nocturno es terrible, no se puede descansar por lo menos hasta las 2am.

La piscina es super pequen̈a y no tienen acceso de rampas para ir con coche o silla de ruedas.

Nada que ofrecer si se va con niños pequenos.

2026-06-18 via Nuitee
A
Ana Dias solo_traveller br
9
Excelente escolha!
Pros:

Localização maravilhosa, atendimento espetacular da Diana.

Cons:

Apenas os lances de escada, mas já era sabido.

2026-06-13 via Nuitee
M
Milena extended_group fr
10
2026-06-13 via Nuitee
J
Jaime Alberto couple co
8
SENCILLO, COMODO Y BIEN UBICADO
Pros:

UBICACIÓN Y PERSONAL AMABLE

Cons:

SUBIR ESCALERAS, PERO NADA GRAVE

2026-06-11 via Nuitee
F
Fernandes solo_traveller br
9
Pros:

Hotel muito bem cuidado no geral

2026-06-10 via Nuitee
M
Mark couple us
7
If you are fine with sleeping through loud music, the. The hotel’s location and delicious breakfast will work for you.
Pros:

Location and breakfast and Diane were wonderful

Cons:

The noise from bar and restaurant next to the hotel.

2026-06-10 via Nuitee
A
Ana couple br
10
Pros:

O quarto era perfeito, tudo muito confortável e lindo. O café da manhã também era maravilhoso. Fora a localização, não tem como não se apaixonar pelo centro de Cartagena. Voltaria mil vezes.

Cons:

Realmente tem um pouco de barulho da rua, mesmo o quarto tendo um bom isolamento acústico. Contras de se hospedar na melhor região da cidade. Mas nada que um tampão de ouvido não resolvesse.

2026-06-08 via Nuitee
P
Patricia couple es
8
Cómodo y bonito alojamiento en el centro de Cartagena
Pros:

Céntrico y muy cómodo

Cons:

Un poco caro

2026-05-02 via Nuitee
M
Mary solo_traveller us
10
Gem of a hotel
Pros:

Beautiful, immaculate room with great AC. Friendly, efficient staff. Great location. Great breakfast.

Cons:

Nothing.

2026-05-01 via Nuitee
G
Gisele W solo_traveller br
10
Um amor de hotel
Pros:

Limpeza impecável, café da manhã muito bom, atenção e gentileza dos funcionários. O quarto espaçoso e super confortável. Um agradecimento especial à Diana, que não economizava esforços para me auxiliar em tudo o que eu precisasse.

Cons:

O único problema é o barulho. Embora o hotel fique em uma localização privilegiada do centro histórico, ao lado da Torre do Relógio, dormir e descansar é bem dificil. A música começa pelas 17h e vai madrugada adentro. Os protetores auriculares ajudam bastante para dormir, mas tem uma hora que a gente cansa de tanto barulho o tempo todo. Penso que falta regulamentação pelo poder público.

2026-04-30 via Nuitee
R
Rodriguez Valades couple mx
10
Excelente estancia!!
Pros:

El desayuno limpieza y personal me encantaron, la ubicacion tambien es un punto muy fuerte!

Cons:

La habitacion fue un poco chica, con el bano muy cercano a la cama, es comoda en general solo si demaciado chica.

2026-04-28 via Nuitee
B
Beatriz solo_traveller br
9
2026-04-28 via Nuitee
R
Raúl couple es
8
Pros:

La ubicación

Cons:

La cantidad de ruido nocturno de las discotecas que están al lado de la habitación del hotel y que hasta las 4am no paran de sonar como si estuviera el altavoz dentro de la habitación

2026-04-27 via Nuitee
A
Alana couple es
8
Cons:

Only issue the sound from
The next rooftop
Bars

2026-04-27 via Nuitee
J
Joselito Lobo solo_traveller br
10
Hotel excelente, atendimento excelente
Pros:

Café da manhã excepcional.
Atendimento dos funcionários excelente, muito gentis.
Instalações de qualidade e localização espetacular.

Cons:

Não é que eu não gostei, acho mais que é diferença cultural mas não tem ducha higiênica no banheiro 😂 Eu acho bem útil .

2026-04-26 via Nuitee
R
Renata family_with_children br
10
Perfeita. Voltaria com certeza.
Pros:

Tudo excelente!
Café da manhã completo e muito gostoso.
Quarto confortável e limpo, com roupas de cama e banho de qualidade.
Localização perfeita.
Cidade barulhenta, mas o hotel é um oásis. Barulho não incomodou em nada.
Piscina super agradável para os dias quentes da cidade.
Funcionários prestativos.
Água no figrobar na chegada de cortesia e café e água todos os dias disponíveis na recepção.
Super recomendo!

Cons:

Nada

2026-04-22 via Nuitee
E
Ernesto couple ar
10
2026-04-21 via Nuitee