Bey House Royal Hotel

Hotels
9.7 (204 reviews)
ulitsa "Chitalishtna" 4 , Veliko Tŭrnovo , BG

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Garden
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Beautiful atmosphere
Cons:
Issues with pet policy
Minor heating noise

Categories

Cleanliness
9.29
Overall good cleanliness, but no explicit mention in reviews.
Service
9.99
Staff was described as extremely courteous and attentive.
Location
9.8
The hotel location is praised as excellent in several reviews.
Room Quality
9.75
Rooms described as beautiful and cozy, with a vintage atmosphere.
Amenities
9.28
Amenities considered good, though minor issues reported with heating.
Value for Money
9.74
Good value highlighted, but one negative experience with pet fee.
Food and Beverage
10
Food quality received high praise for preparation and taste.
Overall Experience
9.77
A largely positive experience with only minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 04:46

Property Description

Luxurious Accommodation

Bey House Royal Hotel, located in Veliko Tŭrnovo, offers 5-star accommodation with elegant guest rooms featuring modern amenities like air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast scenic garden views and a coffee machine for added comfort.

Wellness and Relaxation

Indulge in ultimate relaxation at the hotel's wellness area, which includes a hot tub and a hammam. Unwind after a day of exploring the city and pamper yourself with rejuvenating spa facilities.

Convenient Services

Enjoy a hassle-free stay with services like room service, a 24-hour front desk, and free WiFi. The hotel also offers a concierge service, luggage storage, and currency exchange for your convenience.

Experience luxury and comfort at Bey House Royal Hotel. Book your stay now for a memorable getaway.

Important information:

Pets up to 10 kg are allowed. An additional fee applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.7
Based on 204 reviews
Cleanliness: 9.29
Service: 9.99
Location: 9.8
Room Quality: 9.75
Amenities: 9.28
Value for Money: 9.74
Food and Beverage: 10
Overall Experience: 9.77
A
Alain • solo_traveller • fr
9
Expérience fabuleuse à Veliko Tarnovo
Pros:

Cadre splendide nous faisant revivre la Bulgarie au temps des Ottomans et du "Réveil National".
Notre chambre de la Tsarine Maria Luisa.
Le bain turc.
Le dîner et le petit déjeuner.
La localisation en plein coeur de Veliko Tarnono.
Le spectacle Son et Lumière auquel nous avons eu la chance d'assister en l'honneur d'une Fête Nationale

2026-09-10 • via Nuitee
Живко • couple • bg
2
Fussy and pretentious hotel with bad service and rude staff
Pros:

The garden restaurant was very pleasant and most of the menu was excellent. Toiletries were a posh brand. Hairdryer was VERY expensive too.

Cons:

Rude, surly and unelpful staff who never smile. Non-existent service. Reception refused to help us with the bags on checking in. We did not even ask on checking out. Bathroom was dirty: hairs and scum in bath. The bath leaked and the shower was broken. No parking at all. Staff told us it was ok to park on street outside and the next day called the parking attendant to clamp our car. We had to pay €30 to release it. The reception requires a huge cash deposit on checking in and does not give a receipt. Checking out is an hour earlier than similar hotels. The room was fussy and pretentiously furnished with uncomfortable bed, bad pillows and a down duvet in the middle of summer. There was not enough space to hang clothes. A/c didn't work well. Music from the garden restaurant was too loud and could be heard in the bedroom. Chef was too fond of odd foods like spelt where rice would have suited and various foams and smears and sprinkles which added nothing to the dish.

2026-08-31 • via Nuitee
R
Ralitza • family_with_children • sg
10
Fantastic experience
Pros:

My daughter and I stayed at Bey House, and from the very first moment we felt that we had discovered somewhere truly special. This is a hotel where nothing has been left to chance. Every detail has been designed with extraordinary attention, from the beautiful and elegant interiors to the impeccable cleanliness and exceptional service.

What makes Bey House truly unforgettable, however, is the people. Every single member of the team manages to be discreet, attentive and genuinely warm at the same time. They are always ready to help, to take care of the smallest detail, to offer advice, or simply to make your day a little more enjoyable. Everything is done with such natural warmth and ease that you feel not simply like a hotel guest, but like someone they genuinely care about.

The food deserves a special mention. Breakfast is wonderful. You make your selection the evening before and the following morning everything is freshly prepared especially for you. Dinner was an absolute pleasure: exceptionally delicious dishes and desserts, fresh salads, a wonderful variety of choices and a beautifully curated wine list. Everything is prepared and presented with great care and taste.

