Emerald Palm Boutique Hotel

Hotels
8.1 (846 reviews)
Sokomihogo street , Zanzibar City , TZ

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Limited amenities
Noise from nearby areas

Categories

Cleanliness
7.43
Several reviews noted cleanliness issues, particularly in the bathrooms.
Service
8.9
Guests consistently praised the friendly and helpful nature of the staff.
Location
8.94
The hotel is centrally located which guests enjoyed.
Room Quality
7.89
Rooms are generally nice, but some guests reported minor inconveniences.
Amenities
7.42
Amenities were acceptable but could be improved, such as the absence of slippers.
Value for Money
7.88
Guests felt the rates were fair given the location and service.
Food and Beverage
8.43
Breakfast received high praise from guests for its quality and variety.
Overall Experience
7.9
Overall, a satisfactory experience with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:08

Property Description

Luxurious Accommodation

Emerald Palm, nestled in the heart of Zanzibar City, offers elegant rooms with modern amenities. Some rooms provide stunning city views and all ensure a comfortable stay with thoughtful touches like free toiletries and a kettle.

Culinary Delights

Indulge in a gastronomic journey at the hotel's restaurant, specializing in delectable Indian cuisine. Whether you prefer vegetarian, dairy-free, or vegan options, our diverse menu caters to every palate.

Prime Location

Conveniently located near iconic landmarks like House of Wonders and Sultan's Palace, Emerald Palm is the perfect base to explore the beauty of Zanzibar. With the airport just a short drive away, your exotic getaway awaits.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 846 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.94
Room Quality: 7.89
Amenities: 7.42
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 7.9
D
Dyon • solo_traveller • nl
8
Pros:

De locatie was echt midden in de drukte waardoor alles op loopafstand is.

Cons:

De douche was beter geweest als het een verstelbare douche was. Nu was die maar op een stand te bedienen en daardoor werd de badkamer ook verder nat

2026-09-19 • via Nuitee
M
Machan23 • solo_traveller • de
8
Pros:

Tolles, kleines Hotel mitten in Stone Town. Nettes und hilfsbereites Personal. Leckeres Frühstück in Restaurant direkt gegenüber. Nette kleine Dachterrasse

Cons:

Hier und da könnte man etwas renovieren. Aber alles in allem hat alles funktioniert.

2026-09-19 • via Nuitee
J
Jillian • solo_traveller • au
8
Pros:

The room and facilities were amazing. Staff was very friendly and helpful. The location wa perfect 👌

Cons:

The only problem I encountered during my stay was returning to the accommodation at 4am and the entry door was locked. I had to message the whatsapp and wait a short time to be let into my own hotel. It was a quick response from the staff, however it felt a little uncomfortable being locked out on the street.

2026-09-15 • via Nuitee
T
Tamara • couple • es
8
Recomendable
Pros:

La ubicación es lo mejor de todo, está cerca de todo lo principal

Cons:

Poco luminoso, habitaciones con poca luz.

2026-09-13 • via Nuitee
O
Oscar • couple • ie
10
Hamza was exceptionally helpful and accommodating at the reception and we really had a good time speaking and hanging ou
Pros:

The property was well kept and clean. In a good location too

2026-09-08 • via Nuitee
D
Dara • couple • au
7
2026-09-08 • via Nuitee
I
Isabel • couple • fi
9
Pros:

Location, price, staff and vibes 10/10

2026-09-03 • via Nuitee
I
Iain • solo_traveller • gb
10
2026-09-02 • via Nuitee
B
Boipelo • couple • za
8
Enjoyed our stay in the hub of StoneTown.
Pros:

I loved the historical room we booked as well as the hospitality of the staff

Cons:

The rooms are really small

2026-09-02 • via Nuitee
P
Paulo • solo_traveller • pt
7
Pros:

Localização
Funcionários
Pequeno almoço

Cons:

Melhor isolamento sonoro
Precisa melhoramentos

2026-09-02 • via Nuitee
R
Raphael • couple • at
8
2026-08-31 • via Nuitee
F
flamastra • couple • it
8
Perfetta
Pros:

Posizione, cortesia e camera, tutto perfetto.
Tornerei subito

Cons:

nulla

2026-08-31 • via Nuitee
Θεοδωρος • solo_traveller • gr
10
Pros:

A very nice and beautiful hotel in the heart of stone town. Everything you need is totally near you. Super market, the beach and all the stores are 2-3 minutes away. Clean, traditional and all the stuff is here for you anytime you need. Totally suggested. Also the breakfast is delicious with variety of choises. 10/10

Cons:

Nothing everything was perfect

2026-08-30 • via Nuitee
N
Nadia • solo_traveller • gb
10
The staff were very helpful
Pros:

It was very vintage, perfect for someone who wants to stay in an area rich in the culture. The staff were friendly and helpful. The turndown service was excellent and I had no mosquito bites during my stay which was perfect. The area was nice. The breakfast provided is in a place opposite where we stay and it provided a wide range of options from swahili to different foreign breakfast. I enjoyed the swahili breakfast.

Cons:

The Google maps is a little confusing, it is easy to miss the hotel as the sign is small. I had to enlist the help of someone local but this was easy as I could speak the language, but it may be difficult for a tourist who doesn’t. Maybe to make the sign bigger, or to put instructions on the booking for where to turn, what shops it is near etc.

2026-08-28 • via Nuitee
T
Thor Egil • solo_traveller • no
8
2026-08-26 • via Nuitee
A
Aimee • solo_traveller • fr
6
Pour un court séjour c’est très bien. Le personnel est agréable. Vous êtes au cœur de la ville. De nombreux restaurants
Pros:

Situé en plein coeur de Stone Town. Sécurisé. Établissement assez authentique.

Cons:

Chambre humide et un peu sombre. Pas de possibilité d’ouvrir. On entend les voisins de la rue du matin au soir.
Le débit d’eau est vraiment minuscule.

2026-08-25 • via Nuitee
V
velona • solo_traveller • gr
10
2026-08-25 • via Nuitee
G
Gianmarco • solo_traveller • it
2
Pros:

Position only

Cons:

Room extremely small. No Door in the bathrom.
Entrance Door not closing well.

2026-08-25 • via Nuitee
M
Michela • couple • it
6
Va bene come appoggio
Pros:

Posizione, assistenza bagagli in camera

Cons:

Non c’erano i vetri alle finestre, quando siamo arrivati l’acqua era spenta, le lenzuola erano rotte

2026-08-25 • via Nuitee
G
Gaël • family_with_children • fr
9
2026-08-24 • via Nuitee