Emerald Palm Boutique Hotel

Hotels
8.1 (824 reviews)
Sokomihogo street , Zanzibar City , tz

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Luggage storage
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Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Limited amenities
Noise from nearby areas

Categories

Cleanliness
7.43
Several reviews noted cleanliness issues, particularly in the bathrooms.
Service
8.9
Guests consistently praised the friendly and helpful nature of the staff.
Location
8.94
The hotel is centrally located which guests enjoyed.
Room Quality
7.89
Rooms are generally nice, but some guests reported minor inconveniences.
Amenities
7.42
Amenities were acceptable but could be improved, such as the absence of slippers.
Value for Money
7.88
Guests felt the rates were fair given the location and service.
Food and Beverage
8.43
Breakfast received high praise from guests for its quality and variety.
Overall Experience
7.9
Overall, a satisfactory experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:08

Property Description

Luxurious Accommodation

Emerald Palm, nestled in the heart of Zanzibar City, offers elegant rooms with modern amenities. Some rooms provide stunning city views and all ensure a comfortable stay with thoughtful touches like free toiletries and a kettle.

Culinary Delights

Indulge in a gastronomic journey at the hotel's restaurant, specializing in delectable Indian cuisine. Whether you prefer vegetarian, dairy-free, or vegan options, our diverse menu caters to every palate.

Prime Location

Conveniently located near iconic landmarks like House of Wonders and Sultan's Palace, Emerald Palm is the perfect base to explore the beauty of Zanzibar. With the airport just a short drive away, your exotic getaway awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 824 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.9
G
Gabriela • couple • pl
8
Staff is amazing - they helped with our bags (no lift) also we were leaving very early morning and they prepared packed
Pros:

Amazing location in the centre very close to everything, very friendly and thoughtful staff.

Cons:

Shower head was not too great and cosmetics available either but I still enjoyed the stay.

2026-07-11 • via Nuitee
K
Katherine • solo_traveller • gb
7
2026-07-11 • via Nuitee
N
Nagarajan • solo_traveller • in
9
Pleasant stay
Pros:

Nice Room, Courteous staff and Good restaurant

2026-07-08 • via Nuitee
S
Shrdath • solo_traveller • nl
7
Pros:

Kamer en pmgevening

Cons:

Telkens strooomuitval

2026-07-07 • via Nuitee
M
Miguel • solo_traveller • pt
8
2026-07-06 • via Nuitee
T
Tim • solo_traveller • au
9
Emerald Palm Courtyard Hotel
Pros:

The positioning of the two hotels was excellent, both over 100 years of age, the rooms were clean and prepared well. The staff went out of their way to accommodate requests. The food provided by the hotel's restaurant was exceptionally tasty and very well priced. All communication was very smooth.

Cons:

Nothing.

2026-07-06 • via Nuitee
M
Miguel • solo_traveller • pt
8
2026-07-06 • via Nuitee
I
Irene Dundas • family_with_children • tz
6
2026-06-29 • via Nuitee
G
Gohil • solo_traveller • tz
7
2026-06-26 • via Nuitee
L
Leni • couple • de
10
2026-06-26 • via Nuitee
R
rasika • solo_traveller • in
7
Great location
Pros:

Old house with interesting furniture. Great location. Good bf with great coffee. Friendly host. Comfortable bed.

Cons:

The fan needs checking, it barely moved during our stay.

The AC says 17 but it didn't cool much. Luckily the weather was mild so it was okay but if it had been warmer it would have been difficult.

Bathroom doesn't have its own window for ventillation so all the smells are actually coming back into the room.

2026-06-25 • via Nuitee
R
Radu • solo_traveller • tz
5
Cons:

The room was 4 sq m but the AC was good and the staff nice

2026-06-25 • via Nuitee
J
Joiko • solo_traveller • de
7
2026-06-14 • via Nuitee
K
Ka Ching • solo_traveller • hk
10
Great place to feel the local vibe
Pros:

The staff were very nice. They helped to set up the mosquito net every evening. It is located at the centre of the stone town where I could easily get to the beach and good restaurants. The air conditioning was great. The hot shower was great. There were different options for breakfast. It was clean. I could see that they took suggestions seriously and improved accordingly. For example there was a door for the bathroom.

Cons:

Everything was good except that the bed was too high for me. Probably because I’m too short. The noise could be a problem but this is acceptable as the stone town is a vivid local area, not just a touristy place.

2026-05-29 • via Nuitee
Z
ZVIPO • solo_traveller • za
1
2026-05-25 • via Nuitee
E
Emma • solo_traveller • ca
9
Pros:

Perfectly located in the heart of Stone Town. The staff were friendly, the room was clean and the included breakfast was fantastic.

2026-05-15 • via Nuitee
S
Syed Mukarram • family_with_children • pk
1
Pros:

It was a hoorrible experience for all of us and we didn't stay although we already paid in full for 3 rooms. We talked with the owner and he told he will return the amount of 2 rooms so we need an email from our side.
I have sent an email but after multiple reminders I haven't received back my money.
Again it was a horrible experience through booking.com

Cons:

It was pathetic and the condition of rooms are not enough to stay

2026-05-03 • via Nuitee
Y
yunus • solo_traveller • za
10
Pros:

Was a good stay ı was on top floor.
Really good location.

2026-05-01 • via Nuitee
F
Frank • family_with_children • tz
2
I would not recommend this property to anyone
Pros:

Location is OK but not well maintained, bad smell from the entrance

Cons:

Poor housekeeping
Bad Smell inside the rooms - we could not use room 4 which was kept for us and we had to ask for another room or cancel the booking, before we were told the hotel is full, when we asked for the refund of this one room the they gave us another room🤔
Breakfast we could not find fruits, also the tea and coffee was saved and 30min later eggs and break were still not ready available.
Indian guests came after us and were immediately saved with breakfast while we were still waiting

2026-04-12 • via Nuitee
M
Melanie • extended_group • ch
9
Pros:

C’était vraiment super, l’emplacement, les chambres, la climatisation! Tout était très bien! Ils nous ont même organisé notre petit déjeuné à l’emporter !

2026-03-22 • via Nuitee