The atmosphere is elegant, peaceful and quite unlike anything else you will find in the area. Bey House has its own distinctive character and sense of style without ever feeling pretentious. It has that rare combination of beauty, comfort and genuine hospitality that cannot be created by beautiful interiors alone because it comes from the people.

Our stay here was one of the highlights of our visit to Veliko Tarnovo. We are leaving with wonderful memories and the feeling that we have discovered somewhere we would very happily return to.

A heartfelt thank you to the entire team at Bey House for making our stay so special. A true gem, and a wonderful example of hospitality at its very best.

2026-08-30 • via Nuitee
M
Mikhail • family_with_children • ru
10
2026-08-29 • via Nuitee
G
Gumersindo • couple • es
10
2026-08-22 • via Nuitee
E
EMMANUEL • couple • fr
9
Magnifique hotel pour visiter la ville
Pros:

Très bel établissement entièrement rénové.
Installations de très haut standing
Décoration recherchée et de très bon goût
Restauration de très bonne qualité
Emplacement idéal pour visiter la ville

Cons:

Personnel de restauration serviable mais pas professionnel
Accueil lunaire
Service de restauration lent

2026-08-11 • via Nuitee
S
Svetlana • couple • es
10
Pros:

El cuidado de la decoración y el menaje y luego la cena espectacular cocinero top todo 5 estrellas

2026-08-05 • via Nuitee
A
Arild • couple • no
8
2026-08-03 • via Nuitee
G
Guy • family_with_children • fr
9
2026-08-02 • via Nuitee
M
Monica • couple • ro
9
2026-07-19 • via Nuitee
R
Rahul • extended_group • au
10
Luxury accommodation in Veliko Tarnovo with Turkish vibe
Pros:

Great location
Fabulously equipped
Very friendly staff

Cons:

Loved everything

2026-07-19 • via Nuitee
V
Vladimir • couple • ua
10
2026-07-16 • via Nuitee
V
Vladimir • couple • ua
10
2026-07-16 • via Nuitee
V
veronika • solo_traveller • il
10
Pros:

מיקום מעולה, מסעדה ברמה גבוהה

2026-07-07 • via Nuitee
S
Sinziana • couple • ro
10
An unforgettable stay with impeccable service.
Pros:

Our stay at Bey House Royal Hotel was simply exceptional. Everything exceeded our expectations, from the beautiful design and elegant atmosphere to the outstanding attention to detail throughout the hotel.
The fine dining dinner was one of the highlights of our stay. Every dish was delicious and beautifully presented, and the live music created a wonderful atmosphere that made the evening even more special.
What truly sets this hotel apart is its staff. Everyone was incredibly kind, professional, and genuinely caring. They went above and beyond to help me organize a surprise for my partner, handling everything with great attention and discretion. Their kindness played a huge part in making our stay unforgettable.
If you are looking for a luxurious boutique hotel with exceptional service, outstanding food, and a warm, welcoming atmosphere, Bey House Royal Hotel is the perfect choice. We will definitely be back.

Cons:

-

2026-07-06 • via Nuitee
J
Joffrey • couple • fr
8
Pros:

L'emplacement central, la qualité de l'accueil et le restaurant dans le jardin très agréable. Le menu en demi-pension était excellent

Cons:

Chambre malheureusement très petite

2026-06-30 • via Nuitee
E
E,K. • solo_traveller • bg
10
Pros:

הכל

Cons:

אין

2026-06-29 • via Nuitee
G
Graeme • solo_traveller • gb
10
Lovely boutique hotel
Pros:

Lovely small hotel and very helpful staff who helped us out with a number of things over the course of our two night stay. Room was great, food was great, Turkish bath was great, etc... Was sorry to leave!

2026-06-27 • via Nuitee
K
Kenneth • solo_traveller • bg
10
Pros:

Everything

Cons:

Nothing

2026-06-12 • via Nuitee
B
Beth • couple • au
9
A very special hotel
Pros:

Beautiful historic boutique hotel with a lovely outdoor dining courtyard for summer in addition to an atmospheric, cosy dining room. Loved the large bedroom filled with interesting antiques and pictures. The bed was huge and comfy with a down duvet and the towels the thickest I have had in a hotel. Helpful staff spoke excellent English and we were welcomed with cool drinks and freshly baked biscuits.

Cons:

Nothing

2026-06-09 • via Nuitee