BG Caballero

Hotels
8.6 (5156 reviews)
Neopatria, 4 , Playa de Palma , es
+34 971 26 00 50

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Friendly staff
Cons:
Cleanliness issues
Food quality complaints
Inadequate service response

Categories

Cleanliness
6.4
Several reviews mentioned cockroaches in the food, significantly impacting cleanliness.
Service
8.9
Mixed sentiments; some positive comments about staff, but poor response to reported issues.
Location
10
Multiple reviews praised the convenient location close to the beach and accessibility.
Room Quality
9.9
Overall satisfaction with room comfort; upgraded rooms were noted positively.
Amenities
8.4
Amenities were adequate, but some guests found pools too cold and the spa small.
Value for Money
9.4
Generally good value noted, but some disappointment due to cleanliness and service issues.
Food and Beverage
7.4
Food was described as average, with significant complaints about buffet quality.
Overall Experience
8.4
Highlighted experiences, but overshadowed by major cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:34

Property Description

Beachside Bliss

Family-Friendly Fun: Hotel Caballero, just a short walk from the sandy beach, offers the perfect setting for a memorable family holiday. Enjoy a buffet-style breakfast at the on-site restaurant before heading to the beach.

Relaxation and Recreation: Unwind by the swimming pool or take a refreshing dip. The hotel's poolside bar is perfect for enjoying a drink in the sun.

Athlete-Friendly Amenities: For sports enthusiasts, Hotel Caballero offers special menus, treatments, and a bicycle garage. Indulge in Mediterranean cuisine at Cabelleros restaurant.

Ready to experience the ultimate beach getaway? Book your stay at Hotel Caballero now!

Important information:

Please note that the hotel reserves the right to pre-authorize credit cards prior to arrival.

You must show a valid photo ID and a valid credit card used to make the reservation upon check-in.

Please note that the property reserves the right to pre-authorize the credit card. Guest must pay at check in.

Please note, safes carry an extra cost.

Please note, when booking more than 6 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 5156 reviews
Cleanliness: 6.4
Service: 8.9
Location: 10
Room Quality: 9.9
Amenities: 8.4
Value for Money: 9.4
Food and Beverage: 7.4
Overall Experience: 8.4
M
Marine • couple • am
8
Pros:

Отель расположен очень близко от моря, буквально 5 минут. Убирали номер довольно хорошо, завтрак был разнообразный.

Cons:

Ожидание лифта- длительное, особеннл в часы пик. Сейф, брать за использование сейфа деньги, как то мелко. Ну берите тогда деньги за уборку номера?

2026-07-25 • via Nuitee
D
Debora • couple • it
10
2026-07-24 • via Nuitee
M
Melanie • family_with_children • de
10
2026-07-24 • via Nuitee
M
Melanie • couple • de
10
2026-07-24 • via Nuitee
D
David • family_with_children • de
7
2026-07-23 • via Nuitee
A
Alexander • couple • at
8
2026-07-23 • via Nuitee
M
Myriam • couple • ca
9
2026-07-23 • via Nuitee
A
Ana Brading • extended_group • gb
10
Good location close to the beach and great breakfast.
Pros:

Great room and breakfast selection.

2026-07-23 • via Nuitee
M
Maria • solo_traveller • gr
10
2026-07-23 • via Nuitee
D
De Meo • solo_traveller • it
8
2026-07-22 • via Nuitee
E
Ewelina • family_with_children • de
10
2026-07-22 • via Nuitee
S
Sophie • family_with_children • de
6
Ein guter Aufenthalt mit persönlichen Abstrichen
Pros:

Die Zimmer und das Hotel waren sauber und ordentlich. Die Lage ist optimal. Kurze Wege zum Strand, zur Promenade. Supermarkt und Bushaltestelle in verschiedene Richtungen in direkter Nähe.

Cons:

Die Fahrstühle im Hauptgebäude sind mit Kindern im Kinderwagen eine Katastrophe. Vormittags ist es kaum möglich einen freien Fahrstuhl zu bekommen. Es sind nur 2 Fahrstühle, welche teilweise zusätzlich vom Reinigungspersonal blockiert werden. Da muss man schonmal selber den Kinderwagen samt Kind durchs Treppenhaus tragen.

Beim Frühstück ging es sehr laut und chaotisch zu. Das Personal ist kaum nachgekommen, Tische wieder neu frisch einzudecken. Viele Sachen waren alle und man musste teils sehr lange warten, eh aufgefüllt wurde.

2026-07-21 • via Nuitee
M
Magdalena • couple • gb
7
2026-07-21 • via Nuitee
M
Magalie • solo_traveller • fr
10
Pros:

Tout était parfait.

2026-07-21 • via Nuitee
H
HANITRARIVO CELESTINE • couple • fr
9
2026-07-20 • via Nuitee
A
Alexandra • couple • se
5
2026-07-20 • via Nuitee
R
Resi • couple • de
7
2026-07-20 • via Nuitee
K
Katharina • solo_traveller • de
8
2026-07-20 • via Nuitee
A
Ana • solo_traveller • lt
10
Savaitė Palmoje
Pros:

Viskas buvo puiku-personalas draugiškas ir paslaugus, kambarys su gražiu vaizdu ir tvarkomas kiekvieną dieną, skanus ir įvairus maistas per pusryčius ir vakarienes.

Cons:

Specifinis kvapas kambaryje. Užrakintas seifas.

2026-07-20 • via Nuitee
Ткачук • family_with_children • ua
8
2026-07-19 • via Nuitee